Major help Needed STAT, Operation Management

Assignment Help:
Doc On Call (Q12 – Q14)

A company has started a phone service that uses overseas doctors to provide emergency medical consultations. The responding doctors are based in a country with low wages but with a highly skilled pool of physicians. Responding to each call takes on average 15 minutes. At any given moment in time, there are 4 doctors overseas on duty. Calls arrive every 5 minutes on average and standard deviation of the inter-arrival time is 5 minutes. The company receives $50 from the patient’s insurance company for each consultation. If one of the 4 overseas doctors is available, the firm pays $20 to the doctor and makes $30 in profit. If no doctor is available overseas, the call is rerouted to the U.S. where a local physician answers the question. A local physician is always available to take a call. In this case, the firm pays the $50 to the local physician, so there’s no profit for the company.



Q12. What is the percentage of calls being answered by a physician in the US? (Write the percentage, that is, if your answer is 53.22%, input 53.22 as the answer.)

Related Discussions:- Major help Needed STAT

Explain exceed the amount invested in auto loans, A bank is attempting to d...

A bank is attempting to determine where its assets should be invested during the current year. At present, $500,000 is available for investment in bonds, home loans, auto loans, an

Opportunity costs of cells - transportation problem, Having determined all ...

Having determined all ui and vj values calculate for each unoccupied cell ij = ui + vj - cij. The ij represent the opportunity costs of various cells. After obtaining the opportuni

Describe opportunities to improve the system, Define the product you will b...

Define the product you will be offering at College Pretzel Company (CPC) in detail. Create any necessary documentation such as an engineering drawing or a bill of material for the

Explain meaning of disparate impact and disparate treatment, Your answers f...

Your answers for your two questions should total at least 200 words 1. How can employers guard against pay inequities in the workforce? 2. Explain the meaning of disparate i

Describe concept of the internal customer, Discuss the concept of the inter...

Discuss the concept of the internal customer. Who are purchasing's internal customers?

How to evaluate targets for acquistion, What do you think are the criteria ...

What do you think are the criteria a firm should use to evaluate targets for acquistion and how should a company plan and undertake its merger acquistion strategic initiatives?

Management of change projects, Choose an Operations Management problem rela...

Choose an Operations Management problem relating to an organisation with which you are familiar and undertake a critical review. This should include (indicative marks provided):

Explain what is the hourly production rate, An assembly line currently has ...

An assembly line currently has five workstations and the time required for each is shown below. 1: 48 seconds, 2: 38 seconds, 3: 44 seconds, 4: 56 seconds, 5: 42 seconds what is th

Ambience of the physical surroundings - facility layout, Ambience of the Ph...

Ambience of the Physical Surroundings - Facility Layout Décor, noise levels, music, temperature and lighting may affect the customers' judgement of the service, how long they

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd