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Question 1:
(i) Explain why it is not normally advisable to use the cost plus method in the pricing of rooms for first class hotels.
(ii) Mention and explain four types of room rates applicable to both business and resort hotels.
Question 2:
(i) Mention and explain the functions of the various sections and sub-departments that make the Rooms Division Department.(ii) Discuss the importance of a good communication process for the Rooms Division Department?
Question 3:
(i) Explain the reservations process from the time a reservation is made up to the preparation of the arrival and departure list.(ii) Elaborate on the various stages of the check-in & check-out procedures.
ALPHABETICAL CATALOGUES : Readers are more at home with a catalogue arranged alphabetically, as such catalogues are arranged as in a dictionary. Alphabetical catalogues can be
Sheaf or Loose-Leaf Form: Sheaf form of library catalogue is also referred to as loose-leaf form. A sheaf form of catalogue is one in which slips of paper are put into a loose
Acquisition Through Gifts/Donations: Gifts and donations constitute an important source acquisition of reading materials in a library. Many a library has benefited enormously
Question: When implementing a change in the organisation, managers may find employees resisting to the change. (a) Discuss the important sources of resistance to change as
Rules of thumb for a competitive negotiation: Stick to your planned target and walk away points. You are likely to get a better overall deal if you make a larger nu
Branding started because companies wanted their services and products to be distinguishable from the generic dross of others and prepare an asset for the company. This is still the
Steps for direct contracting Now that we are aware of the requirements for direct contracting, let us understand the steps involved in direct contracting: 1. Invite short
Question: a) List and describe the main components of the MACSS. b) S.W.I.F.T. monitors the payments traffic of members of the MACSS Closed User Group (CUG) and will dir
Classification Scheme: A scheme of classification is but a tool in the hands of the library to organise subjects and to serve them out in an efficient way. Therefore, it is ne
DOCUMENT DELIVERY SERVICE .WORLD SCENARIO: Earlier libraries and information centres had no capability to deliver the documents other than to buy them from the publishers, dis
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