Major help Needed STAT, Operation Management

Assignment Help:
Doc On Call (Q12 – Q14)

A company has started a phone service that uses overseas doctors to provide emergency medical consultations. The responding doctors are based in a country with low wages but with a highly skilled pool of physicians. Responding to each call takes on average 15 minutes. At any given moment in time, there are 4 doctors overseas on duty. Calls arrive every 5 minutes on average and standard deviation of the inter-arrival time is 5 minutes. The company receives $50 from the patient’s insurance company for each consultation. If one of the 4 overseas doctors is available, the firm pays $20 to the doctor and makes $30 in profit. If no doctor is available overseas, the call is rerouted to the U.S. where a local physician answers the question. A local physician is always available to take a call. In this case, the firm pays the $50 to the local physician, so there’s no profit for the company.



Q12. What is the percentage of calls being answered by a physician in the US? (Write the percentage, that is, if your answer is 53.22%, input 53.22 as the answer.)

Related Discussions:- Major help Needed STAT

Explain cost impact on the hotel''s external customers, The case describes ...

The case describes how quality, speed, dependability, flexibility and cost impact on the hotel's external customers. Explain how each of these performance objectives might have int

Explain what is synergy, You have two job offers, one from a dominant-busin...

You have two job offers, one from a dominant-business firm and one from an unrelated diversified firm (suppose the beginning salaries are virtually identical). Which offer would

Explain general strategies in the business buying decision, Describe the ei...

Describe the eight general strategies in the business buying decision process

Describe swot analysis for long-term strategic planning, Prepare a SWOT ana...

Prepare a SWOT analysis for long-term strategic planning at Sigma Marketing

Explain what factors make up strategic process, Discuss the following quest...

Discuss the following questions in relation to strategic management: • What factors make up this process? • How important is it to change, and what criteria determine the cha

Explain optimum service level is what percent, In a single period model if ...

In a single period model if shortage cost is four times excess cost then the optimum service level is what percent?

Describe the objectives of trade unions, Describe the objectives of trade u...

Describe the objectives of trade unions. The Objectives of trade unions are: (i) To take labour out of the competitive procedure because when a number of workers freely comp

Job shop organisation - operations function, Job Shop Organisation - Operat...

Job Shop Organisation - Operations Function Job shop systems generate special products or services to customer specification, with little likelihood that any particular produc

Explain what is your total cost for balls each year, You buy tow hitch ball...

You buy tow hitch balls in large lots for the tow tractors you manufacture. You estimate that it costs you approximately 20% of cost to store a ball for a year. Ordering cost is

Explain early european explorations of the americas, Need information on th...

Need information on this; did not receive my textbook as of yet European Explorations Debate the pros and cons of the early European explorations of the Americas. Should thes

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd