Sink and tuttle strategic matrix - performance measures, Operation Management

Assignment Help:

Sink and Tuttle strategic matrix 

Sink and Tuttle (1989) conducted a review of literature and identified several criteria for measuring a company. Their framework builds on the relationship between a company, its suppliers, customers and operations and the processes linking them. 

They established seven criteria: 

  • Efficiency (system inputs)
  • Effectiveness (system outcomes)
  • Productivity (outcomes/incomes)
  • Profitability (outcomes/ inputs)
  • Quality (anywhere in the process model)
  • Innovation
  • Quality of work life.

 

Sink and Tuttle provide a focus linking performance measurement and the strategic planning process.


Related Discussions:- Sink and tuttle strategic matrix - performance measures

Explain organizational culture corporate responsibility, How do you think m...

How do you think management changed over the years in respect to the following? Organizational culture Corporate responsibility and ethics Culture and diversity conflicts

Process capability - statistical process control, Process Capability - Stat...

Process Capability - Statistical Process Control The controls charts described so far are concerned with maintaining the stability of a process, but they offer no comment on

Explain what is an industry, What is an industry? (a) Industry is a grou...

What is an industry? (a) Industry is a group of diverse businesses under common owners. (b) Industry is a group of firms whose products have same and similar attributes such

Explain better plan capacity, The number of students enrolled at Spring Val...

The number of students enrolled at Spring Valley Elementary has been steadily increasing over the past five years. The school board would like to forecast enrolment for years 6 and

#Case study Turnaround at the Preston Plant, #SPC is an operational level t...

#SPC is an operational level technique of ensuring quality conformance. How many of the benefits of bringing the plant under control would you class as strategic?.

The acronym sdlc relates to which cycle, The acronym SDLC normally relates ...

The acronym SDLC normally relates to It relates to system (or software) development lifecycle

In a transportation problem only used in a maxmin problem, In a transportat...

In a transportation problem, shipments from a dummy origin A Should be given a small cost to maximize their use B Should be given a large cost to prevent their use C Ar

Explain the challenges in using the mbti instrument, Describe the challenge...

Describe the challenges in using the MBTI instruments or Keirsey Temperament sorter in project management situation and how you would address them. Speculate the acceptance level o

Describe why your company needs to be socially responsible, You are the CEO...

You are the CEO of a factory that manufactures furniture. Explain briefly why your company needs to be socially responsible. Briefly comment on any two areas of social responsibili

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd