mystery shopper, Other Subject

Assignment Help:
Visit any restaurant, possibly your school cafeteria. The workers and fellow customers will assume that you are an ordinary customer, but you are really a secret shopper (spy) for the owner. YOUR TASK After your visit, write a short letter to the owner explaining (a) what you did and what you observed, (b) any possible violations of policy that you observed, and (c) your recommendations for improvement. The first part of your report (what you did and what you observed) will be the longest. Include a description of the premises, inside and out. Tell how long it took for each step of ordering and receiving your meal. Describe the service and food thoroughly. You are interested in both the good and bad aspects of the establishments decor, service, and food. For the second section (violations of policy), use some common sense: if all the servers but one have their hair covered, you may assume that policy requires hair to be covered; a dirty window or restroom obviously violates policy. The last section (recommendations for improvement) involves professional judgment. What management actions will improve the restaurant?

Related Discussions:- mystery shopper

Water in digestion process, Water makes up about 66 percent of the human bo...

Water makes up about 66 percent of the human body and hence is vital for the body. • Water helps to remove the dangerous toxins that our body takes in from the air, the food and

Legals question, Ask question 1. Two truck drivers for a moving company, wh...

Ask question 1. Two truck drivers for a moving company, while loading a desk, found $1000 that had fallen out of the desk. They knew who the owner was but instead of returning it

HIS206 United States History ll, What were the most revolutionary social an...

What were the most revolutionary social and economic developments of the last quarter of the nineteenth century? How did different groups of americans respond to those changes and

Earthquake, what causes them to be hardly hit on the surface of the earth?

what causes them to be hardly hit on the surface of the earth?

Transaction steps in credit cards, The flow of money and  information betwe...

The flow of money and  information between these parties - forever via  the card relations - is known as the substitution, and it consists of a few steps. TRANSACTION STEPS

Report on security council resolution, Large protests have been taking plac...

Large protests have been taking place in Libygpt (a state in North Africa) against its oppressive authoritarian leader General Weird Al -dress-sense. The protesters want the Genera

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd