Major help Needed STAT, Operation Management

Assignment Help:
Doc On Call (Q12 – Q14)

A company has started a phone service that uses overseas doctors to provide emergency medical consultations. The responding doctors are based in a country with low wages but with a highly skilled pool of physicians. Responding to each call takes on average 15 minutes. At any given moment in time, there are 4 doctors overseas on duty. Calls arrive every 5 minutes on average and standard deviation of the inter-arrival time is 5 minutes. The company receives $50 from the patient’s insurance company for each consultation. If one of the 4 overseas doctors is available, the firm pays $20 to the doctor and makes $30 in profit. If no doctor is available overseas, the call is rerouted to the U.S. where a local physician answers the question. A local physician is always available to take a call. In this case, the firm pays the $50 to the local physician, so there’s no profit for the company.



Q12. What is the percentage of calls being answered by a physician in the US? (Write the percentage, that is, if your answer is 53.22%, input 53.22 as the answer.)

Related Discussions:- Major help Needed STAT

Production efficiencies and reducing unit costs, A manufacturer concerned m...

A manufacturer concerned mainly with production efficiencies and reducing unit costs is known as Production oriented.

Define how each it project supports bill''s umuc pizza, Explain how each IT...

Explain how each IT project listed above specifically improves and/or supports Bill's UMUC Pizza business

Objectives of operation process chart, Objectives of Operation Process char...

Objectives of Operation Process chart 1. It helps to decide whether a further and more detailed record is needed. 2. It is used in the design stages to assist the layout of th

Explain in a state where contributory negligence applies, In a state where ...

In a state where contributory negligence applies, a motorist that is about 10% responsible for a collision with another motorist, who sues the other motorist for negligence, will l

Explain should itt have to honor the policy that layoffs, Review the "You B...

Review the "You Be the Judge" case in chapter 9 entitled Demasse v. ITT Corporation. Answer the following questions about this case: Did the emplyee handbook create a contractual

Explain biggest barriers to widescale adoption of m-commerce, What do you t...

What do you think are the biggest barriers to wide-scale adoption of m-commerce by consumers? Who do you think is working on solutions to these problems and what might the solution

Explain what can they do to prevent cost overruns, Why do you think it's di...

Why do you think it's difficult to understand some of the basic cost terms in this chapter? Why aren't many technical people interested in cost-related subjects? What could be done

Explain customers preferred bidders list for future contract, A customer is...

A customer is unhappy with the performance thus far on a project. The customer states that, unless scope changes are made at the contractors expense, the contractor would be remove

Service operations managers - left in the dust, Ques: On what basis do you ...

Ques: On what basis do you think Schmenner (1986) suggests that service managers who see themselves as unique may be 'left in the dust'? Ans: Schmenner (1986) suggests that if s

Explain work study, Explain work study. Definition of Work Study: it,...

Explain work study. Definition of Work Study: it, as defined by British Standard Institution, is a generic form for those techniques mainly 'Method Study' and 'Work Measureme

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd