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Responsiveness - Customers Needs for a Product
How quickly the operations system reacts to changes in customer demand. This may be considered as customisation but in terms of service products, it means willingness or readiness of employees to provide service. It involves timeliness of service: mailing a transaction slip immediately, calling the customer back quickly and giving prompt service (eg setting up appointments quickly).
The about whether or not a manager can ever give up responsibility for an action to someone who reports to them as opposed to another manager at their level? And Why?
What operation management decisions would need to be made to change wheeled coach repetitive focus strategy to: a. process focused? b. product focused?
Disadvantages of ERP Systems 1. Expense and Time in Implementation: Getting the full benefits of WRP takes time and money: Although ERP offers many strategic advantages by streaml
First printing has contracts with legal firms in San Francisco to copy their court documents. Daily demand is almost constant at 12,500 pages of documents. The lead time for paper
What are the characteristics of service organisations? The characteristics of service organisations are as given below: a. Intangibility for illustrations no physical subs
Q. What are the advantages of the enterprise-wide systems? Benefits of Enterprise-wide systems (ERP) systems: a. In this system integration of software applications can easi
Explains how you might use job enlargement, job rotation, and/ or job enrichment to in motivating custodians at Norman dale CC.
What are the 5 criteria for evaluating a selection method?
Sharp Discounts Wholesale Club has two service desks, one at each entrance of the store. Customers arrive at each service desk at an average of one every six minutes. Sharp Discoun
ABC Company, a manufacturer of roofing supplies, has developed monthly forecasts for roofing tiles. The forecasted demand and the expected production days for months March to Augus
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