Major help Needed STAT, Operation Management

Assignment Help:
Doc On Call (Q12 – Q14)

A company has started a phone service that uses overseas doctors to provide emergency medical consultations. The responding doctors are based in a country with low wages but with a highly skilled pool of physicians. Responding to each call takes on average 15 minutes. At any given moment in time, there are 4 doctors overseas on duty. Calls arrive every 5 minutes on average and standard deviation of the inter-arrival time is 5 minutes. The company receives $50 from the patient’s insurance company for each consultation. If one of the 4 overseas doctors is available, the firm pays $20 to the doctor and makes $30 in profit. If no doctor is available overseas, the call is rerouted to the U.S. where a local physician answers the question. A local physician is always available to take a call. In this case, the firm pays the $50 to the local physician, so there’s no profit for the company.



Q12. What is the percentage of calls being answered by a physician in the US? (Write the percentage, that is, if your answer is 53.22%, input 53.22 as the answer.)

Related Discussions:- Major help Needed STAT

Explain what type of discharge of the contract, Mary has a City Credit Card...

Mary has a City Credit Card (CCC) and has run up a $13,000 debt. She calls the company and explains that she can't pay the full amount, but will be willing to pay $10,000 if they w

Explain differences create a problem for the acquiring firm, Suppose a Brit...

Suppose a British computer firm is acquiring a smaller competitor located in Frankfurt, Germany. What are two likely differences in the way these two firms carry out the decision m

Explain corporate social responsibility, For this project component, you ge...

For this project component, you generally assess the impact of corporate social responsibility policy on the workplace and corporate America. To complete this assignment: • A

Service blueprinting - process design, Service Blueprinting - Process Desig...

Service Blueprinting - Process Design Most of the recording techniques described so far had their origins in the heyday of scientific management. Service blueprinting is much

Explain principles for determining product mix, The senior management at Ca...

The senior management at Canine Kernels Company CKC is concerned with the existing capacity limitations so they want to accept the mix of orders that maximizes the company's profit

What are programmed decisions, What are programmed decisions? Decisions...

What are programmed decisions? Decisions made in accordance with several habit, rule or procedure are termed as Programmed Decisions.

Describe costco''s inventory before it is sold, The following table shows f...

The following table shows financial data for Costco and wal mart: CostcoInventories: $3,643Sales (net): $48106COGS: $41651 Wal Mart:Inventories: $29447Sales (net): $286103COG

Operation strategy for non profit organization, what should be the operatio...

what should be the operation strategy for non profit business?

Developed a project and is interested in what, A company has developed a pr...

A company has developed a project and is interested in accelerating the schedule if possible. Below network diagram and tables show all information needed. Partial crashing is avai

Explain humidity can be controlled, Company A uses an unstable chemical com...

Company A uses an unstable chemical compound that must be kept in an environment where both temperature and humidity can be controlled. Company A uses 800 pounds per month of the c

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd