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Responsiveness - Customers Needs for a Product
How quickly the operations system reacts to changes in customer demand. This may be considered as customisation but in terms of service products, it means willingness or readiness of employees to provide service. It involves timeliness of service: mailing a transaction slip immediately, calling the customer back quickly and giving prompt service (eg setting up appointments quickly).
Explain the importance of performance appraisal. Significance of performance appraisal: This is helpful in operational decisions of personal management relating to pay rais
Q1. Is changing the organization's domain a feasible strategy for coping with a threatening environment? Can you think of an organization in the recent news that has changed its do
An assembly line with 30 activities is to be balanced. The total amount of time to complete all 30 activities is 42 minutes. The longest activity takes 2.4 minutes and the shortest
What is groupthink? Why can groupthink be detrimental to effective group functioning?
Why is it important to view "the whole person" as a human services professional, rather than focus on the problem at hand?
1. What are the three requirements which must simultaneously be met when designing jobs? Answer: Technical, economic and behavioural feasibility.
What is assuming by Theory X? Ans: Theory X assumes that a typical person dislikes work.
Determine how you might deploy resources
Attendance at Los Angeles's newest Disneylike attraction, Vacation World, has been as follows- Quarter Guest in Thousands Quarter Guest in Thousands Winter 07 73 Summer 08 12
Negotiators can influence the perceived cost of agreeing as well as the perceived cost of disagreeing and the other party will likely accept the proposal when it is more expensive
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