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Responsiveness - Customers Needs for a Product
How quickly the operations system reacts to changes in customer demand. This may be considered as customisation but in terms of service products, it means willingness or readiness of employees to provide service. It involves timeliness of service: mailing a transaction slip immediately, calling the customer back quickly and giving prompt service (eg setting up appointments quickly).
Some people argue that the matrix structure should be adopted only as a last resort because dual chains of command can create more problems that they solve. Discuss and provide exa
Describe in words your motivation to do a good job? Does your company recognize your value? Is your salary/wages indicative of your value?
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fACTORS AFFECTING LOCATION DECISIONS?
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Harley Davidson sells motorcycle X and Y. Motorcycle X sells for $10,000, has variable cost (labour and material) of $2,000, and requires 10 hours of use of machinery to produce. M
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