Sink and tuttle strategic matrix - performance measures, Operation Management

Assignment Help:

Sink and Tuttle strategic matrix 

Sink and Tuttle (1989) conducted a review of literature and identified several criteria for measuring a company. Their framework builds on the relationship between a company, its suppliers, customers and operations and the processes linking them. 

They established seven criteria: 

  • Efficiency (system inputs)
  • Effectiveness (system outcomes)
  • Productivity (outcomes/incomes)
  • Profitability (outcomes/ inputs)
  • Quality (anywhere in the process model)
  • Innovation
  • Quality of work life.

 

Sink and Tuttle provide a focus linking performance measurement and the strategic planning process.


Related Discussions:- Sink and tuttle strategic matrix - performance measures

What decision management business intelligence missing piece, Please read t...

Please read through the question, then answer each item of my question to get full points. Review the following short article by visiting the link below then answer the question

Work study, link between work study and value analysis?

link between work study and value analysis?

Explain the first stage in the new-product process is, The first stage in t...

The first stage in the new-product process is idea generation. screening and evaluation. business analysis. new-product strategy development. concept testing.

Explain firewalls and encryption, 1. Since the creation of DHS, the Postal ...

1. Since the creation of DHS, the Postal Service is no longer in the business of fighting computer-generated crimes such as child pornography. True or False 2. During the first era

Capacity planning and control , Analyse a given situation and select a capa...

Analyse a given situation and select a capacity planning and control approach

Memorandum, You are the operations manager and in this capacity, you have b...

You are the operations manager and in this capacity, you have been asked to provide a location analysis on whether your company should expand an existing manufacturing plant or clo

Efforts to reduce materials waste & procure materials, 1. In the hypothetic...

1. In the hypothetical manufacturing company (figure) what other actions do you think management might take in addition to their efforts to reduce materials waste, procure material

Calculate the two missing amounts, A company is considering whether to repl...

A company is considering whether to replace a machine. The old machine costs $90,000 and is being depreciated at 10% per annum using the straight line method. It is written down va

What are the relevant costs involved, Process Solutions provides a computer...

Process Solutions provides a computer-based document processing service. The accountant has produced the following analysis.   Standard Modifi

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd