Major help Needed STAT, Operation Management

Assignment Help:
Doc On Call (Q12 – Q14)

A company has started a phone service that uses overseas doctors to provide emergency medical consultations. The responding doctors are based in a country with low wages but with a highly skilled pool of physicians. Responding to each call takes on average 15 minutes. At any given moment in time, there are 4 doctors overseas on duty. Calls arrive every 5 minutes on average and standard deviation of the inter-arrival time is 5 minutes. The company receives $50 from the patient’s insurance company for each consultation. If one of the 4 overseas doctors is available, the firm pays $20 to the doctor and makes $30 in profit. If no doctor is available overseas, the call is rerouted to the U.S. where a local physician answers the question. A local physician is always available to take a call. In this case, the firm pays the $50 to the local physician, so there’s no profit for the company.



Q12. What is the percentage of calls being answered by a physician in the US? (Write the percentage, that is, if your answer is 53.22%, input 53.22 as the answer.)

Related Discussions:- Major help Needed STAT

Explain appropriate levels of control for their inventory, Hatten (2009) st...

Hatten (2009) stated, because inventory is such a significant expense, most businesses look carefully for ways to determine the appropriate levels of control for their inventory. H

I have some charts that i need help to put it in excel, I have soem charts ...

I have soem charts that were done i word how do I gt them to you for someone to put in excel for me

Depict serializability graphs, Draw serializability (precedence) graphs for...

Draw serializability (precedence) graphs for the following schedules and state whether each schedule is (conflict) serializable. For each serializable schedule, determine the equiv

Production volume of bushings as well bearings are the same, 1. A powder me...

1. A powder metal (PM) manufacturing line produces bushing in three steps, compaction, sinter-harden, and rough/O?nish turn, which are accomplished at three single machine stations

Define fast food restaurant averages customers per hour, 1. A hospital emer...

1. A hospital emergency room averages 50 patients per shift. A shift is 8 hours long, and the average patient requires 20 minutes in the exam room. a. How many exam rooms should

Explain the options a manager has to stimulate change, What are the options...

What are the options a manager has to stimulate change? Give an example of each. What is meant by the "Calm Waters metaphor?; the "White Rapids "metaphor? What internal and externa

Compute the average number of customers waiting at lhs, During busy periods...

During busy periods, a new customer walks into LHS every 15 mins. (with a standard deviation of 15 mins). At SHC, a customer walks in every hour (with a standard deviation of 1 hou

Explain don''t all firms use similar approaches, Given the success enjoyed ...

Given the success enjoyed by Southwest, Whole Foods, and Google, why don't all firms use similar approaches to managing their employees?

Explain survival of the fittest, From an evolutionary standpoint, is "survi...

From an evolutionary standpoint, is "survival of the fittest" selfish or selfless?

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd