Sink and tuttle strategic matrix - performance measures, Operation Management

Assignment Help:

Sink and Tuttle strategic matrix 

Sink and Tuttle (1989) conducted a review of literature and identified several criteria for measuring a company. Their framework builds on the relationship between a company, its suppliers, customers and operations and the processes linking them. 

They established seven criteria: 

  • Efficiency (system inputs)
  • Effectiveness (system outcomes)
  • Productivity (outcomes/incomes)
  • Profitability (outcomes/ inputs)
  • Quality (anywhere in the process model)
  • Innovation
  • Quality of work life.

 

Sink and Tuttle provide a focus linking performance measurement and the strategic planning process.


Related Discussions:- Sink and tuttle strategic matrix - performance measures

Internal factors - factor affecting productivity improvement, Internal Fact...

Internal Factors - Factors affecting productivity improvement These are the factors which may be modified by the company and may, in themselves, be sub-divided into two catego

Define elements of finagle a bagels operating system, Now, please answer th...

Now, please answer the question regarding operations management. How would you describe the elements of Finagle a Bagels operating system?

Explain potential unethical actions, Identify four potential unethical acti...

Identify four potential unethical actions or inactions related to capacity planning, and the ethical principle each violates

PRoject, I need to chose a operations management concept or technique in or...

I need to chose a operations management concept or technique in order to help address the issue of the DFW security wait lines. This is a group project and my teammates have starte

Make a product structure for heather, Operations Mgmt. 10th edition Hiezer/...

Operations Mgmt. 10th edition Hiezer/Render Heather Adams, production manager for a Colorado exercise equipment manufacturer, needs to schedule an order for 50 UltimaSteppers, whic

Explain a new airline offering a first class cabin, Which of the following ...

Which of the following is the best example of a core capability? A new airline offering a First Class cabin A car manufacturer with the most flexible production line A fur

A try and cut, would you give an example ? haw it calculate.?

would you give an example ? haw it calculate.?

Explain implications of the competitive advantage of nations, Porter's Five...

Porter's Five Forces Model and the implications of the Competitive advantage of Nations' research on this model

Explain financial ratios, Analyze the 12 financial ratios and determine whi...

Analyze the 12 financial ratios and determine which is the most useful to the greatest number of small businesses. Explain your rationale

Explain the legal environment of hrm includes eeo, The Legal environment of...

The Legal environment of HRM includes EEO, Affirmative Action, and Americans with Disabilities Act. Discuss each explaining significance.

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd