Reference no: EM132188971
1. Choose the most important element of a monitoring plan from the following:
A. Process owners and stakeholders
B. Time of day to perform a test
C. Graphing software to employ
D. Education program
2. The Control Phase of DMAIC is directed at sustaining gains made during the Improve Phase and institutionalizing the new process.
True
False
3. Deployment flowcharts are useful during the Improve Phase become irrelevant during the Control Phase.
True
False
4. An optimized process map is not a deliverable of the Improve Phase.
True
False
5. A training plan should include the following elements:
A. Training requirements
B. Content of training sessions
C. Purpose of the document
D. All of the above
E. None of the above
6. Standardization is important in quality deployment for the following reasons:
A. Improve use of quality management tools
B. Reduce costs
C. Improve reliability
D. None of the above
D. None of the above
F. B and C
E. A and B