Major help Needed STAT, Operation Management

Assignment Help:
Doc On Call (Q12 – Q14)

A company has started a phone service that uses overseas doctors to provide emergency medical consultations. The responding doctors are based in a country with low wages but with a highly skilled pool of physicians. Responding to each call takes on average 15 minutes. At any given moment in time, there are 4 doctors overseas on duty. Calls arrive every 5 minutes on average and standard deviation of the inter-arrival time is 5 minutes. The company receives $50 from the patient’s insurance company for each consultation. If one of the 4 overseas doctors is available, the firm pays $20 to the doctor and makes $30 in profit. If no doctor is available overseas, the call is rerouted to the U.S. where a local physician answers the question. A local physician is always available to take a call. In this case, the firm pays the $50 to the local physician, so there’s no profit for the company.



Q12. What is the percentage of calls being answered by a physician in the US? (Write the percentage, that is, if your answer is 53.22%, input 53.22 as the answer.)

Related Discussions:- Major help Needed STAT

Explain requirements to offer someone a top manager position, Which are you...

Which are your top 10 requirements to offer someone a top manager position?

Explain how would you measure customer profitability, How would you measure...

How would you measure customer profitability? What approach would you use in maximizing customer lifetime value? Explain

Explain the most competent and respected individuals dictate, Norms are the...

Norms are the unwritten rules that specify appropriate and expected behaviour in teams. Which of the following statements is most true about norms in a team? a. It is best to not i

Explain why has walmart tended to improve performance, Why has Walmart tend...

Why has Walmart tended to improve performance while other retail outlets have been suffering financially?

Explain two different forecasting techniques, Two different forecasting tec...

Two different forecasting techniques (F1 and F2) were used to forecast demand for cases of bottled water. Actual demand and the two sets of forecasts are as follows: PREDICTED DEMA

Describe a competitive market entry strategy, Assignment 5: International M...

Assignment 5: International Marketing Plan Imagine that you are a senior manager for one of the following companies: • Apple • Burger King • Nike • General Mills

Description of the setting as well as participants, Being a minority (Afro-...

Being a minority (Afro-American) in a class non-minority spending three months in this class I need to describe the following: Prepare a report of your discoveries by answering the

Explain the different delivery styles that speakers , Explain the different...

Explain the different delivery styles that speakers can select for their presentation.

Draw the five performance objectives to show actual service, Chart the five...

Chart the five performance objectives to show the differing expectations of club members and casual flyers and compare these with the actual service delivered.

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd