Responsiveness - customers needs for a product, Operation Management

Assignment Help:

Responsiveness - Customers Needs for a Product

How quickly the operations system reacts to changes in customer demand. This may be considered as customisation but in terms of service products, it means willingness or readiness of employees to provide service. It involves timeliness of service: mailing a transaction slip immediately, calling the customer back quickly and giving prompt service (eg setting up appointments quickly).

 


Related Discussions:- Responsiveness - customers needs for a product

Explain lower foreign labour costs, Global expansion is fuelled by a (n): A...

Global expansion is fuelled by a (n): Answer (1) shrinking customer market, lower foreign labour costs, and advances in technology. (2) Expanding new customer market, lower foreign

Explain safety inventory of coal and mro materials, A power plant in Califo...

A power plant in California uses coal at the rate of 100,000 pounds each day. It also uses MRO material at the rate of 1,000 pounds each day. The coal comes from Wyomung and the MR

Explain differentiation and low-cost strategies, Can you think of organizat...

Can you think of organizations that use a differentiation and low-cost strategies? 2. Specifically, what conceptual steps would you take to get from a differentiation or low-cost s

Explain fixed cost, Explain Fixed Cost. Fixed Cost: Cost may be desc...

Explain Fixed Cost. Fixed Cost: Cost may be described as the amount of expenditure incurred on, or attributable to a specified thing. Fixed costs are those costs that tend t

Describe communication skills, From the scenarios, we see that Chris and Er...

From the scenarios, we see that Chris and Erica have different communication styles that could potentially have a negative impact on the business. Suggest at least two strategies t

Explain what will be dividend pay-out ratio, Axel telecommunications has a ...

Axel telecommunications has a target capital structure that consists of 70% debt and 30% equity. The company anticipates that its capital budget for the upcoming year will be $3mil

Scope, what are the scope of operation research

what are the scope of operation research

Describe the optimal order size, A retail outlet has its own production fac...

A retail outlet has its own production facility for producing denim cloth. The ordering cost ($150) is the cost of setting up the production process to make the denim cloth. The ca

Explain total compensation system, How might a company's business strategy ...

How might a company's business strategy affect the contribution (pay-for-performance) policies and techniques of its Total Compensation system?

Explain ethics training back to the workplace be maximized, Define the term...

Define the term, transfer of learning. (2) A critical issue in training is the transfer of training, and ethics training is no exception. How could the transfer of ethics training

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd