Major help Needed STAT, Operation Management

Assignment Help:
Doc On Call (Q12 – Q14)

A company has started a phone service that uses overseas doctors to provide emergency medical consultations. The responding doctors are based in a country with low wages but with a highly skilled pool of physicians. Responding to each call takes on average 15 minutes. At any given moment in time, there are 4 doctors overseas on duty. Calls arrive every 5 minutes on average and standard deviation of the inter-arrival time is 5 minutes. The company receives $50 from the patient’s insurance company for each consultation. If one of the 4 overseas doctors is available, the firm pays $20 to the doctor and makes $30 in profit. If no doctor is available overseas, the call is rerouted to the U.S. where a local physician answers the question. A local physician is always available to take a call. In this case, the firm pays the $50 to the local physician, so there’s no profit for the company.



Q12. What is the percentage of calls being answered by a physician in the US? (Write the percentage, that is, if your answer is 53.22%, input 53.22 as the answer.)

Related Discussions:- Major help Needed STAT

Explain sales manager and credit manager learn to appreciate, 1. Can you de...

1. Can you devise strategies for the two viewpoints in a firm to live together harmoniously? 2. How can both the sales manager and credit manager learn to appreciate each other'

What is lowest possible cost, Doing something at the lowest possible cost i...

Doing something at the lowest possible cost is called: ________________. Effectiveness Efficiency Productivity Evaluation Application

Compute the total relevant cost associated with the eoq, The local technolo...

The local technology store WiredIn hired you to manage their inventory, which consists of 2 products configurations, type L and type J. Below are the data for the products. The hol

Explain choosing a new piece of equipment, The following table shows the cr...

The following table shows the critical factors in a company's decision on choosing a new piece of equipment. Calculate the breakeven volume and utilization for each option and then

Explain computer and software result in increased profits, The chief inform...

The chief information officer recommends that a new computer and software be purchased and installed at a cost of $100,000. This investment will decrease manpower costs by $4 per c

Define how you would decide the number of seats, During busy periods, a new...

During busy periods, a new customer walks into LHS every 15 mins. (with a standard deviation of 15 mins). At SHC, a customer walks in every hour (with a standard deviation of 1 hou

Create a perceptual map for a particular product, Which of the following da...

Which of the following data are collected from consumers to develop a perceptual map for a particular product? A listing of all prospective brands and products Managerial jud

Which selection criteria do you think would be most valuable, Which selecti...

Which selection criteria (personal interview, employment test, assessment center) do you think would be most valuable for predicting effective job performance for a college profess

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd