Sink and tuttle strategic matrix - performance measures, Operation Management

Assignment Help:

Sink and Tuttle strategic matrix 

Sink and Tuttle (1989) conducted a review of literature and identified several criteria for measuring a company. Their framework builds on the relationship between a company, its suppliers, customers and operations and the processes linking them. 

They established seven criteria: 

  • Efficiency (system inputs)
  • Effectiveness (system outcomes)
  • Productivity (outcomes/incomes)
  • Profitability (outcomes/ inputs)
  • Quality (anywhere in the process model)
  • Innovation
  • Quality of work life.

 

Sink and Tuttle provide a focus linking performance measurement and the strategic planning process.


Related Discussions:- Sink and tuttle strategic matrix - performance measures

What liabilities does gm have towards its employees, What responsibility do...

What responsibility does GM have towards its employees? Does GM have the same responsibility to the employees of its suppliers?

Explain impact an organizations ability to compete, Why are aggregate and s...

Why are aggregate and succession planning of critical importance? How might failures in these areas impact an organizations ability to compete? Be specific

Operation strategy in organisations, Operation Strategy in Organisations ...

Operation Strategy in Organisations 1. There are three schools of thought in strategic thinking: rationalist, evolutionist and some combination of both.  2. There are multi

Simulation, Which of the following probability distributions cannot be simu...

Which of the following probability distributions cannot be simulated ?

What are the advantages as well disadvantages of financing, What are the ad...

What are the advantages and disadvantages of financing via the internet?

Calculate first''s rop with legal firms in san francisco, First printing ha...

First printing has contracts with legal firms in San Francisco to copy their court documents. Daily demand is almost constant at 12,500 pages of documents. The lead time for paper

What is home improvement and building supply chain, Home-Base, a home impro...

Home-Base, a home improvement and building supply chain, is going to build a new warehouse facility to serve its stores in six North Carolina cities-Charlotte,Winston-Salem, Greens

Explain flight reservations and vacation packages, Which strategy does this...

Which strategy does this exemplify? Kayak and Orbitz provide their customers with a variety of travel options including flight reservations, vacation packages, flight and hotel opt

Explain the nature of barriers to entry, 1).Under what environmental condit...

1).Under what environmental conditions are price wars most likely to occur in the industry? What are the implications of price wars for a company? How should a company try to deal

Explain why are isoquants negatively-sloped, >>Why are isoquants negatively...

>>Why are isoquants negatively-sloped? Along a single isoquant, the firm can substitute the use of one input for another while holding the total level of output constant Beca

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd