Question 1:

(a) State five why reasons banks offer e-banking services.

(b) Discuss about the implications for introducing internet banking services in a bank.

(c) Illustrate diagrammatically and explain the transaction flow for the possible configuration in which a bank hosts the Internet banking application.

(d) Name and compare the two primary types of Internet e-banking websites.

Question 2:

(a) Define e-banking.

(b) List and describe three types of e-banking services.

(c) Describe five common components required for implementing e-banking.

(d) Explain three tools normally used by banks for managing e-banking.