Performance dimensions common in service than manufacturing, Operation Management

Assignment Help:

1. Name some performance dimensions more common in service than manufacturing operations. 

Answer: These are the dimensions listed. Services tend to be more intangible and tailored to individual needs. Therefore personal views are sought which relate to the service encounter. 

  • Tangibles
  • Reliability
  • Responsiveness
  • Competence
  • Credibility
  • Courtesy
  • Security
  • Access
  • Communication
  • Understanding the customer.

 


Related Discussions:- Performance dimensions common in service than manufacturing

Explain reflecting back on our readings about entrepreneursh, Reflecting ba...

Reflecting back on our readings about entrepreneurship in, would you consider someone who buys a franchise to be an entrepreneur?

What is collective bargaining process, What are three cost-containment meas...

What are three cost-containment measures that were implemented through the collective bargaining process in 1985? Why were these considered milestones in curtailing health benefit

Explain the fireside transportation department projects, Fireside Tire Comp...

Fireside Tire Company, a manufacturer of radial tires for sport utility vehicles, sells its products in the automotive aftermarket and distribution them throughout the United State

Explain the various types of time-series, Describe the various types of tim...

Describe the various types of time-series and associative forecasting models. Which types of organizations are each of these most applicable to, and why?

Describe the biggest organizational managerial mistake, • Determine the big...

• Determine the biggest organizational managerial mistake you have seen or read about and determine how this mistake affected the organization. • Discuss ways to ease the transi

Explain golden rules apply to all projects, Consider how these 10 Golden Ru...

Consider how these 10 Golden Rules apply to all projects and apply three of them to your project.

Define what should hr do about the older workers, What do companies have to...

What do companies have to do about their workforce force that has gotten older and there are not of younger to replace the aging workers? What will be the company best course of ac

Calculate the economic order quantity, The Managing Director of Beauty Soap...

The Managing Director of Beauty Soaps Ltd just visited a soap manufacturing firm in Malaysia and he was immensely impressed by its raw materials stock management System. He wanted

Explain how you would work to make it a effective policy, Discuss an ineffe...

Discuss an ineffective health-care policy that you personally experienced in your practice, and describe the issues that you feel made it unsuccessful. Using instrumentalism as the

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd