Sink and tuttle strategic matrix - performance measures, Operation Management

Assignment Help:

Sink and Tuttle strategic matrix 

Sink and Tuttle (1989) conducted a review of literature and identified several criteria for measuring a company. Their framework builds on the relationship between a company, its suppliers, customers and operations and the processes linking them. 

They established seven criteria: 

  • Efficiency (system inputs)
  • Effectiveness (system outcomes)
  • Productivity (outcomes/incomes)
  • Profitability (outcomes/ inputs)
  • Quality (anywhere in the process model)
  • Innovation
  • Quality of work life.

 

Sink and Tuttle provide a focus linking performance measurement and the strategic planning process.


Related Discussions:- Sink and tuttle strategic matrix - performance measures

International, what factors have contributed to the importance of internati...

what factors have contributed to the importance of international markets on operations management

Explain why internal recruitment is the most effective way, Question 1: ...

Question 1: "Internal recruitment is the most effective way to obtain a skilled and knowledgeable workforce". Critically evaluate this statement. Question 2: Classroom

Explain any trend and cycles or random variations, Year 1 2 3 4 5 6 7 8 9 1...

Year 1 2 3 4 5 6 7 8 9 10 11 Demand 7 9 5 9 13 8 12 13 9 11 7 a) Plot the above data on a graph. Do you observe any trend, cycles, or random variations? b) Starting in yea

Case Study, Combine your list with the lists of a few other class members a...

Combine your list with the lists of a few other class members and categorize the items under a series of major headings.

, What happens if balance doesn’t exis

What happens if balance doesn’t exist

Describe leadership training and development, Training and Development -Sug...

Training and Development -Suggestions on how to write 1. Internet appeal how would you go about do that for fundraising 2 Print Advertisement 3. Special Events

Find range of annual volume, A firm plans to begin production of a new smal...

A firm plans to begin production of a new small appliance. The manager must decide whether to purchase the motors for the appliance from a vendor at $7 each or to produce them in-h

Why jobs needed to produce the shopping carts, A company that makes shoppin...

A company that makes shopping carts for supermarkets and other stores recently purchased some new equipment that reduces the labour content of the jobs needed to produce the shoppi

Explain why do reporting systems increase the risk, Why do reporting system...

Why do reporting systems increase the risk of semantic security problems?

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd