Performance dimensions common in service than manufacturing, Operation Management

Assignment Help:

1. Name some performance dimensions more common in service than manufacturing operations. 

Answer: These are the dimensions listed. Services tend to be more intangible and tailored to individual needs. Therefore personal views are sought which relate to the service encounter. 

  • Tangibles
  • Reliability
  • Responsiveness
  • Competence
  • Credibility
  • Courtesy
  • Security
  • Access
  • Communication
  • Understanding the customer.

 


Related Discussions:- Performance dimensions common in service than manufacturing

Explain the different approaches to globalization strategies, 1) How does c...

1) How does corporate strategy differ from business strategy? Give me an example of each. 2) What are the "ups and downs" of a growth strategy? 3) Discuss the different appro

Operational strategies for balancing capacity and demand, What are the Oper...

What are the Operational strategies for balancing capacity and demand? Operational strategies for balancing supply (capacity) and demand: a. Level capacity strategies b.

Explain election results dismissed and a new election held, An employer cou...

An employer could violate the laboratory conditions doctrine without committing an unfair labor practice, which would cause the election results to be dismissed and a new election

Production, Production Production is any process or  procedure develope...

Production Production is any process or  procedure developed to transform a set  of input elements  such as men,  materials capital, information and energy into a specified set

Find the causes of faces shortages of fresh water, Utah is a popular resort...

Utah is a popular resort and is being developed as a hot new spring break destination. Unfortunately, Utah regularly faces shortages of fresh water. Ann has the entrepreneurial spi

Explain appropriate levels of control for their inventory, Hatten (2009) st...

Hatten (2009) stated, because inventory is such a significant expense, most businesses look carefully for ways to determine the appropriate levels of control for their inventory. H

Explain ethernet network with a fddi network, A bridge that is used to conn...

A bridge that is used to connect an Ethernet network with a FDDI network must be practicing what type of bridging?

Poor industrial relations vs.a conditions for good ir, Explain causes of Po...

Explain causes of Poor Industrial Relations vs.a conditions for good IR. Insufficient fixation of wages and wage structure - There is a requirement for payment of fair wag

Compute the answers for the missing cells in the table, Process Analytics C...

Process Analytics Case let 1 Overview respond to this case let, which is based in a health care setting.. Preparation Read through the following case let. You are an operations man

Operations sequence analysis, Operations Sequence Analysis Being an ea...

Operations Sequence Analysis Being an early approach to process layouts operations sequence analysis develop a good scheme for arrangement of department graphically analysis t

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd