Major help Needed STAT, Operation Management

Assignment Help:
Doc On Call (Q12 – Q14)

A company has started a phone service that uses overseas doctors to provide emergency medical consultations. The responding doctors are based in a country with low wages but with a highly skilled pool of physicians. Responding to each call takes on average 15 minutes. At any given moment in time, there are 4 doctors overseas on duty. Calls arrive every 5 minutes on average and standard deviation of the inter-arrival time is 5 minutes. The company receives $50 from the patient’s insurance company for each consultation. If one of the 4 overseas doctors is available, the firm pays $20 to the doctor and makes $30 in profit. If no doctor is available overseas, the call is rerouted to the U.S. where a local physician answers the question. A local physician is always available to take a call. In this case, the firm pays the $50 to the local physician, so there’s no profit for the company.



Q12. What is the percentage of calls being answered by a physician in the US? (Write the percentage, that is, if your answer is 53.22%, input 53.22 as the answer.)

Related Discussions:- Major help Needed STAT

Design a operations management system, The purpose of operations management...

The purpose of operations management is to make the best use of productive resources. It entails the design and control of all the systems for the productive use of various raw mat

Explain what is the average number of customers in the bank, From 11:00 AM ...

From 11:00 AM to 12:00 Noon, 30 people arrive at a bank on average. When they enter they get in line to wait for a cashier. On average there are 3 customers in line waiting. On ave

What are the major issues that joe thomas has to deal with?, What are the m...

What are the main issues that Joe Thomas has to deal with?

Describe concurrent control, What are: Concurrent Control? Feed forward Con...

What are: Concurrent Control? Feed forward Control? Feedback Control? Give an example of each.

Explain modern sweatshops are a problem, 1) List the four schools of though...

1) List the four schools of thought along with the basic cause of the labour problem and solution to the labour problem for each. 2) Explore the online exhibit about the 1911 Tr

Explain co-worker whose job performance is superior, Spencer just learned t...

Spencer just learned that his salary is $10,000 more than a co-worker whose job performance is superior to his. Equity theory would predict that Spencer would do any of the followi

Explain pareto chart based on the information in problem, Could someone sho...

Could someone show me how to do a Pareto chart based on the information in problem of mgmt production management?

Find what is the economic order quantity, The Central Valve Company sells i...

The Central Valve Company sells industrial valves and fluid control devices. One of Central's most popular valves, the Western, has an annual demand of 6,000 units. The price of ea

Explain graphically depict the interaction among its lunch, Big Bobs Burger...

Big Bobs Burger Barn would like to graphically depict the interaction among its lunch- ordering customers and its three employees. Customers come into the restaurant and eat there,

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd