Major help Needed STAT, Operation Management

Assignment Help:
Doc On Call (Q12 – Q14)

A company has started a phone service that uses overseas doctors to provide emergency medical consultations. The responding doctors are based in a country with low wages but with a highly skilled pool of physicians. Responding to each call takes on average 15 minutes. At any given moment in time, there are 4 doctors overseas on duty. Calls arrive every 5 minutes on average and standard deviation of the inter-arrival time is 5 minutes. The company receives $50 from the patient’s insurance company for each consultation. If one of the 4 overseas doctors is available, the firm pays $20 to the doctor and makes $30 in profit. If no doctor is available overseas, the call is rerouted to the U.S. where a local physician answers the question. A local physician is always available to take a call. In this case, the firm pays the $50 to the local physician, so there’s no profit for the company.



Q12. What is the percentage of calls being answered by a physician in the US? (Write the percentage, that is, if your answer is 53.22%, input 53.22 as the answer.)

Related Discussions:- Major help Needed STAT

Scheduling and sequencing, In what sequence would the jobs be ranked accord...

In what sequence would the jobs be ranked according to the following decision rules: (a) FCFS (b) EDD, (c) SPT, and (d) LPT? All dates are specified as manufacturing planning calen

Explain the system utilization rate and the probability, Sid Das Brick Dist...

Sid Das Brick Distributors currently employs 1 worker whose job is to load bricks on outgoing company trucks. An average of 24 trucks per day, or 3 per hour, arrive at the loading

Describe the preliminary data collection methods, Q1. Explain the prelimina...

Q1. Explain the preliminary data collection methods Q2. Complete the Kerzner Office Equipment case study at the end of Chapter 11 in Project Management: The Managerial Process.

Why university refused to pay the card charges on the ground, Type your The...

Type your The University of North is the major state university. The University was preparing for its upcoming re-accreditation, so the University board set aside extra funds to ma

Explain extensive evaluation of personal records revealed, President of Was...

President of Washington Enterprise and controlled 16 plants throughout the South. Extensive evaluation of personal records revealed the name Sid Smith, assistant plant manager in A

Needs for cuba to develop a free and independent trade union, Give your ass...

Give your assessment of the requirements for Cuba to develop a free and independent trade union. Determine if it is essential for a free society.

Define how you might take production line approach, Q1: Explain how you mig...

Q1: Explain how you might take production line approach (transferring the concepts and methodologies of operations management) to a service organization such as a branch bank. Q

Explain in detail a matrix structure for an organization, Describe in detai...

Describe in detail a matrix structure for an organization. What types of competencies and technologies would be best suited for this kind of structure? Why?

Describe alleged willful and serious violations, Industrial laundry's failu...

Industrial laundry's failure to protect workers against fall hazards has prompted $70,200 in proposed fines from the U.S. Labor Department's Occupational Safety and Health Administ

Principles and Practices of Management, How will you influence people to st...

How will you influence people to strive willingly for group objectives in your organization (target based industry)? Apply your interpersonal influence through communication proces

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd