mystery shopper, Other Subject

Assignment Help:
Visit any restaurant, possibly your school cafeteria. The workers and fellow customers will assume that you are an ordinary customer, but you are really a secret shopper (spy) for the owner. YOUR TASK After your visit, write a short letter to the owner explaining (a) what you did and what you observed, (b) any possible violations of policy that you observed, and (c) your recommendations for improvement. The first part of your report (what you did and what you observed) will be the longest. Include a description of the premises, inside and out. Tell how long it took for each step of ordering and receiving your meal. Describe the service and food thoroughly. You are interested in both the good and bad aspects of the establishments decor, service, and food. For the second section (violations of policy), use some common sense: if all the servers but one have their hair covered, you may assume that policy requires hair to be covered; a dirty window or restroom obviously violates policy. The last section (recommendations for improvement) involves professional judgment. What management actions will improve the restaurant?

Related Discussions:- mystery shopper

Function of mass communication, Function of Mass Communication: Mass commu...

Function of Mass Communication: Mass communication is an extremely effective & powerful tool of government and plays vital role in the stability of government and the unity of nat

Institution, Why have schools endured over time?

Why have schools endured over time?

History of economic thought, with the ancient greeks contributedto economy ...

with the ancient greeks contributedto economy was a national approachto social science in general justify?

Show the ansoffs product market strategies, Question 1: (a) H Mintzberg...

Question 1: (a) H Mintzberg has classified strategic management under three schools of thought (a) Prescriptive (b) Descriptive and (c) Configuration. You are re

Car following behavior of driver - traffic congestion, Car Following Behavi...

Car Following Behavior of Driver - Traffic Congestion and Safety on the Road   Understanding car following contributes significantly to an understanding of traffic flow. Car

Explain the difference between co-insurance and reinsurance, Question 1: ...

Question 1: List the major areas of risk and uncertainty facing a general insurer. Question 2: a) Explain the difference between co-insurance and reinsurance b) Ai

What are the new trends in family structures, Question 1: (A) Provide a...

Question 1: (A) Provide a detailed description of the Sexual-response cycle. (B) Discuss the sexual problems that can occur during any of the stages of the sexual-response

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd