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Question 1:
Show the nature and importance of the four logistics-related elements of customer service.
Question 2:
(a) Describe the concept of supply chain management.
(b) What changes have company made to respond to the supply chain management concept?
Question 3:
(a) Describe the Operation Management Concept.
(b) Provide a model of a Production/Operation system. Explain the input and the output of the system.
Question 4:
(a) What is the distinction between Prediction and Forecasting?
(b) Why Forecasting is important in decision making?
(c) Describe Delphi technique of Forecasting.
Question 5:
What are the various decisions operation managers are called upon to make in the manufacturing and service industries for several operation area under their responsibility. Give suitable example in each area.
1. Do you think Taylor's position is equally applicable today? 2. Looking at Taylor's and Grayson's remarks, whick were made approximately 73 years apart, one has to wonder what
A single machine work center has five jobs assigned to it. They are labelled, in the order of their arrival in the shop, as jobs A, B, C, D and E. The work center may work on only
An analysis of order and shipment data shows that the order fill rate is 97.1% and ABBA collected the following data concerning customer service performance: Late delivery-5 per
1. What is a serial entrepreneur? Is this a new phenomenon? 2. What does it take to be a successful serial entrepreneur? 3. Steve Chen, former PayPal engineer who co-founded
What capability would an organization have to have to not need forecasts?
What approaches can be taken to develop a supply chain infrastructure that provide an accurate view of overall channel performance?
Typical Financial Performance Measures Profitability - Profit margin, return on capital invested, return on equity Liquidity - Current ratio, cash position, working ca
What is "authentication" in terms of electronic signatures, and why is it relevant to discussions of health law?
What is product configuration? Provide an example of how this practice is used in the sale of commercial stereo equipment
Please explain in detail what you would do any why for the following scenario: You have just finished a large scope of work and an important subcontractor has sent you her bill. Up
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