Terms of strategic quality management

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Reference no: EM13723627

You will prepare an outline of the Quality Training Manual. The first part of the manual will be the Introduction. This should include a history of the quality management evolution and why it is needed.

Question 1: What are some of the specific directions that companies are adopting in terms of strategic quality management?

Question 2: Discuss the evolution of and the pros and cons of such programs as Deming and Six Sigma.

Reference no: EM13723627

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