Major help Needed STAT, Operation Management

Assignment Help:
Doc On Call (Q12 – Q14)

A company has started a phone service that uses overseas doctors to provide emergency medical consultations. The responding doctors are based in a country with low wages but with a highly skilled pool of physicians. Responding to each call takes on average 15 minutes. At any given moment in time, there are 4 doctors overseas on duty. Calls arrive every 5 minutes on average and standard deviation of the inter-arrival time is 5 minutes. The company receives $50 from the patient’s insurance company for each consultation. If one of the 4 overseas doctors is available, the firm pays $20 to the doctor and makes $30 in profit. If no doctor is available overseas, the call is rerouted to the U.S. where a local physician answers the question. A local physician is always available to take a call. In this case, the firm pays the $50 to the local physician, so there’s no profit for the company.



Q12. What is the percentage of calls being answered by a physician in the US? (Write the percentage, that is, if your answer is 53.22%, input 53.22 as the answer.)

Related Discussions:- Major help Needed STAT

Global operations management, what are the key issues to be considered when...

what are the key issues to be considered when managing global management operations

How to do selection of a database management system, Identify and describe ...

Identify and describe three criteria that should be used to evaluate the selection of a database management system. Describe how an organization should use each criterion to evalua

Explain the local publix grocery has five regular lanes, The local Publix G...

The local Publix Grocery has five regular lanes and one express lane (12 items or less only). Based on a sampling study, it takes 11 minutes on the average for a customer to go thr

Current trends in operation management, What is the relationship between ma...

What is the relationship between mass customisation and rapid product development

Stepping stone methods, Stepping Stone Methods : This is a procedure  ...

Stepping Stone Methods : This is a procedure  of determining the optimal if any for improving  each  of the non basic  variables  in terms of the objective function. To determ

Explain management often fail to realize the value of hr, Why does senior m...

Why does senior management often fail to realize the value of human assets versus other organizational assets?

Find intermediate calculations to 3 decimal places, travel on Mountain Airl...

travel on Mountain Airlines for the past 18 weeks was: Week Passengers Week Passengers 1 402 10 440 2 410 11 446 3 420 12 451 4 415 13 455 5 412 14 462 6 414 15 466 7 424 16 474 8

Product layout - disconnected flow, Product Layout - Disconnected Flow ...

Product Layout - Disconnected Flow any products or components (eg toys, shoes, many electronic components) are required in volumes which do not justify continuous operation,

Define factors that need to be considered in media selection, There are thr...

There are three factors that need to be considered in media selection and budgeting. These include A) Audience reach, availability of the product, no competition B) Audience

Describe how personal selling can help solve the problem, Explain how perso...

Explain how personal selling can help solve the problem of information overload.

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd