Sink and tuttle strategic matrix - performance measures, Operation Management

Assignment Help:

Sink and Tuttle strategic matrix 

Sink and Tuttle (1989) conducted a review of literature and identified several criteria for measuring a company. Their framework builds on the relationship between a company, its suppliers, customers and operations and the processes linking them. 

They established seven criteria: 

  • Efficiency (system inputs)
  • Effectiveness (system outcomes)
  • Productivity (outcomes/incomes)
  • Profitability (outcomes/ inputs)
  • Quality (anywhere in the process model)
  • Innovation
  • Quality of work life.

 

Sink and Tuttle provide a focus linking performance measurement and the strategic planning process.


Related Discussions:- Sink and tuttle strategic matrix - performance measures

Decisions making and profit maximization, Question 1. It is often said...

Question 1. It is often said that profit maximization is the sole objective of business conduct. Do you agree with this view? Justify your answer using at least one example /

Regal marine, Computer-Aided Design is one of the techniques used by Regal ...

Computer-Aided Design is one of the techniques used by Regal Marine in the manufacturing of boats. With the aid of examples, critically discuss FIVE (5) techniques that are import

Describe what is the reorder point, The injection moulding department of a ...

The injection moulding department of a company that operates 24x7 uses an average of 20 gallons of special lubricant per day. It takes two weeks for an order of lubricant to be del

Differentiate between quality assurance and quality control, Question: ...

Question: (a) ‘Quality has been identified as one of the performance objectives.' Give three reasons why quality is important for a service provider such as a Tourist resort

Explain the nature of leadership and relate leadership, A: Describe the nat...

A: Describe the nature of leadership and relate leadership to management. B: what are the distinctions between management and lead?

Explain advantages and disadvantages of membership, Define the use of regio...

Define the use of regional trade organizations in international business. Identify the Regional Trade Organization of which the United States is a member. What are some of the adva

Explain objectives for a crm solution be, Once the organization understands...

Once the organization understands its customer and its market, it can now move on to planning, developing, and implementing a CRM solution. What would some of your objectives for a

Articulate a strategy for disseminating product information, The Swiss phar...

The Swiss pharmaceutical global corporation Hoffman-La Roche has made a major breakthrough in the relief of a serious disabling disease that affects 3 percent of the world's popula

Explain vent-promotion bauiness, Hirizontal intergration has benefits to th...

Hirizontal intergration has benefits to the firms involved. Consider the consolidation in the vent-promotion bauiness when Live Nation bought Ticketmaster in 2010. List some specif

Explain which of the four do you believe are the most effect, Griffin cites...

Griffin cites that there are four methods of reinforcement to maintain proper behaviour at the work place. What are they and are they used at your current/former workplace? Which o

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd