Major help Needed STAT, Operation Management

Assignment Help:
Doc On Call (Q12 – Q14)

A company has started a phone service that uses overseas doctors to provide emergency medical consultations. The responding doctors are based in a country with low wages but with a highly skilled pool of physicians. Responding to each call takes on average 15 minutes. At any given moment in time, there are 4 doctors overseas on duty. Calls arrive every 5 minutes on average and standard deviation of the inter-arrival time is 5 minutes. The company receives $50 from the patient’s insurance company for each consultation. If one of the 4 overseas doctors is available, the firm pays $20 to the doctor and makes $30 in profit. If no doctor is available overseas, the call is rerouted to the U.S. where a local physician answers the question. A local physician is always available to take a call. In this case, the firm pays the $50 to the local physician, so there’s no profit for the company.



Q12. What is the percentage of calls being answered by a physician in the US? (Write the percentage, that is, if your answer is 53.22%, input 53.22 as the answer.)

Related Discussions:- Major help Needed STAT

Explain nlra rules regarding union, How does the law regarding union recogn...

How does the law regarding union recognition for public employees in the state of Florida compare with the NLRA rules regarding union recognition for private-sector employees?

Explain what effective leadership means, Describe what effective leadership...

Describe what effective leadership means to you. Who determines a leader's effectiveness? Provide details and examples to support your thoughts.

Explain what is the time between orders, Hottenstein, Griffith, and Hult, a...

Hottenstein, Griffith, and Hult, attorneys at law, do a great deal of printing. The firm uses a single type of printer with annual demand for print cartridges of 480 per year. The

Layout, disconnected or functional layout

disconnected or functional layout

Factors for selection of processes, Factors for Selection of Processes ...

Factors for Selection of Processes The following factors should be considered for selection of processes: Quantity to be produced: Some processes are very expen

Define sociotechnical systems theory, Discuss sociotechnical systems theory...

Discuss sociotechnical systems theory and contrast it with the open systems theories of organization development?

Why managing princibles still used today, Is Henri Fayol guide of the manag...

Is Henri Fayol guide of the managing princibles still used today or they outdated

Explain filbert or sword types shapes of what tool, Round, flat, filbert or...

Round, flat, filbert or sword types/shapes of what tool

Credibility - customer satisfaction and service quality, Credibility - Cust...

Credibility - Customer Satisfaction and Service Quality Involves trustworthiness, believability and honesty. It involves having the customer's best interests at heart. Contrib

Explain the stage in the product life cycle labeled a, The stage in the pro...

The stage in the product life cycle labeled A in the below figure is called introduction. maturity. growth. diversification. decline.

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd