Major help Needed STAT, Operation Management

Assignment Help:
Doc On Call (Q12 – Q14)

A company has started a phone service that uses overseas doctors to provide emergency medical consultations. The responding doctors are based in a country with low wages but with a highly skilled pool of physicians. Responding to each call takes on average 15 minutes. At any given moment in time, there are 4 doctors overseas on duty. Calls arrive every 5 minutes on average and standard deviation of the inter-arrival time is 5 minutes. The company receives $50 from the patient’s insurance company for each consultation. If one of the 4 overseas doctors is available, the firm pays $20 to the doctor and makes $30 in profit. If no doctor is available overseas, the call is rerouted to the U.S. where a local physician answers the question. A local physician is always available to take a call. In this case, the firm pays the $50 to the local physician, so there’s no profit for the company.



Q12. What is the percentage of calls being answered by a physician in the US? (Write the percentage, that is, if your answer is 53.22%, input 53.22 as the answer.)

Related Discussions:- Major help Needed STAT

Explain the ohio-based company is covered by the nlra, The Ohio-based compa...

The Ohio-based company is covered by the NLRA. The CEO has heard rumblings that the employees may not be satisfied and are looking for representation. The CEO asked you, "If a unio

Research and specific examples of laws into business ethics, Discuss how la...

Discuss how laws tie into business ethics. Support your ideas with research and specific examples of laws discussed in your text. What specifically does the Sarbanes-Oxley Act s

Define internal vs external recruiting, Compare internal vs external recrui...

Compare internal vs external recruiting. When would you want to use each option? what are some advantages and disadvantages of each?

Explain making better business decision, Making Better Business Decision: D...

Making Better Business Decision: Do you provide the quizzes/exams questions for this book?

Explain employees effectively execute the strategy, Select a company that y...

Select a company that you believe uses its employees to achieve a competitive advantage. Discuss how the employees effectively execute the strategy and how the company can sustain

Communication - customer satisfaction and service quality, Communication - ...

Communication - Customer Satisfaction and Service Quality Involves keeping customers informed in language they can understand and listening to them. It may mean the company ha

Explain how does radisson hotels worldwide apply capacity, How does Radisso...

How does Radisson Hotels Worldwide apply Capacity and Scheduling, and quality?

Explain decision making and control processes, 1. From an international cul...

1. From an international cultural perspective, how much of an impact is on the timely decision making and control processes can there be when there is a difference in national and

Deliberate sampling, Deliberate Sampling : Also  known  as purposive o...

Deliberate Sampling : Also  known  as purposive or non probability sampling this  sampling methods involves purposive or deliberate selection of  particular  unit  of the univ

Describe components of work execution, Problem 1: Describe components o...

Problem 1: Describe components of work execution. Description of work execution and components Problem 2: What is understand by MTBF? How this measurement will help

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd