Performance dimensions common in service than manufacturing, Operation Management

Assignment Help:

1. Name some performance dimensions more common in service than manufacturing operations.

Answer: These are the dimensions listed. Services tend to be more intangible and tailored to individual needs. Therefore personal views are sought which relate to the service encounter.

Tangibles
Reliability
Responsiveness
Competence
Credibility
Courtesy
Security
Access
Communication
Understanding the customer.

Related Discussions:- Performance dimensions common in service than manufacturing

What are the three sequential operations, A manufacturing process consists ...

A manufacturing process consists of three sequential operations. At maximum capacity operation A can output 125 units per hour, Operation B can output 120 units per hour, and Opera

Explain seniority systems, 1. Employers justify pay differentials on:...

1. Employers justify pay differentials on: a. seniority systems b. production based pay systems c. merit pay systems. D all the above 2. A successful private plainti

Explain what prompted the change effort at the irs, What prompted the chang...

What prompted the change effort at the IRS, and what was targeted to change? Why was the proposed change controversial?

Innovative ideas for management position, These are questions I were asked,...

These are questions I were asked, i'm assuming you could understand the question based on the way I worded the answers. It's suppose to be a paragraph but i'm not exactly sure what

Disadvantages of enterprise resource planning, Disadvantages of ERP Systems...

Disadvantages of ERP Systems 1. Expense and Time in Implementation: Getting the full benefits of WRP takes time and money: Although ERP offers many strategic advantages by streaml

Explain the basic economic order quantity, The basic Economic Order Quantit...

The basic Economic Order Quantity (EOQ) model can be considered a special case of the Economic Production Quantity (EPQ) model under which of the following condition? Answer The

Explain acceptability and vulnerability, Describe the four options highligh...

Describe the four options highlighted in the case in terms of their feasibility, acceptability and vulnerability.

Explain competencies required of hr management, Review the competencies req...

Review the competencies required of HR management and recommend at least two additional areas in which HR managers should be competent. Provide specific examples to support your re

Explain supermarket is monitored using a range, Checkout time at a supermar...

Checkout time at a supermarket is monitored using a range and mean chart. Six samples which contain 20 observations per sample have been collected and the sample means and sample r

Cause and effect diagram for TQM, Cause and effect diagram

Cause and effect diagram

Write Your Message!

Name

Email id

Message

Verfication Code

User Account

All Pages