Major help Needed STAT, Operation Management

Assignment Help:
Doc On Call (Q12 – Q14)

A company has started a phone service that uses overseas doctors to provide emergency medical consultations. The responding doctors are based in a country with low wages but with a highly skilled pool of physicians. Responding to each call takes on average 15 minutes. At any given moment in time, there are 4 doctors overseas on duty. Calls arrive every 5 minutes on average and standard deviation of the inter-arrival time is 5 minutes. The company receives $50 from the patient’s insurance company for each consultation. If one of the 4 overseas doctors is available, the firm pays $20 to the doctor and makes $30 in profit. If no doctor is available overseas, the call is rerouted to the U.S. where a local physician answers the question. A local physician is always available to take a call. In this case, the firm pays the $50 to the local physician, so there’s no profit for the company.



Q12. What is the percentage of calls being answered by a physician in the US? (Write the percentage, that is, if your answer is 53.22%, input 53.22 as the answer.)

Related Discussions:- Major help Needed STAT

Explain which goal is same to lead to the best performance, if the average ...

if the average worker can produce 15 wedges an hours/which goal is like to lead to the best performance/ which id the correct answer a.10/ b.15 c.15 c.do you best d. 18 e.

Explain the various classifications of stakeholders, An Organization: Its M...

An Organization: Its Mission and Strategic Intent In this assignment, you will decide on a company's strategic intent, its mission, and the role of stakeholders in developing an

Explain worker adjustment and retraining notification act, Outline the prov...

Outline the provisions of the Worker Adjustment and Retraining Notification Act (WARN) of 1988 stating its rules, liabilities, and loopholes. Discuss the reasons why this act was c

Explain great discrepancy in service levels, After graduation, you decide t...

After graduation, you decide to go into a partnership in an office supply store that has existed for a number of years. Walking through through the store and stockrooms, you fin

How to prepare for career advancement, After reviewing the chapter, suggest...

After reviewing the chapter, suggest all possible ways that Scott can prepare herself for career advancement

Supply chain operation, Please diagram a supply chain.  I prefer that you d...

Please diagram a supply chain.  I prefer that you diagram the supply chain of your company.  However, some of you may wish to select another supply chain with which you are familia

Logistics Management, What modification would you suggest in enhancing the ...

What modification would you suggest in enhancing the existing logistics system

Explain modifications to the franchisor''s product offering, Do you think t...

Do you think that franchisors should allow franchisees to make modifications to the franchisor's product offering, explain? Please put in your own words

Explain what is the resulting productivity ratio, The total output from a p...

The total output from a production system in one day is 900 units and the total labour necessary to produce the 900 units is 900 hours. Using the appropriate productivity measure,

Explain level of threshold service of a least-cost system, What is meant by...

What is meant by the level of threshold service of a least-cost system

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd