Performance dimensions common in service than manufacturing, Operation Management

Assignment Help:

1. Name some performance dimensions more common in service than manufacturing operations. 

Answer: These are the dimensions listed. Services tend to be more intangible and tailored to individual needs. Therefore personal views are sought which relate to the service encounter. 

  • Tangibles
  • Reliability
  • Responsiveness
  • Competence
  • Credibility
  • Courtesy
  • Security
  • Access
  • Communication
  • Understanding the customer.

 


Related Discussions:- Performance dimensions common in service than manufacturing

Explain strategic alignment, Strategic Alignment Please respond to the foll...

Strategic Alignment Please respond to the following- Considering your current job (or one you hope to have in the future), discuss the best way to link your job performance to t

Define advantage and disadvantages of using optical scanners, What are the ...

What are the advantage and disadvantages of using optical scanners to score the results of a test?

Explain vent-promotion bauiness, Hirizontal intergration has benefits to th...

Hirizontal intergration has benefits to the firms involved. Consider the consolidation in the vent-promotion bauiness when Live Nation bought Ticketmaster in 2010. List some specif

Compute the bias and mad for each set of forecasts, Given the series of dem...

Given the series of demand data below Period: 1 2 3 4 5 6 7 8 9 10 Demand: 43 31 52 44 23 48 40 39 30 40 Calculated forecasts for periods 7 through 11 using moving average

Explain individual incentives used by organizations, Give examples of indiv...

Give examples of individual incentives used by organizations, why these are or are not successful?

Soft factors - factors affecting productivity improvement, Soft Factors - F...

Soft Factors - Factors Affecting Productivity Improvement People are the most important factor in any organisation, not only by the way in which they apply themselves to their

Explain supply managers have impact on economic trends, Why does the collec...

Why does the collective behavior of supply managers have such an impact on economic trends?

Development of bar chart, Development of Bar Chart The following are ...

Development of Bar Chart The following are significant stages in developing a bar chart: 1)Breakdown: The project into its various activities or jobs or operations each

Explain cost management processes, Cost management processes are involved i...

Cost management processes are involved in estimating, budgeting and controlling costs so that the project can be completed within the approved budget.

Explain disadvantages of free international trade, What are the benefits an...

What are the benefits and disadvantages of free international trade for the United States? Illustrate your answer with examples.

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd