Major help Needed STAT, Operation Management

Assignment Help:
Doc On Call (Q12 – Q14)

A company has started a phone service that uses overseas doctors to provide emergency medical consultations. The responding doctors are based in a country with low wages but with a highly skilled pool of physicians. Responding to each call takes on average 15 minutes. At any given moment in time, there are 4 doctors overseas on duty. Calls arrive every 5 minutes on average and standard deviation of the inter-arrival time is 5 minutes. The company receives $50 from the patient’s insurance company for each consultation. If one of the 4 overseas doctors is available, the firm pays $20 to the doctor and makes $30 in profit. If no doctor is available overseas, the call is rerouted to the U.S. where a local physician answers the question. A local physician is always available to take a call. In this case, the firm pays the $50 to the local physician, so there’s no profit for the company.



Q12. What is the percentage of calls being answered by a physician in the US? (Write the percentage, that is, if your answer is 53.22%, input 53.22 as the answer.)

Related Discussions:- Major help Needed STAT

Explain inadequate parking, The Manchester United Soccer Tournament project...

The Manchester United Soccer Tournament project team (refer to the Manchester United Soccer club case study in chapter 4 of the text) has identified the following potential risks t

Define the important feature of collective bargaining, Define the important...

Define the important feature of collective bargaining. The important feature of collective bargaining is give and take.

Product or service design and process selection, Product or Service Design ...

Product or Service Design and Process Selection  Can the products/services be designed to satisfy the needs of both the market and the producers/providers? For example, it may

The abc system, The ABC system is a method of  Managing inventory.

The ABC system is a method of  Managing inventory.

Explain dogs learn to salivate at the ringing of a bell, which of the follo...

which of the following statement is correct concern condition/1.operant condition was polarize by ivanpavlov/2.classical condition is extension of operant condition/3.in operant co

Explain production standards place managements, State how production standa...

State how production standards place managements and unions at odds against each other. Why do some unions prefer the right to strike in this matter while others prefer arbitration

Explain offensive strategies for blockbuster, Will new competition for Redo...

Will new competition for Redox and digital content providers force blockbuster to alter its strategy? If yes, what are the offensive strategies for blockbuster? If not, what are th

Benefits of indicators for quality improvement, Question 1: Describe th...

Question 1: Describe the goals and programs of strategic plan. Definition of goals and importance of goals Action plans Characteristics and execution of action plan

Explain fixed order interval system, How much gravy should be ordered using...

How much gravy should be ordered using a fixed order interval system? Order is being placed on Thursday and the fiscal week begins on Thursday and ends on Wednesday. Service level

Define helping the organization achieve its strategic intent, HR planning s...

HR planning should be focused on helping the organization achieve its strategic intent, which derives from its vision. These strategies need to both service the short-term, operat

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd