Sink and tuttle strategic matrix - performance measures, Operation Management

Assignment Help:

Sink and Tuttle strategic matrix 

Sink and Tuttle (1989) conducted a review of literature and identified several criteria for measuring a company. Their framework builds on the relationship between a company, its suppliers, customers and operations and the processes linking them. 

They established seven criteria: 

  • Efficiency (system inputs)
  • Effectiveness (system outcomes)
  • Productivity (outcomes/incomes)
  • Profitability (outcomes/ inputs)
  • Quality (anywhere in the process model)
  • Innovation
  • Quality of work life.

 

Sink and Tuttle provide a focus linking performance measurement and the strategic planning process.


Related Discussions:- Sink and tuttle strategic matrix - performance measures

LINE BALANCING, WHAT DO YOU UNDERSTAND BY LINE BALANCING

WHAT DO YOU UNDERSTAND BY LINE BALANCING

How might the imposition of a quota on cell phones impact, Nokia Corporatio...

Nokia Corporation, headquartered in Finland, is a world leader in the cell phone industry. Because much of Finland is heavily forested and sparsely populated, it is difficult and e

Evaluate website effectiveness, Choose any company website and evaluate its...

Choose any company website and evaluate its effectiveness. Write an essay of between 750-1000 words, double-spaced, focusing on such topics as the web site's attractiveness and the

Explain forecast including trend for the month, A manufacturer of printed c...

A manufacturer of printed circuit boards uses exponential smoothing with trend to forecast monthly demand of its product. At the end of December, the company wishes to forecast sal

Explain manual order management system, Mr. McNeely currently batches order...

Mr. McNeely currently batches orders for processing under the manual order management system. The orders are batched for daily processing. If Mr. McNeely opts to implement a Web-ba

Advantages, what is an advantages of operations management applied to apple...

what is an advantages of operations management applied to apple during the manufacturing of the laser equipment machine?

How reduce the safety stock, The annual demand for a product is 15,600 unit...

The annual demand for a product is 15,600 units. The weekly demand is 300 units with a standard deviation of 90 units. The cost to place an order is $31.20, and the time from order

Explain discouraged vendor managed inventories, Has globalization of supply...

Has globalization of supply chains encouraged or discouraged Vendor Managed Inventories?

Explain shipments to just-in-time, Why are organizations changing from batc...

Why are organizations changing from batch (large) shipments to just-in-time (JIT) shipments?

LINE BALANCING, What do you understand by “line balancing”? What happens if...

What do you understand by “line balancing”? What happens if balance doesn’t exist?

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd