Major help Needed STAT, Operation Management

Assignment Help:
Doc On Call (Q12 – Q14)

A company has started a phone service that uses overseas doctors to provide emergency medical consultations. The responding doctors are based in a country with low wages but with a highly skilled pool of physicians. Responding to each call takes on average 15 minutes. At any given moment in time, there are 4 doctors overseas on duty. Calls arrive every 5 minutes on average and standard deviation of the inter-arrival time is 5 minutes. The company receives $50 from the patient’s insurance company for each consultation. If one of the 4 overseas doctors is available, the firm pays $20 to the doctor and makes $30 in profit. If no doctor is available overseas, the call is rerouted to the U.S. where a local physician answers the question. A local physician is always available to take a call. In this case, the firm pays the $50 to the local physician, so there’s no profit for the company.



Q12. What is the percentage of calls being answered by a physician in the US? (Write the percentage, that is, if your answer is 53.22%, input 53.22 as the answer.)

Related Discussions:- Major help Needed STAT

Explain rapid pace of technological change, You must ponder on an organizat...

You must ponder on an organizations responsibility to its workers whose skills have become obsolete. Considering the rapid pace of technological change, workers jobs will (and must

What additional steps must the quality assurance team take, A quality analy...

A quality analyst wants to construct a sample mean chart for controlling a packaging process. He knows from past experience that the process standard deviation is two ounces. Each

The graph that depicts the utility value versus monetary, The graph that pl...

The graph that plots the utility value versus monetary value is called a

Explain human resource management contribution, How can human resource mana...

How can human resource management contribute to a company's success?

Capacity planning, why is capacity planning important in operations managem...

why is capacity planning important in operations management

Needs for cuba to develop a free and independent trade union, Give your ass...

Give your assessment of the requirements for Cuba to develop a free and independent trade union. Determine if it is essential for a free society.

Explain the different delivery styles that speakers , Explain the different...

Explain the different delivery styles that speakers can select for their presentation.

Define what ethical implications does organizational reality, You must pond...

You must ponder on an organizations responsibility to its workers whose skills have become obsolete. Considering the rapid pace of technological change, workers jobs will (and must

Case -2 solve, after working for 30 years, ramjee somjee dutt opted for vrs...

after working for 30 years, ramjee somjee dutt opted for vrs and started a courier company and did very well in the first four years................plz solve

Determining operations strategy - traditional approaches, Determining Opera...

Determining Operations Strategy - Traditional and Emerging Approaches Three known and acknowledged procedures are presented here: the Hill, Platts and Gregory, and the Slack

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd