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Question 1:
(a) ISO 9000:2008 specifies the requirements for a Quality Management System. The standard is based on eight quality management principles upon which to develop an effective, efficient and adaptable Quality Management System. Describe them.
(b) How can the Plan Do Check and Act (PDCA) cycle be used in the "process approach"?
Question 2:
(a) What are the seven steps of reactive improvement? (b) What are the steps in constructing a cause and effect diagram? (c) List six types of waste in Lean Management.
Question 3:
(a) What are the steps for benchmarking?
(b) What are the five requirements of effective leadership?
Once the process capabilities of available processes are known the process selection is then just a question of matching the process capability with the tolerance specified
Policy requirements The following are the policy requirements: A c countability for projects: For adequate definition and responsible implementation of projects the
Question : (a) Project communication plan involves the generation and distribution of project documentation among stakeholders and is considered as the driver of the project co
Directing (leading) This is the function concerned with influencing organizational members to carry out their assigned roles and activities. This function includes motivation,
what is a project organization?
QUESTION (a) Accurate estimation is crucial for effective planning and control and is associated with time, information, experience of estimator, techniques used and funding. D
Question 1: (a) Distinguish between Life Cycle Assessment (LCA) and Environmental Management System (EMS) and outline the benefits of implementing an Environmental Management
define project evalution
ST is the operations director of F Bakery. He is in the process of putting together a project plan for the introduction of a latest production plant that will enable the bakery to
• Develop a project concept. Find a stakeholder who will act as sponsor for the project. Outline the business problem that the system is intended to address, and establish an initi
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