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What are the principal objectives of total quality management?
The principal objectives of total quality management are:-
a. Customer Focus to as Customer Delight.
b. Continuous enhancement like a culture of the organisation that should be the way of life.
c. Focussed, relentless and continuous cost reduction.
d. Focussed, relentless and continuous quality enhancement.
e. To make an organisation whereby all are working towards making their organisation the best within its business and to capitalise onto the sense of attainment and working into a world-class organisation.
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“Imagine yourself in a situation of being encouraged to inflate your expense account. Do you think your choice would be most affected by your individual moral development or by the
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Diversity management may be understood as the systematic and planned commitment by organisations to recruit, retain, reward, and promote a heterogeneous mix of employees (Thomas, 1
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