Major help Needed STAT, Operation Management

Assignment Help:
Doc On Call (Q12 – Q14)

A company has started a phone service that uses overseas doctors to provide emergency medical consultations. The responding doctors are based in a country with low wages but with a highly skilled pool of physicians. Responding to each call takes on average 15 minutes. At any given moment in time, there are 4 doctors overseas on duty. Calls arrive every 5 minutes on average and standard deviation of the inter-arrival time is 5 minutes. The company receives $50 from the patient’s insurance company for each consultation. If one of the 4 overseas doctors is available, the firm pays $20 to the doctor and makes $30 in profit. If no doctor is available overseas, the call is rerouted to the U.S. where a local physician answers the question. A local physician is always available to take a call. In this case, the firm pays the $50 to the local physician, so there’s no profit for the company.



Q12. What is the percentage of calls being answered by a physician in the US? (Write the percentage, that is, if your answer is 53.22%, input 53.22 as the answer.)

Related Discussions:- Major help Needed STAT

Explain major reasons why companies adopt total quality, Discuss the three ...

Discuss the three major reasons why companies adopt total quality. Also, discuss the initial key steps are involved in the adoption process.

Logistics Management, What modification would you suggest in enhancing the ...

What modification would you suggest in enhancing the existing logistics system

Manufacturing process design of steel beams, What are the factors influenci...

What are the factors influencing the process design? and which particular process is used ?

Explain what is the utilization rate of this service system, "Fast Eddie" F...

"Fast Eddie" Flournoy manages the service equipment division of Delta Airline's Atlanta terminal. He keeps a service crew on call to repair tow tractors that break down. Tractors b

Explain matching supply with demand, From "Matching Supply with Demand" Cac...

From "Matching Supply with Demand" Cachon/Terwiesch (Inventory Cost) A manufacturing company producing medical devices reported $60,000,000 in sales over the last year. At the e

Explain must prepare a budget for a change initiative, Change plans must co...

Change plans must consider the use of a companys resources to maximize potential and ensure success. Financial resources are a definite consideration for any plan or objective. I

Explain strategic analysis, Strategic analysis is an important first step i...

Strategic analysis is an important first step in setting strategic direction

Road Transport, After working for 30 years, Ramjee Somjee Dutt opted for VR...

After working for 30 years, Ramjee Somjee Dutt opted for VRS and started a courier company and did very well in the first four years. He was now looking for expansion of his busine

Explain quality circle and high involvement applications, Compare and contr...

Compare and contrast the Quality Circle and High Involvement applications of employee involvement

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd