Explain what you believe is the general condition

Assignment Help Operation Management
Reference no: EM132189076

You are manager of the health information management department of Memorial Hospital. You have 20 people in your group. Three of your employees have the title supervisor, but all are usually more involved in doing the work of the department than in supervising others. One of these, your transcription supervisor, is expected to devote 60 percent of her time to transcription duties and the other 40 percent to supervision. Several times in recent months the transcription supervisor has mentioned that the backlog of work was growing and that she needed more help. She has never been more specific than simply saying that “more help” was needed, and her complaints seemed to be no more than passing remarks offered without preparation or forethought. Since you have been under pressure from a number of directions and your transcription supervisor’s complaints seemed to represent no more than chronic grumbling, you have not felt compelled to add the transcription backlog to your currently active worries. However, today, Monday, the transcription supervisor sought you out and confronted you with: “I need one more full-time transcriptionist and I need her now. I’m tired of waiting and tired of being ignored, and I’m sick of being overworked and taken for granted. If something isn’t done about it by Friday, you can find yourself a new transcription supervisor.”

Instructions: 1. Propose at least three possible solutions to this problem and describe the potential advantages and disadvantages of each.

2. The case places you in a trap. Describe this trap, explain why it is a trap, and explain how you believe you should proceed toward a solution in view of the hazards you face.

3. Explain what you believe is the general condition that caused the specific problem described in the case. Who is responsible for the matter, and what can be done to address the cause?

Reference no: EM132189076

Questions Cloud

Orientation different from the sales-production orientation : How is a marketing orientation different from the sales or production orientation?
The minivan story : The story of the minivan was told. In the earlier years of the passenger vans, only hhippies seemed to appreciate the attributes of the van
Compare and contrast four major kinds of stressors : Compare and contrast the four major kinds of stressors. Next, discuss two different approaches for eliminating each of these four stressors.
How do you arrive at the decision to purchase new car : How do you arrive at the decision to purchase a new car?
Explain what you believe is the general condition : Explain what you believe is the general condition that caused the specific problem described in the case.
Explain environmental-economic and transportation impacts : Explain the environmental, economic, and transportation impacts to this process.
To continue our discussion on recruitment strategy : To continue our discussion on recruitment strategy, What relevant, job-related keywords can you identify in their profiles
The expectancy theory proposes : The expectancy theory proposes that ________.
Write about intensity of rivalry and power of buyers : Write about the intensity of rivalry and the power of buyers (consumers) in the wine industry, as described in the "wine wars" case.

Reviews

Write a Review

Operation Management Questions & Answers

  Book review - the goal

Operations Management is about a book review. Title of the book is "Goal". This book has been written by Dr. Eliyahu Goldartt. The book has been appreciated by many as one of those books which offers an insight into the operations and strategic capac..

  Operational plan in hospitality enterprise

Operational plan pertaining to a hospitality enterprise is given in detail in the solution. The operational plan is an important plan or preparation which gives guidelines regarding the role and responsibilities of each and every operation at all lev..

  Managing operations and information

Recognise the importance of a strategic approach to the development and deployment of organisational information systems. Demonstrate an understanding of the importance of databases and their integration to the organisation's overall information mana..

  A make-or-buy analysis

An analysis of the holding costs, including the appropriate annual holding cost rate.

  Evolution and contributor of operations management

Briefly explain Evolution and contributor of Operations management.

  Functions and responsibilities of an operations manager

A number of drivers of change have transformed the roles, functions and responsibilities of an operations manager over recent years. These drivers have not only been based on technological innovations but also on the need for organisations to develop..

  Compute the optimal order quantity

Compute the Optimal Order quantity of DVD players. Determine the appropriate reorder point.

  Relationship to operations practice in the organisation

Evaluate problems in operations and identify approaches to overcoming them. Critically evaluate operating plans and identify areas for improvement. Justify, implement and evaluate changes to operations in line with modern approaches.

  A make or buy analysis

Develop a report for Figi Fabricating that will address the question of whether the company should continue to purchase the part from the supplier or begin to produce the part itself.

  Prepare a staffing plan

Prepare a staffing plan showing the change of your unit from medical/surgical staffing to oncology staffing.

  Leadership styles in different organizations

Ccompare the effectiveness of different leadership styles in different organizations

  Risk management tools and models

Be able to understand the concept of risk, roles and responsibilities for risk management and risk management tools and models.

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd