Tqm implementation programme, Supply Chain Management

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Question 1:

a. Describe briefly the SWOT analysis.
b. Describe the Porter's Five Forces model.

Porter's Five Forces model

Question 2:

Describe the objectives and types of qualitative methods.

Objectives of qualitative methods
Types of qualitative methods

Question 3:

Briefly describe the activities that are based on Total Quality Management (TQM) theory and list out all the ten steps of TQM implementation programme.

Activities based on TQM theory

Ten steps of TQM implementation programme

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