Performance dimensions common in service than manufacturing, Operation Management

Assignment Help:

1. Name some performance dimensions more common in service than manufacturing operations. 

Answer: These are the dimensions listed. Services tend to be more intangible and tailored to individual needs. Therefore personal views are sought which relate to the service encounter. 

  • Tangibles
  • Reliability
  • Responsiveness
  • Competence
  • Credibility
  • Courtesy
  • Security
  • Access
  • Communication
  • Understanding the customer.

 


Related Discussions:- Performance dimensions common in service than manufacturing

Describe disadvantages of each of these approaches, McDonalds traditional p...

McDonalds traditional process to make-to-stock; Wendy's has a make-to-order and burger king has a process which is a hybrid of the other two. Discuss the advantages and disadvantag

Why is it important to view the whole person, Why is it important to view "...

Why is it important to view "the whole person" as a human services professional, rather than focus on the problem at hand?

Case let, 1. What modification would you suggest in enhancing the existing ...

1. What modification would you suggest in enhancing the existing logistics system?

How to use the virtual organization link on the student, Resources: Univers...

Resources: University Library, Kudler Fine Foods Virtual Organization Use the Virtual Organization link on the student website to access additional company information on Kudler

Multi-skill staff and multipurpose machinery flexible, How are multi-skill ...

How are multi-skill staff and multipurpose machinery flexible? Multi skilled operatives permit greater flexibility and economies of scope. For example quite than just being a m

Explain units of output per dollar of input, A hamburger factory produces 4...

A hamburger factory produces 40,000 hamburgers each week. The equipment used costs $5,000 and will remain productive for 4 years. The labor cost per year is $9,500. a. What is the

Explain milestones important when implementing major change, Why is the cel...

Why is the celebration of milestones important when implementing major change? Explain your position

Mis, Discuss three (3) major challenges that typically users face in buildi...

Discuss three (3) major challenges that typically users face in building and/or using information systems AND elaborate the ways to overcome those challenges

How every company identify their target market, Can every company identify ...

Can every company identify their target market? Advise as to why this is important or why it isn't important.

Explain bp''s first problem, Describe BP'S first problem, which involved th...

Describe BP'S first problem, which involved the firms IT function. Discuss BP'S solution to this problem.

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd