Sink and tuttle strategic matrix - performance measures, Operation Management

Assignment Help:

Sink and Tuttle strategic matrix 

Sink and Tuttle (1989) conducted a review of literature and identified several criteria for measuring a company. Their framework builds on the relationship between a company, its suppliers, customers and operations and the processes linking them. 

They established seven criteria: 

  • Efficiency (system inputs)
  • Effectiveness (system outcomes)
  • Productivity (outcomes/incomes)
  • Profitability (outcomes/ inputs)
  • Quality (anywhere in the process model)
  • Innovation
  • Quality of work life.

 

Sink and Tuttle provide a focus linking performance measurement and the strategic planning process.


Related Discussions:- Sink and tuttle strategic matrix - performance measures

Problem, a firm isconsidering replacement of a machien, whoes cost price is...

a firm isconsidering replacement of a machien, whoes cost price is rs 12200 and scrap value is rs 200 the running cost is rupee given below year running cost 1 200 2 50

Explain what is the purpose of a provider contract, What is the purpose of ...

What is the purpose of a provider contract? What intentions are enclosed in a provider contract and why is it important to detail party relationships, services, obligations, and ob

Linear Programming Problem, Solve the following Linear Programming Problem ...

Solve the following Linear Programming Problem using Simple method. Maximize Z= 3x1 + 2X2 Subject to the constraints: X1+ X2 = 4 X1 - X2 = 2 X1, X2 = 0

Answer, What happens if balance doesn’t exist?

What happens if balance doesn’t exist?

Finite loading , Finite Loading Finite loading is an alternative sch...

Finite Loading Finite loading is an alternative scheduling technique that combines into a single system the loading sequencing and detailed scheduling. In contrast to infini

Functions of product development team, How is anticipating a material requi...

How is anticipating a material requirement or need through purchasing's involvement on a new-product development team different from reacting to a purchase need?

Describe how this affect the subsequent bid, Lamda Computer Products compet...

Lamda Computer Products competed for and won a contract to produce tow prototype units of a new type of computer that is based on laser optics rather than on electronic binary bits

Explain replacement are covered under the adea, Harvey Jameson was recently...

Harvey Jameson was recently terminated as comptroller at the age of 66 from Better Beef, Inc. His replacement is Tammy Parker, age 45. Because both he and his replacement are cover

Forecast, Saint Louis - LAW - 822 NotesWednesday, October 31, 20122:31 PMRe...

Saint Louis - LAW - 822 NotesWednesday, October 31, 20122:31 PMReview: Causation:o The defendant must have been the proximate cause of the injury/death:Death must have been reasona

LINE BALANCING, What do you understand by “line balancing”? What happens if...

What do you understand by “line balancing”? What happens if balance doesn’t exist?

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd