Sink and tuttle strategic matrix - performance measures, Operation Management

Assignment Help:

Sink and Tuttle strategic matrix 

Sink and Tuttle (1989) conducted a review of literature and identified several criteria for measuring a company. Their framework builds on the relationship between a company, its suppliers, customers and operations and the processes linking them. 

They established seven criteria: 

  • Efficiency (system inputs)
  • Effectiveness (system outcomes)
  • Productivity (outcomes/incomes)
  • Profitability (outcomes/ inputs)
  • Quality (anywhere in the process model)
  • Innovation
  • Quality of work life.

 

Sink and Tuttle provide a focus linking performance measurement and the strategic planning process.


Related Discussions:- Sink and tuttle strategic matrix - performance measures

Explain improving productivity, Explain Improving Productivity. Improv...

Explain Improving Productivity. Improving Productivity: The production essence is creation of goods, may be by the transformation of raw materials or through assembling vario

Define people to try to justify conduct by the argument, How common do you ...

How common do you think it is for people to try to justify their conduct by the argument that "Everybody's doing it"?

Explain what is activity-based costing, 1. What is activity-based costing? ...

1. What is activity-based costing? 2. What are three of the five purposes of a performance measurement system? 3. What are three of the five benefits listed that the right informat

Define globalization of health care good or bad for patients, Is the global...

Is the globalization of health care good or bad for patients? Who might benefit from the globalization of health care? Who might lose?

Explain the major components of hr planning and forecasting, Discuss the ma...

Discuss the major components of hr planning and forecasting efforts.

Layout and flow, what are the objectives that an operation should seek in o...

what are the objectives that an operation should seek in order to ensure a good layout

Explain managerial motivation, Explain managerial motivation. Manageri...

Explain managerial motivation. Managerial Motivation: It is the means or inducements, which impel or inspire a person to intensify his willingness to use his abilities and po

Distinguish clearly between accidental deliberate and change, Question: ...

Question: Distinguish clearly between accidental change and deliberate change. Change is often resisted for multitude reasons. Critically explain the reasons thereof. Us

Plant layout, what are the factors affecting plant layout

what are the factors affecting plant layout

Implications for operations manager - operations functions, 1. Reflecting o...

1. Reflecting on McGroddy's comments - what are the implications for the operations manager? Answer: The point to note here is that organisations resist change. It suggests that

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd