Major help Needed STAT, Operation Management

Assignment Help:
Doc On Call (Q12 – Q14)

A company has started a phone service that uses overseas doctors to provide emergency medical consultations. The responding doctors are based in a country with low wages but with a highly skilled pool of physicians. Responding to each call takes on average 15 minutes. At any given moment in time, there are 4 doctors overseas on duty. Calls arrive every 5 minutes on average and standard deviation of the inter-arrival time is 5 minutes. The company receives $50 from the patient’s insurance company for each consultation. If one of the 4 overseas doctors is available, the firm pays $20 to the doctor and makes $30 in profit. If no doctor is available overseas, the call is rerouted to the U.S. where a local physician answers the question. A local physician is always available to take a call. In this case, the firm pays the $50 to the local physician, so there’s no profit for the company.



Q12. What is the percentage of calls being answered by a physician in the US? (Write the percentage, that is, if your answer is 53.22%, input 53.22 as the answer.)

Related Discussions:- Major help Needed STAT

Explain business plan to enhance to online education, If you can think of a...

If you can think of a business plan to enhance to online education programs at school?

Explain smartphones are more likely to be used more, Considering research: ...

Considering research: Smartphones are more likely to be used more by whites or Hispanic

Define the parameters and the potential implications, The internet is a sta...

The internet is a staple of the modern office. Some companies are concerned that the Internet (and its e-mail application) lead to increased theft of time in the workplace. But, ot

Explain all types of worker's participation, Explain all types of worker's ...

Explain all types of worker's participation. Types of Worker's Participation - Worker's participation in management may take several forms, for example:   (a) Formal partici

Define whether each of the following is sufficiently support, Explain wheth...

Explain whether each of the following is sufficiently supported by consideration to be a contract. Provide examples, laws, or other relevant information to support your answer. Mag

What software applications can support inbound logistics, Q. What software ...

Q. What software applications can support inbound logistics? The following software applications can support inbound logistics: Bar coding for the receipt, movement and

Determine the factors and reasons for dumping, From the case study, determi...

From the case study, determine these factors: (a) people or institution doing the dumping, (b) reasons for dumping, (c) places where the dumping takes place, or (d) the product, in

What are the steps in the method study procedure, 1. What are the steps in ...

1. What are the steps in the method study procedure?  Answer: Select, record, examine, develop, install, maintain.

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd