mystery shopper, Other Subject

Assignment Help:
Visit any restaurant, possibly your school cafeteria. The workers and fellow customers will assume that you are an ordinary customer, but you are really a secret shopper (spy) for the owner. YOUR TASK After your visit, write a short letter to the owner explaining (a) what you did and what you observed, (b) any possible violations of policy that you observed, and (c) your recommendations for improvement. The first part of your report (what you did and what you observed) will be the longest. Include a description of the premises, inside and out. Tell how long it took for each step of ordering and receiving your meal. Describe the service and food thoroughly. You are interested in both the good and bad aspects of the establishments decor, service, and food. For the second section (violations of policy), use some common sense: if all the servers but one have their hair covered, you may assume that policy requires hair to be covered; a dirty window or restroom obviously violates policy. The last section (recommendations for improvement) involves professional judgment. What management actions will improve the restaurant?

Related Discussions:- mystery shopper

Essay, i need to write an essay

i need to write an essay

Creative writeing, who was the president from 1940-early1970

who was the president from 1940-early1970

What is evolution, What Is Evolution ? Evolution means the changes t...

What Is Evolution ? Evolution means the changes that occur in a population over time. In this definition, a "population" means a group of the same species that share a speci

Value laden, Case Study: Judy a seventeen year old girl was hospitalise...

Case Study: Judy a seventeen year old girl was hospitalised following presenting to the Emergency Department (ED) with acute abdominal pain. Judy has just commenced a job in th

Define chi-square test, Question 1 State the advantages and disadvantages ...

Question 1 State the advantages and disadvantages of quantitative techniques Question 2 List down the guidelines for constructing a frequency distribution Question

Responsible for bacterial motility, 1.  How does true motility differ from ...

1.  How does true motility differ from Brownian movement? 2.  What morphological structure is responsible for bacterial motility? 3.  Why is a wet preparation discarded in di

Car following behavior of driver - traffic congestion, Car Following Behavi...

Car Following Behavior of Driver - Traffic Congestion and Safety on the Road   Understanding car following contributes significantly to an understanding of traffic flow. Car

Environmental responsibilities, Environmental Responsibilities: Environmen...

Environmental Responsibilities: Environment cares for us. It gives us beauty (grass), oxygen (trees), protects us from Sun's powerful UV rays (ozone layer) and several more things

Tax, norms related to set off and carry forward of losses

norms related to set off and carry forward of losses

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd