Major help Needed STAT, Operation Management

Assignment Help:
Doc On Call (Q12 – Q14)

A company has started a phone service that uses overseas doctors to provide emergency medical consultations. The responding doctors are based in a country with low wages but with a highly skilled pool of physicians. Responding to each call takes on average 15 minutes. At any given moment in time, there are 4 doctors overseas on duty. Calls arrive every 5 minutes on average and standard deviation of the inter-arrival time is 5 minutes. The company receives $50 from the patient’s insurance company for each consultation. If one of the 4 overseas doctors is available, the firm pays $20 to the doctor and makes $30 in profit. If no doctor is available overseas, the call is rerouted to the U.S. where a local physician answers the question. A local physician is always available to take a call. In this case, the firm pays the $50 to the local physician, so there’s no profit for the company.



Q12. What is the percentage of calls being answered by a physician in the US? (Write the percentage, that is, if your answer is 53.22%, input 53.22 as the answer.)

Related Discussions:- Major help Needed STAT

Operational layout , Put Simply, operational layout is about deciding where...

Put Simply, operational layout is about deciding where to put all the facilities, machines, equipment and the staff with in the operation. For an organization of you choice discuss

Explain the four colour problem, The Four Colour Problem. Is it true that t...

The Four Colour Problem. Is it true that the countries on any given map can be coloured with four or fewer colours in such a way that adjacent countries are coloured differently?

Explain how does a leader differ from a manager, How does a leader differ f...

How does a leader differ from a manager and when would it be more advantageous to be a manager rather than a leader?

Explain bottom-up and top-down estimating approaches, What are the differen...

What are the differences between bottom-up and top-down estimating approaches? Determine advantages and disadvantages for using each approach. Under what conditions would you prefe

Describe the concepts of empowerment, Explain the concepts of empowerment, ...

Explain the concepts of empowerment, self-managed teams, and cross-functional teams, and develop an essay that argues for their inclusion in either a tall or flat organizational st

Explain the terms dependent demand and independent demand, Question: (a...

Question: (a) With reference to examples you are familiar with, explain the terms dependent demand and independent demand. (b) Materials requirement planning is a techniq

Location strategy, Location Strategy It is difficult  to set  down ru...

Location Strategy It is difficult  to set  down rules whereby the problem  of facilities  location  can be  programmed but  there  are a number of factors which  should be  c

Why lower cost gives advantage over competitors, If you were marketing a lo...

If you were marketing a lower cost ($20-$50) product in a highly competitive field, which of the four Ps would you prefer to have an advantage over your competitors, and why?

Define criteria that considered to perform the project, One of the most imp...

One of the most important aspects of managing risk for a project is to accurately define the size of the project. Determine the criteria that must be considered to perform the proj

Explain tool like this one help identify the target market, Complete the fo...

Complete the following steps for this assignment: 1. Select the following link to visit a Web site that is an online demographic tool used to help establish demographics about c

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd