Performance dimensions common in service than manufacturing, Operation Management

Assignment Help:

1. Name some performance dimensions more common in service than manufacturing operations.

Answer: These are the dimensions listed. Services tend to be more intangible and tailored to individual needs. Therefore personal views are sought which relate to the service encounter.

Tangibles
Reliability
Responsiveness
Competence
Credibility
Courtesy
Security
Access
Communication
Understanding the customer.

Related Discussions:- Performance dimensions common in service than manufacturing

Find intermediate calculations to 3 decimal places, travel on Mountain Airl...

travel on Mountain Airlines for the past 18 weeks was: Week Passengers Week Passengers 1 402 10 440 2 410 11 446 3 420 12 451 4 415 13 455 5 412 14 462 6 414 15 466 7 424 16 474 8

Operation strategy, implantation of operation strategy

implantation of operation strategy

Explain furniture manufacturer can maximize its revenue, A furniture manufa...

A furniture manufacturer produces tables and chairs. Each table and chair must be made entirely out of oak or entirely out of pine. A total of 150 board feet of oak and 210 board f

Explain team prior to raising a follow-on fund, How should foster position ...

How should foster position herself and her team prior to raising a follow-on fund?

Gaining Trust with Culture Disparties, Ask quFor this assignment, you will ...

Ask quFor this assignment, you will apply critical thinking to what you have learned up to this point in this course regarding the successes and failures of the U.S. health care sy

Calculate the standard production, Calculate the standard production per s...

Calculate the standard production per shift of 8 hours duration with the followings data: Observed time per unit 5 minutes Rating factor 120 % Total allowances 33.3

Describe how this affect the subsequent bid, Lamda Computer Products compet...

Lamda Computer Products competed for and won a contract to produce tow prototype units of a new type of computer that is based on laser optics rather than on electronic binary bits

Explain should you raise or lower price, If elasticity is -2, price is $10,...

If elasticity is -2, price is $10, and marginal cost is $8, should you raise or lower price?

Travel chart, #questionI want some project of travel chart ..

#questionI want some project of travel chart ..

Explain obstacles employees faced with pension plan funding, What are four ...

What are four safeguards that the ERISA legislation specified to address the many obstacles employees faced with pension plan funding? How did the Pension Protection Act add additi

Write Your Message!

Name

Email id

Message

Verfication Code

User Account

All Pages