Sink and tuttle strategic matrix - performance measures, Operation Management

Assignment Help:

Sink and Tuttle strategic matrix

Sink and Tuttle (1989) conducted a review of literature and identified several criteria for measuring a company. Their framework builds on the relationship between a company, its suppliers, customers and operations and the processes linking them.

They established seven criteria:

Efficiency (system inputs)
Effectiveness (system outcomes)
Productivity (outcomes/incomes)
Profitability (outcomes/ inputs)
Quality (anywhere in the process model)
Innovation
Quality of work life.

Sink and Tuttle provide a focus linking performance measurement and the strategic planning process.

Related Discussions:- Sink and tuttle strategic matrix - performance measures

#plant layout .., #methods..

#methods..

Line balancing, What happens if balance doesn''t exist

What happens if balance doesn''t exist

Explain strategies and techniques of knowledge management, Information is s...

Information is so important that owning one could be the sole deciding factor in gaining advantage or winning, may it be in academics or market share. Acquiring information is not

Find market price of the bond, SWH Corporation issued bonds on January 1, 2...

SWH Corporation issued bonds on January 1, 2004. The bonds had a coupon rate of 4.5%, with interest paid semiannually. The face value of the bonds is $1,000 and the bonds mature on

Introduction of operation management, Operations management is the manageme...

Operations management is the management of the productive resources of the firm which includes raw materials, human resources, land, equipment and facilities in the manufacture of

Playground explained in this case study, What does the concept of interacti...

What does the concept of interactive design mean for a service such as the adventure playground described in this case study?

Strengths and weaknesses of a tiny family owned restaurant, Assume you work...

Assume you work for a family owned restaurant, WHAT ARE some of the typical strengths and weaknesses of a small family owned restaurant? What types of opportunities and threats wou

Define what should you look for when doing a case analysis, What should you...

What should you look for when doing a case analysis?

Explain the rival principles of distribution, Discuss the rival principles ...

Discuss the rival principles of distribution. Why is it necessary to have different views?

Describe broad of directors or business investors, Create an argument for d...

Create an argument for diversification of Starbucks that will be presented to the broad of directors or business investors.

Write Your Message!

Name

Email id

Message

Verfication Code

User Account

All Pages