Why communication is an important consideration in firms, Operation Management

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Communication is an important consideration in organizations, and a number of different constructs fit within the communication viewpoint. What types of leader communication attitudes and activities contribute to productive behaviours by organizational members? What types of leader communication attitudes and activities contribute to unproductive behaviours by organizational members? What different motives might people (and the organization) have for communication? In other words, are organizations and organizational members, including leaders, always attempting to provide clear and open communication or are there alternative motives? If so, what might they be? Under what conditions might communication in an organization be most effective or productive?


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