Performance dimensions common in service than manufacturing, Operation Management

Assignment Help:

1. Name some performance dimensions more common in service than manufacturing operations. 

Answer: These are the dimensions listed. Services tend to be more intangible and tailored to individual needs. Therefore personal views are sought which relate to the service encounter. 

  • Tangibles
  • Reliability
  • Responsiveness
  • Competence
  • Credibility
  • Courtesy
  • Security
  • Access
  • Communication
  • Understanding the customer.

 


Related Discussions:- Performance dimensions common in service than manufacturing

Explain what are equitable and legal remedies, As a new manager in your dep...

As a new manager in your department, you are tasked with the job of providing employee training for members of your department who have interactions with the legal department. In o

Explain strategy is a common term in business, Strategy is a common term in...

Strategy is a common term in business. Is it a concept and/or a construct? Explain. Define it as a concept and/or a construct.

Decribe an examination-taking work plan, 1 Page maximum for the whole quest...

1 Page maximum for the whole question] : College students are "invincible". They study on the floor, spread their materials on the floor and lean over to access them, slouch in a c

Describe the difference among rationalist and incrementalist, Explain the d...

Explain the difference between rationalist and incrementalist strategy. Who are the main protagonists of the theories? How have the debates regarding these theories had implication

Activities relating to analysis and control of activities, Activities relat...

Activities relating to analysis and Control of Activities The next problem after the designing of the production system is the analysis and control of the production system. It

Explain probabilities of various caseloads to be unreliable, The director o...

The director of social services of a county has learned that the state has mandated additional information requirements. This will place an additional burden on the agency. The dir

Explain workmen compensation act 1923, Explain Workmen Compensation Act 192...

Explain Workmen Compensation Act 1923. Workmen Compensation Act 1923: The significant terms in the Workmen Compensation Act 1923 are as below: a) Dependents: It means - a

Asseyment, what used materials for made the Turbine blades which endures vi...

what used materials for made the Turbine blades which endures vibrations and saline conditions and why?

Explain how are sla''s performance standards agreed upon, How are SLA's per...

How are SLA's performance standards agreed upon? Give three examples of SLA's and how they would be agree upon.

Why lower cost gives advantage over competitors, If you were marketing a lo...

If you were marketing a lower cost ($20-$50) product in a highly competitive field, which of the four Ps would you prefer to have an advantage over your competitors, and why?

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd