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Question 1:
(i) Explain why it is not normally advisable to use the cost plus method in the pricing of rooms for first class hotels.
(ii) Mention and explain four types of room rates applicable to both business and resort hotels.
Question 2:
(i) Mention and explain the functions of the various sections and sub-departments that make the Rooms Division Department.(ii) Discuss the importance of a good communication process for the Rooms Division Department?
Question 3:
(i) Explain the reservations process from the time a reservation is made up to the preparation of the arrival and departure list.(ii) Elaborate on the various stages of the check-in & check-out procedures.
Procedure: The actual process of document selection may be initiated in different ways. The acquisition staff take note of the desirable items and present them to the subject
QUESTION (a) What are some of the major types of Knowledge Management roles that exist in organizations today? (b) What types of competencies should be present in a good Kno
The areas to be considered while monitoring and controlling a contract are wide spread. They are: P h y sical mobilisation: In this stage, the contractor gathers people, m
Question A List the different approaches to Quality. Describe Juran's views on Quality Question D a. Explain the factors determining the customer satisfaction.
Weeding In course of time some books in the library become outdated (e.g. books with statistics). Some time later research result into making information in earlier edition
Question 1 Define strategic quality management. Describe the elements of strategic quality management Question 2 Explain the types, advantages and drawbacks of qualitative re
Mention the characteristics of Statistics. Explain any two applications of Statistics.
QUESTION 1 Max Weber systematized the organization model of Bureaucracy (a) List and describe briefly the distinguishing features of bureaucracy (b) Critically analyse th
Question 1 What do you mean by family business? Explain the family business life cycle Question 2 Describe the types of business policies Question 3 List and expla
what do you understand by Stacking
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