Performance dimensions common in service than manufacturing, Operation Management

Assignment Help:

1. Name some performance dimensions more common in service than manufacturing operations. 

Answer: These are the dimensions listed. Services tend to be more intangible and tailored to individual needs. Therefore personal views are sought which relate to the service encounter. 

  • Tangibles
  • Reliability
  • Responsiveness
  • Competence
  • Credibility
  • Courtesy
  • Security
  • Access
  • Communication
  • Understanding the customer.

 


Related Discussions:- Performance dimensions common in service than manufacturing

Explain what type of noise was experienced, Choose a communication situatio...

Choose a communication situation you recently experienced at your workplace or other organization you are affiliated with. Use the human communication process described on pages 10

Describe new technologies, "New Technologies" Please respond to the followi...

"New Technologies" Please respond to the following: •Analyze the recent applications of electronic data interchange in the health care field and determine which is the most promisi

Explain web based training, What are some of the various opportunities that...

What are some of the various opportunities that automation has afforded, such as: telecommuting; remote work arrangements; teleconferencing; web based training etc.? What you see a

Explain the working of employees in flexible organisations, Explain the wor...

Explain the working of employees in flexible organisations. Working of employees in flexible organisations: • Production workers may be needed to take on indirect tasks as l

How to avoid penalties, Select an article relating to workplace safety and...

Select an article relating to workplace safety and answer the following questions: 1. briefly summarize the article 2. What alternatives could the place of business have taken in o

Explain a stereotype associated with an asian country, 1. Think of a stereo...

1. Think of a stereotype associated with an Asian country and one associated with a Latin American country. How can these stereotypes potentially influence decisions related to HR

Explain the benefits of using erds in database design, What are the benefit...

What are the benefits of using ERDs in database design, implementation, and documentation? How does a design tool like a Microsoft Visio diagram help the organization create and do

Find optimal solution affected, 1. Sydneyville manufactures household and c...

1. Sydneyville manufactures household and commercial furnishings. The office division produces two desks, rolltop and regular. Sydneyville constructs the desks in its plant outside

Why jit is a broad philosophy that pursues three main goals, 1. Identify an...

1. Identify and describe the three zones associated with buffers. Explain your answer in detail. 2. JIT is a broad philosophy that pursues three main goals. What are they? Expla

Explain why should be performed before signing a contract, What due diligen...

What due diligence should be performed before signing a contract?

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd