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Sink and Tuttle strategic matrix
Sink and Tuttle (1989) conducted a review of literature and identified several criteria for measuring a company. Their framework builds on the relationship between a company, its suppliers, customers and operations and the processes linking them.
They established seven criteria:
Sink and Tuttle provide a focus linking performance measurement and the strategic planning process.
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Major operations management processes Processes Outputs Operations strategy
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Why might it be difficult to justify a strategic information system?
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