Performance dimensions common in service than manufacturing, Operation Management

Assignment Help:

1. Name some performance dimensions more common in service than manufacturing operations.

Answer: These are the dimensions listed. Services tend to be more intangible and tailored to individual needs. Therefore personal views are sought which relate to the service encounter.

Tangibles
Reliability
Responsiveness
Competence
Credibility
Courtesy
Security
Access
Communication
Understanding the customer.

Related Discussions:- Performance dimensions common in service than manufacturing

Explain what ethical considerations your response, Please explain in detail...

Please explain in detail what you would do for the following scenario: A good friend of yours from college who had a wild reputation is applying at your company. The HR manager cat

Explain e-activity robust, From the e-Activity, discuss ways the company yo...

From the e-Activity, discuss ways the company you researched could benefit (or more likely already is benefitting) from robust materials requirement planning. Provide specific exam

Explain how to negotiate for more compensation, Describe how to negotiate f...

Describe how to negotiate for more compensation. Explain why one must be assertive to earn what he or she deserves. Relate four things not to do when asking for a raise. How much c

Explain work in an information technology department, You are talking with ...

You are talking with another MIS 200student who is complaining about having to learn about the information systems development life -cycle (SDLC- Chapter 6), because he is not goin

Explain some of the key decisions its management, Describe some of the key ...

Describe some of the key decisions its management has faced within the past year or two. Identify an ethical issue the organization either faces or has faced in the past. If it has

Determine a pareto analysis of the errors, 1. Construct and inerpret ...

1. Construct and inerpret a control chart for the packing slip data. 2. Construct a Pareto analysis of the errors. 3. What information might a separate char

Explain what is the profit if the bottleneck method advocate, The senior ma...

The senior management at Canine Kernels Company CKC is concerned with the existing capacity limitations so they want to accept the mix of orders that maximizes the company's profit

Desicion making chapter 1, analyze the decision tree in figure A.8 what is ...

analyze the decision tree in figure A.8 what is the expected payoff for the best alternative? first be sure to infer the missing probabilities

Business organisation functions, ''OPERATIONS MANAGEMENT IS THE CENTRAL TO ...

''OPERATIONS MANAGEMENT IS THE CENTRAL TO THE FUNCTIONING OF ALL BUSINESS ORGANISATIONS''.with reference to the organisation of your choice discuss this statement highlighting how

A try and cut, would you give an example ? haw it calculate.?

would you give an example ? haw it calculate.?

Write Your Message!

Name

Email id

Message

Verfication Code

User Account

All Pages