Sink and tuttle strategic matrix - performance measures, Operation Management

Assignment Help:

Sink and Tuttle strategic matrix 

Sink and Tuttle (1989) conducted a review of literature and identified several criteria for measuring a company. Their framework builds on the relationship between a company, its suppliers, customers and operations and the processes linking them. 

They established seven criteria: 

  • Efficiency (system inputs)
  • Effectiveness (system outcomes)
  • Productivity (outcomes/incomes)
  • Profitability (outcomes/ inputs)
  • Quality (anywhere in the process model)
  • Innovation
  • Quality of work life.

 

Sink and Tuttle provide a focus linking performance measurement and the strategic planning process.


Related Discussions:- Sink and tuttle strategic matrix - performance measures

Explain trench coat and improve profitability, 1. How did the overall consu...

1. How did the overall consumer behaviour of Burberry customers change from 2006 to 2010. 2. What measures did Burberry take to improve sales of Burberry merchandise, especially th

Line balacing, what happens if line balancing does not exist

what happens if line balancing does not exist

Calculate sample mean & superimpose the frequency histogram, 1. (a) For the...

1. (a) For the measurement data presented below, draw a frequency histogram using a class width of 0.1 mm; calculate the sample means and superimpose their frequency histogram; com

Principleand practices of management, how will you influencepeople to striv...

how will you influencepeople to strive willingly for group objectives in your organisation(target based industry)apply your interpersonal influence through communication process to

Forecasting, managerial decision modeling with spreadsheets 2nd Canadian ed...

managerial decision modeling with spreadsheets 2nd Canadian edition end of chapter 12 solution

What is collective bargaining process, What are three cost-containment meas...

What are three cost-containment measures that were implemented through the collective bargaining process in 1985? Why were these considered milestones in curtailing health benefit

Ultimate objective, Ultimate Objective 1. Manufacturing costs: The ...

Ultimate Objective 1. Manufacturing costs: The unit cost of the product should  be estimated carefully and every effort should be made to stick to the cost standards. For

Travael chart, I want some project about travel chart.

I want some project about travel chart.

Compute sample size to confirm or not the findings, If a pilot test reveale...

If a pilot test revealed 45% perceived poor service quality, and we decide the interval range is + 10 percent with a 95% confidence level, what is the calculated sample size to con

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd