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Responsiveness - Customers Needs for a Product
How quickly the operations system reacts to changes in customer demand. This may be considered as customisation but in terms of service products, it means willingness or readiness of employees to provide service. It involves timeliness of service: mailing a transaction slip immediately, calling the customer back quickly and giving prompt service (eg setting up appointments quickly).
Define what mechanisms are related to the organization's SWOT in order to unfreeze, change, and refreeze (Lewin's theory of change) HR/business practices across the global organiza
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How to implement tools in operations management?
After working for 30 years, Ramjee Somjee Dutt opted for VRS and started a courier company and did very well in the first four years. He was now looking for expansion of his busine
Process Technology Life Cycle Process technologies have life cycles related to product life cycles as shown in figure below. Over time unit manufacturing costs diminish for ma
What are the assumptions of Economic Order Quantity? Assumptions of Economic Order Quantity (EOQ): a. The stage of customer demand is identified b. The stage of customer
Explain the relationship that exist between companies, profit motives, competition and private property.
1. In what ways has Samsung's multibusiness model changed overtime? Why did its top managers make these changes? 2. How is Samsung currently performing/ What kinds of changes is
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