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Responsiveness - Customers Needs for a Product
How quickly the operations system reacts to changes in customer demand. This may be considered as customisation but in terms of service products, it means willingness or readiness of employees to provide service. It involves timeliness of service: mailing a transaction slip immediately, calling the customer back quickly and giving prompt service (eg setting up appointments quickly).
What method does a T1 use to achieve high throughput over twisted pair wiring? a. frequency division multiplexing b. wavelength division multiplexing c. statistical multip
What is the Economic Order Quantity technique and what are the basic assumptions the model formula follows?
Is it possible to make sound marketing decisions without marketing research? What advantages does research offer to the decision maker over seat-of-the-pants decision making?
What is the present value of the following annuities? a. $2,500 a year for 10 years discounted back to the present at 7% b. $70 a year for 3 years discounted back to the pres
What three functions are salaries meant to perform?
In this case study, you will review a case involving a functional system. The Lynx Company uses a functional system for their sales system. It takes the orders from their salesm
Medical Solutions, Inc. has the following claims it must complete in the next week (40 hours). The jobs are as follows: Claim Type Number of Claims to Process Setup (Changeover) Ti
According to a study, the mean price of a gallon of unleaded gasoline in the United States is 4.15. a sample of 25 Chicago area gas station shows the mean price of 4.95. the standa
In December, general motors produced 7,200 customized vans at its plant in Detroit. The labor productivity at this plant is known to have been 0.10 vans per labor hour during that
How the compensation system influences employees motivation, productivity and satisfaction. How important is the compensation system in an employee's productivity? Are there other
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