Sink and tuttle strategic matrix - performance measures, Operation Management

Assignment Help:

Sink and Tuttle strategic matrix 

Sink and Tuttle (1989) conducted a review of literature and identified several criteria for measuring a company. Their framework builds on the relationship between a company, its suppliers, customers and operations and the processes linking them. 

They established seven criteria: 

  • Efficiency (system inputs)
  • Effectiveness (system outcomes)
  • Productivity (outcomes/incomes)
  • Profitability (outcomes/ inputs)
  • Quality (anywhere in the process model)
  • Innovation
  • Quality of work life.

 

Sink and Tuttle provide a focus linking performance measurement and the strategic planning process.


Related Discussions:- Sink and tuttle strategic matrix - performance measures

Explain imagine an athletic facility such as sawhill, 3. Imagine an athleti...

3. Imagine an athletic facility such as Sawhill. What strategies would you suggest for creating an open environment? Sawhill Athletic Club was an athletic facility in suburban S

Explain the link of operations strategy, Question 1: Describe the role ...

Question 1: Describe the role of operations in an Organisation. Link with other functions Issues Types of operational decisions Conclusion Explain the s

Explain why are service typically more difficult to automate, Why are servi...

Why are services typically more difficult to standardize, automate, and make efficient?

Explain disadvantages of functional systems and briefly, In this case study...

In this case study, you will review a case involving a functional system. The Lynx Company uses a functional system for their sales system. It takes the orders from their salesm

Explain the drug research and distribution industry, If Merck can donate $5...

If Merck can donate $50 million in free doses of ivermectin, what does that say about the amount of revenue the company generates in the drug research and distribution industry?

Explain path for data between two points on a network, Name 3 factors that ...

Name 3 factors that a router must consider when determining the best path for data between two points on a network?

Explain when you go shopping for a new computer, When you go shopping for a...

When you go shopping for a new computer, is your real objective to import a computer into your apartment, or is it to export cash from your wallet? What does this tell you about th

Explicitly explain the role you will take as chair, 1. When a group wants t...

1. When a group wants to achieve a consensus or unanimous decision, the responsibility of the chair is to be constantly attentive to the group process. Identify which of the pointe

Define the investigation of the purchasing department, Q. Define the invest...

Q. Define the investigation of the purchasing department. Investigation of a purchasing department: It is the responsibilities of a purchasing department. a. Receiving material

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd