Major help Needed STAT, Operation Management

Assignment Help:
Doc On Call (Q12 – Q14)

A company has started a phone service that uses overseas doctors to provide emergency medical consultations. The responding doctors are based in a country with low wages but with a highly skilled pool of physicians. Responding to each call takes on average 15 minutes. At any given moment in time, there are 4 doctors overseas on duty. Calls arrive every 5 minutes on average and standard deviation of the inter-arrival time is 5 minutes. The company receives $50 from the patient’s insurance company for each consultation. If one of the 4 overseas doctors is available, the firm pays $20 to the doctor and makes $30 in profit. If no doctor is available overseas, the call is rerouted to the U.S. where a local physician answers the question. A local physician is always available to take a call. In this case, the firm pays the $50 to the local physician, so there’s no profit for the company.



Q12. What is the percentage of calls being answered by a physician in the US? (Write the percentage, that is, if your answer is 53.22%, input 53.22 as the answer.)

Related Discussions:- Major help Needed STAT

What is espirit de corps, What is Espirit de Corps? The principle of ma...

What is Espirit de Corps? The principle of management which emphasizes the requirement for teamwork among employees is termed as Espirit de Corps.

Explain how do these policies and practices align, Analyze Apple, Inc.'s le...

Analyze Apple, Inc.'s legal and compliance policies and practices. How do these policies and practices align with Apple, Inc.'s legal compliance standards? If alignment is n

Explain swot analysis of united airlines, Can you help me with the swot ana...

Can you help me with the swot analysis of united airlines?

Explain when acquiring an innovative technology externally, Your company, a...

Your company, a large online high school, is planning to implement a new innovative social networking technology for their students. The technology would allow students to get to k

Strategy and standards approaches to reviewing software, Strategy and Stand...

Strategy and Standards Please respond to the following: •Discuss the factors that should be considered when developing a consistent IM / IT strategy. Explain your rationale. •Analy

Explain type of franchise network, Why is it that small businesses like Col...

Why is it that small businesses like Cold Stone Creamery are at a disadvantage as they pursue non-Web-based international expansion strategies? What other international markets is

Explain selling verses marketing concept, Explain Selling Vs Marketing Conc...

Explain Selling Vs Marketing Concept. Selling Vs Marketing Concept : The concept of selling is a management orientation which assumes that consumers will normally not buy suff

Explain connect network segments that use cat5 utp, What kind of router cou...

What kind of router could connect network segments that use CAT5 UTP with other segments that use fibre optic cable? a. modular router b. translational router c. bridge ro

Selection of operations in an organisation, Selection of Operations in an O...

Selection of Operations in an Organisation In any organisation there will be very many operations which could be studied; this step of the procedure addresses the question - w

Explain human resource management process first step, Explain the first ste...

Explain the first step in the Human Resource Management Process. What is the "De-recruitment", and how might it relate to this first step?

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd