Sink and tuttle strategic matrix - performance measures, Operation Management

Assignment Help:

Sink and Tuttle strategic matrix 

Sink and Tuttle (1989) conducted a review of literature and identified several criteria for measuring a company. Their framework builds on the relationship between a company, its suppliers, customers and operations and the processes linking them. 

They established seven criteria: 

  • Efficiency (system inputs)
  • Effectiveness (system outcomes)
  • Productivity (outcomes/incomes)
  • Profitability (outcomes/ inputs)
  • Quality (anywhere in the process model)
  • Innovation
  • Quality of work life.

 

Sink and Tuttle provide a focus linking performance measurement and the strategic planning process.


Related Discussions:- Sink and tuttle strategic matrix - performance measures

Calculate the expected value of perfect information, Clay Why bark, a soft-...

Clay Why bark, a soft-drink vendor at Hard Rock Cafe%u2019s annual Rockfest, created a table of conditional values for the various alternatives (stocking decision) and states of na

Managing organizational change, Applying models and concepts from the cours...

Applying models and concepts from the course, analyze a significant change initiative you have observed, have been affected by or have had a hand in implementing in your organizati

Explain the term total quality management, Explain the term Total Quality M...

Explain the term Total Quality Management (TQM). Total Quality Management (TQM): It is a system approach to quality in all spheres of the organisation. TQM implies meeting th

Scheduling, external factors affecting schedulling

external factors affecting schedulling

Operation strategy, What do you mean by operations strategy? Explain in bri...

What do you mean by operations strategy? Explain in brief.

String diagram, String Diagram: String  diagram  is a simple  tool for...

String Diagram: String  diagram  is a simple  tool for  analyzing  and designing  work  space  such that  movement  can be  minimized. The  basic  diagram  is a scale  plan or

Explain national cattlemens beef association advertises beef, When the Nati...

When the National Cattlemens Beef Association advertises Beef, Its Whats for Dinner, it is trying to stimulate _____ demand. selective primary derived generic second

Explain management rights, Identify the differences between the two theorie...

Identify the differences between the two theories of management rights. Discuss reasons why they are poles apart in determining whether management has responsibilities other than t

Explain the characteristics of effective teams, Discuss the characteristics...

Discuss the characteristics of effective teams? What are the challenges managers face when managing global teams?

Participation - types of managerial tactic, Participation - Types of Manage...

Participation - Types of Managerial Tactic The participative manager initiates the planning and strategic imperative and involves group participation. Usually from carefully s

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd