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Responsiveness - Customers Needs for a Product
How quickly the operations system reacts to changes in customer demand. This may be considered as customisation but in terms of service products, it means willingness or readiness of employees to provide service. It involves timeliness of service: mailing a transaction slip immediately, calling the customer back quickly and giving prompt service (eg setting up appointments quickly).
Question: (a) "Teams definitely are forms of work groups, but not all work groups are teams". Work groups function on three levels: Dependent level, Independent level and Inter
what are the 5 operational performance objectives may influence decision making associated to process design and layouts
1. A powder metal (PM) manufacturing line produces bushing in three steps, compaction, sinter-harden, and rough/O?nish turn, which are accomplished at three single machine stations
After working for 30 years, Ramjee Somjee Dutt opted for VRS and started a courier company and did very well in the first four years. He was now looking for expansion of his busine
Is there a difference between ethics and business ethics?
An assembly line with a number of tasks is to be balanced. The sum of the task times is 62 minutes. The line will operate for 6 hours per day. What is the minimum number of worksta
Explain when stakeholder identification occurs and explain the importance of stakeholder analysis
Is the globalization of health care good or bad for patients? Who might benefit from the globalization of health care? Who might lose?
Elucidate Theory of Constraints and constraint managment
In your own organisation find an example where break-even analysis is/could be applied.
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