Major help Needed STAT, Operation Management

Assignment Help:
Doc On Call (Q12 – Q14)

A company has started a phone service that uses overseas doctors to provide emergency medical consultations. The responding doctors are based in a country with low wages but with a highly skilled pool of physicians. Responding to each call takes on average 15 minutes. At any given moment in time, there are 4 doctors overseas on duty. Calls arrive every 5 minutes on average and standard deviation of the inter-arrival time is 5 minutes. The company receives $50 from the patient’s insurance company for each consultation. If one of the 4 overseas doctors is available, the firm pays $20 to the doctor and makes $30 in profit. If no doctor is available overseas, the call is rerouted to the U.S. where a local physician answers the question. A local physician is always available to take a call. In this case, the firm pays the $50 to the local physician, so there’s no profit for the company.



Q12. What is the percentage of calls being answered by a physician in the US? (Write the percentage, that is, if your answer is 53.22%, input 53.22 as the answer.)

Related Discussions:- Major help Needed STAT

Explain system concept of organisation, Explain system concept of organisat...

Explain system concept of organisation. System concept of Organisation: a) System is a group of independent although inter dependent elements (termed as sub-systems) that

Explain striking in order to have a union recognized, Elections under the N...

Elections under the NLRA were intended to replace the need for striking in order to have a union recognized.

Explain when developing your communication strategy, Why should you conside...

Why should you consider the context of your message when developing your communication strategy? Identify four questions you should ask yourself to help you understand the context

Selection criteria for the type of scheduling, Selection Criteria for the T...

Selection Criteria for the Type of Scheduling There are several types of scheduling system selection of a particular system depends on a number of factor. Some of these are des

Explain how to negotiate for more compensation, Describe how to negotiate f...

Describe how to negotiate for more compensation. Explain why one must be assertive to earn what he or she deserves. Relate four things not to do when asking for a raise. How much c

Explain relevance in the departmentclosing decision, Toon Town Toy Company ...

Toon Town Toy Company is considering the elimination of its Packaging Department. Management has received an offer from an outside firm to supply all Toon Town's packaging needs. T

.Operational Plan and Budget, Can you create a Operational Plan and Budget ...

Can you create a Operational Plan and Budget if I provide instruction. Also need budget plan to be placed in excel

Define customer driven analytic to make managerial decisions, 1) What assum...

1) What assumptions are necessary when using customer driven analytics to make managerial decisions? 2) How does the IT strategy of 7/11 influence other aspects of the business

Describe several advantages of linear programming, Discuss several advantag...

Discuss several advantages of linear programming; clearly explain the reasons for your choices.

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd