Major help Needed STAT, Operation Management

Assignment Help:
Doc On Call (Q12 – Q14)

A company has started a phone service that uses overseas doctors to provide emergency medical consultations. The responding doctors are based in a country with low wages but with a highly skilled pool of physicians. Responding to each call takes on average 15 minutes. At any given moment in time, there are 4 doctors overseas on duty. Calls arrive every 5 minutes on average and standard deviation of the inter-arrival time is 5 minutes. The company receives $50 from the patient’s insurance company for each consultation. If one of the 4 overseas doctors is available, the firm pays $20 to the doctor and makes $30 in profit. If no doctor is available overseas, the call is rerouted to the U.S. where a local physician answers the question. A local physician is always available to take a call. In this case, the firm pays the $50 to the local physician, so there’s no profit for the company.



Q12. What is the percentage of calls being answered by a physician in the US? (Write the percentage, that is, if your answer is 53.22%, input 53.22 as the answer.)

Related Discussions:- Major help Needed STAT

Define relationship among the different levels of management, 1. Show graph...

1. Show graphically, and explain, the relationship between the different levels of management, types of problems, and types of decisions. What do we mean by the term "bounded ratio

Compare as well contrast copyrights, Compare and contrast patents, copyrigh...

Compare and contrast patents, copyrights, and trademarks. Evaluate how these provisions can improve the financial position of a small business.

Change Management in Process/Systems?, main principles of project managemen...

main principles of project management aiding the operations manager/manageress in introducing change to the process/system?

A food manufacturer wants to know facts to buy organic foods, Which type re...

Which type research design - exploratory, descriptive, or casual - is appropriate for the following examples? Explain why? A food manufacturer wants to know the demographics of peo

How managers use queuing models in decision making process, Problem : D...

Problem : Describe how managers may use Queuing Models in the decision making process. Consider there is only one photocopy machine in your organisation. On a typical day, a

An organisation has decided to outsource its is function, An organisation h...

An organisation has decided to outsource its IS function. Explain the main issues it needs to address. Having decided to outsource its IS function, there are a number of issue

Public sector - health care, Public Sector - Health Care 1. Increased...

Public Sector - Health Care 1. Increased consumer demands - increased performance measurement 2. Increased quality of service and choice demanded 3. Increasing salaries

How many cells must be used to represent each constraint, In excel how many...

In excel how many cells should be used to represent each constraint?

Depict a decision tree for problem, A manager is trying to decide whether t...

A manager is trying to decide whether to build a small medium, or large facility. Demand can be low, average, or high, with the estimated probabilities being 0.25, 0.40, and 0.35,

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd