Performance dimensions common in service than manufacturing, Operation Management

Assignment Help:

1. Name some performance dimensions more common in service than manufacturing operations. 

Answer: These are the dimensions listed. Services tend to be more intangible and tailored to individual needs. Therefore personal views are sought which relate to the service encounter. 

  • Tangibles
  • Reliability
  • Responsiveness
  • Competence
  • Credibility
  • Courtesy
  • Security
  • Access
  • Communication
  • Understanding the customer.

 


Related Discussions:- Performance dimensions common in service than manufacturing

Describe innovative ways health care organization, Safety, Health, and Secu...

Safety, Health, and Security" Please respond to the following: • Consider your current (or future) place or work and make at least two recommendations for improving the safety a

Explain how do mncs analyze this risk, In the context of International busi...

In the context of International business, what is meant by the term Cpolitical risk? In general, how do MNCs analyze this risk?

Explain bottom-up and top-down estimating approaches, What are the differen...

What are the differences between bottom-up and top-down estimating approaches? Determine advantages and disadvantages for using each approach. Under what conditions would you prefe

Define spread spectrum signalling over narrowband signalling, Which of the ...

Which of the following is an advantage of using spread spectrum signalling over narrowband signalling? a. Spread spectrum is easier to install b. Spread spectrum is more secu

Explain what you anticipate managing from a transition, What you anticipate...

What you anticipate 'managing" from a transition perspective to comply with this law

Analyze the relationship between analysis and planning, Analyze the relatio...

Analyze the relationship between analysis, planning, implementation, and control. Provide an example of a product or service that flows through the relationship. Break down this pr

Describe you can conduct outside research to locate info, In a 1-2 page pap...

In a 1-2 page paper discuss the following case study by applying the knowledge you gained through this week's studies. If necessary, you can conduct outside research to locate info

Explain guidelines on discrimination national origin, 2. Inez Garcia was bo...

2. Inez Garcia was born in Portland, Oregon. Her mother is from Italy and Jewish. Her father is Mexican. Under the Guidelines on Discrimination Because of Religion or National Orig

Explain intent or motive behind sexual harassment activities, Should be int...

Should be intent or motive behind Lewiston's conduct be considered when deciding sexual harassment activities? Explain

Explain how od interventions need to be adapted, Describe how OD interventi...

Describe how OD interventions need to be adapted to fit different cultural contexts.

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd