Major help Needed STAT, Operation Management

Assignment Help:
Doc On Call (Q12 – Q14)

A company has started a phone service that uses overseas doctors to provide emergency medical consultations. The responding doctors are based in a country with low wages but with a highly skilled pool of physicians. Responding to each call takes on average 15 minutes. At any given moment in time, there are 4 doctors overseas on duty. Calls arrive every 5 minutes on average and standard deviation of the inter-arrival time is 5 minutes. The company receives $50 from the patient’s insurance company for each consultation. If one of the 4 overseas doctors is available, the firm pays $20 to the doctor and makes $30 in profit. If no doctor is available overseas, the call is rerouted to the U.S. where a local physician answers the question. A local physician is always available to take a call. In this case, the firm pays the $50 to the local physician, so there’s no profit for the company.



Q12. What is the percentage of calls being answered by a physician in the US? (Write the percentage, that is, if your answer is 53.22%, input 53.22 as the answer.)

Related Discussions:- Major help Needed STAT

Line balancing, What do you understand by “line balancing”?

What do you understand by “line balancing”?

Explain the benefits of using erds in database design, What are the benefit...

What are the benefits of using ERDs in database design, implementation, and documentation? How does a design tool like a Microsoft Visio diagram help the organization create and do

Explain competitive advantage only exist for a short time, With the realiti...

With the realities of today's technological innovation and the realities of the current economy, competitive advantage only exist for a short time and are quickly outdated. Agree o

Define what are the advantages of financing via the internet, In the What w...

In the What would you do section of your text in section 9, Pam Marrone of AgraQuest, Inc. tapped into Internet sources when she needed additional financing. Be specific and suppor

Explain standard rules of overtime pay, What are the standard rules of over...

What are the standard rules of overtime pay? Provide examples of why it is not always simple to administer. Address issues such as double pay, pyramiding, compulsory overtime, and

Explain evaluation or rewards systems a source of conflict, How are differe...

How are different evaluation or rewards systems a source of conflict?

Illustrate the strategic positioning tools, Illustrate the strategic positi...

Illustrate the strategic positioning tools? Strategic positioning tools according to Reck and Long: • Passive (as clerical and transaction based) purchasing functions only o

Explain lean approach to supply chain management, Does a Vendor Managed Inv...

Does a Vendor Managed Inventory system support a "lean" approach to supply chain management? Explain

Explain guidelines on discrimination national origin, 2. Inez Garcia was bo...

2. Inez Garcia was born in Portland, Oregon. Her mother is from Italy and Jewish. Her father is Mexican. Under the Guidelines on Discrimination Because of Religion or National Orig

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd