Performance dimensions common in service than manufacturing, Operation Management

Assignment Help:

1. Name some performance dimensions more common in service than manufacturing operations. 

Answer: These are the dimensions listed. Services tend to be more intangible and tailored to individual needs. Therefore personal views are sought which relate to the service encounter. 

  • Tangibles
  • Reliability
  • Responsiveness
  • Competence
  • Credibility
  • Courtesy
  • Security
  • Access
  • Communication
  • Understanding the customer.

 


Related Discussions:- Performance dimensions common in service than manufacturing

Outline the major pros and cons of offer of acquisition, Analyze what the f...

Analyze what the financial manager provided to the management of Comet Skateboards. Imagine a large firm approached Comet Skateboards with an offer of acquisition. Outline the majo

Operations function - transformation processes and planning, Operations Fun...

Operations Function - Transformation Processes and Planning The operations function is concerned with the design of transformation processes, planning their use, and organisin

Explain factors that influence an organizational structure, Discuss at leas...

Discuss at least three factors that influence how an mnc selects an organizational structure

Financial risk, the importance of the measurtement of market risk for finan...

the importance of the measurtement of market risk for financial institution

Explain filbert or sword types shapes of what tool, Round, flat, filbert or...

Round, flat, filbert or sword types/shapes of what tool

MBA, MBA, Operation Management Q3. What do you understand by “line balancin...

MBA, Operation Management Q3. What do you understand by “line balancing”? What happens if balance doesn’t exist?

Explain benifit program in a large organization, How would you oversee the ...

How would you oversee the design (or redesign) of a benifit program in a large organization? What issues would you consider?

Explain legal and compliance policies and practices, What are Apples Inc.? ...

What are Apples Inc.? Legal and compliance policies and practices. Elaborate and comprehensive on your response

Explain what is it and how does it help the consumer, Unconscionability is ...

Unconscionability is an import UCC concept. What is it and how does it help the consumer? Illustrate your answer with examples

How much a social cause marketing can affect decision-making, Read the case...

Read the case study Product RED. From the case study, discuss the reason of REDs success and its impact on consumer marketing. Include in your answer other companies that have b

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd