Major help Needed STAT, Operation Management

Assignment Help:
Doc On Call (Q12 – Q14)

A company has started a phone service that uses overseas doctors to provide emergency medical consultations. The responding doctors are based in a country with low wages but with a highly skilled pool of physicians. Responding to each call takes on average 15 minutes. At any given moment in time, there are 4 doctors overseas on duty. Calls arrive every 5 minutes on average and standard deviation of the inter-arrival time is 5 minutes. The company receives $50 from the patient’s insurance company for each consultation. If one of the 4 overseas doctors is available, the firm pays $20 to the doctor and makes $30 in profit. If no doctor is available overseas, the call is rerouted to the U.S. where a local physician answers the question. A local physician is always available to take a call. In this case, the firm pays the $50 to the local physician, so there’s no profit for the company.



Q12. What is the percentage of calls being answered by a physician in the US? (Write the percentage, that is, if your answer is 53.22%, input 53.22 as the answer.)

Related Discussions:- Major help Needed STAT

Explain what are the impacts of culture on motivation, What are the impacts...

What are the impacts of culture on motivation? Are all cultures motivated by the same thing? Is there a slant in the research? Is there a theory you believe would work across cultu

Depict serializability graphs, Draw serializability (precedence) graphs for...

Draw serializability (precedence) graphs for the following schedules and state whether each schedule is (conflict) serializable. For each serializable schedule, determine the equiv

Describe the problems of homelessness, Explain the problems of homelessness...

Explain the problems of homelessness based upon the developmental, situational, and human needs perspectives, what make a person become homeless, when they are well educated and no

Explain new technology-styled training, Taking the topic you discussed in t...

Taking the topic you discussed in the other thread to start, explain how you would morph the traditional training you described, taking into account a technology-based training. De

I need excel backup to understand a problem, Need Excel backup to understan...

Need Excel backup to understand how to answer this question. Bob White leaned back and wiped his forehead with his hand. He was the president of the home oven division of Winkley &

Explain identifying opportunities, Identifying Opportunities Select a co...

Identifying Opportunities Select a company described in the Wall Street Journal, Fortune, Forbes, or another reputable business application. Visit the company%u2019s Web site to

Poor industrial relations vs.a conditions for good ir, Explain causes of Po...

Explain causes of Poor Industrial Relations vs.a conditions for good IR. Insufficient fixation of wages and wage structure - There is a requirement for payment of fair wag

Determine the order winning criteria for organisation, 1. What are the orde...

1. What are the order winning criteria for this organisation? Where does the company sit in Schmenner's Service-Process matrix and can you detect the adoption of the principles und

How do the stop process enter into the planning process, How does the stop ...

How does the stop process enter into the planning process?

Explain perform an analysis of the social, Perform an analysis of the socia...

Perform an analysis of the social / demographic, technological, economic, environmental / geographic, and political/legal / governmental segments to understand the general environm

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd