Sink and tuttle strategic matrix - performance measures, Operation Management

Assignment Help:

Sink and Tuttle strategic matrix 

Sink and Tuttle (1989) conducted a review of literature and identified several criteria for measuring a company. Their framework builds on the relationship between a company, its suppliers, customers and operations and the processes linking them. 

They established seven criteria: 

  • Efficiency (system inputs)
  • Effectiveness (system outcomes)
  • Productivity (outcomes/incomes)
  • Profitability (outcomes/ inputs)
  • Quality (anywhere in the process model)
  • Innovation
  • Quality of work life.

 

Sink and Tuttle provide a focus linking performance measurement and the strategic planning process.


Related Discussions:- Sink and tuttle strategic matrix - performance measures

Factors for plant location choice - suitability of climate, Factors for pla...

Factors for plant Location choice - Suitability of Climate The climate has its own importance in the location of a plant because of two reasons. First there are certain indust

Describe the significance of the estonia article, Answer the following ques...

Answer the following questions on the Topic of The History of the American Corporation 1-Describe what is the rule of law and its importance on a successful capitalistic society

Capacity utilisation, Benefits of outsourcing and how to improve capacity u...

Benefits of outsourcing and how to improve capacity using ratio rastionalisation and sub contracting

Scope overview as well business case sections of the project, The scope ove...

The scope overview and business case sections of the project charter provide the high-level "what and why" of the project

Explain how much clout does your boss really have, Describe how to negotiat...

Describe how to negotiate for more compensation. Explain why one must be assertive to earn what he or she deserves. Relate four things not to do when asking for a raise. How much c

Explain what is the difference between idealism and realism, Provide a "rea...

Provide a "real world" example of moral philosophy. What is the difference between idealism and realism? Support your definitions with practical examples. How does moral philoso

Describe under what conditions purchase the new equipment, Assume that you ...

Assume that you are offered a new piece of equipment for $10,000. The equipment will produce 10,000 units per year with a margin of $6.00 per unit. Demand for the product being pro

Explain increase system transportation costs, A firm that has recently expe...

A firm that has recently experienced an enormous growth rate is seeking to lease a small plant in Memphis, TN; Biloxi, MS; or Birmingham, AL. Prepare an economic analysis of the th

Explain revealed its batna, During a negotiation, the union proposes a 25 c...

During a negotiation, the union proposes a 25 cent per hour wage increase across the board. Management says it cannot afford that. Management has just: A. Reached an impasse B. Est

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd