Major help Needed STAT, Operation Management

Assignment Help:
Doc On Call (Q12 – Q14)

A company has started a phone service that uses overseas doctors to provide emergency medical consultations. The responding doctors are based in a country with low wages but with a highly skilled pool of physicians. Responding to each call takes on average 15 minutes. At any given moment in time, there are 4 doctors overseas on duty. Calls arrive every 5 minutes on average and standard deviation of the inter-arrival time is 5 minutes. The company receives $50 from the patient’s insurance company for each consultation. If one of the 4 overseas doctors is available, the firm pays $20 to the doctor and makes $30 in profit. If no doctor is available overseas, the call is rerouted to the U.S. where a local physician answers the question. A local physician is always available to take a call. In this case, the firm pays the $50 to the local physician, so there’s no profit for the company.



Q12. What is the percentage of calls being answered by a physician in the US? (Write the percentage, that is, if your answer is 53.22%, input 53.22 as the answer.)

Related Discussions:- Major help Needed STAT

Simulation problem, neater eater hamburger joints frequency distribution op...

neater eater hamburger joints frequency distribution operation research problem

Control chart - sample mean chart & sample range chart, Control Chart - Sam...

Control Chart - Sample Mean Chart & Sample Range Chart As sample values are progressively plotted on the charts, they are examined for patterns which may be tested against a s

Current trends in operation management, What is the relationship between ma...

What is the relationship between mass customisation and rapid product development

Situational Leadership Theory, Describe possible gaps you observe within Si...

Describe possible gaps you observe within Situational Leadership Theory. What strategies or adjustments in your own behavior, thinking, or worldview might you consider or employ to

Explain leadership is more important in today''s flatter, Do you think lead...

Do you think leadership is more important in today's flatter, team based, employee empowered organizations? Why or why not?

Explain standard deviation, Under what kinds of circumstances might an orga...

Under what kinds of circumstances might an organization wish to use control limits of 2 standard deviations or even 1 standard deviation? What should it bear in mind when using the

Determine the dominant operations performance objectives, 1. When an organi...

1. When an organisation is stepping up production or availability of a service what are the dominant operations performance objectives?  Answer: This is a very difficult questio

How following has been cited as recommendation for changing, which of the f...

which of the following has been cited as a recommendation for changing structure and perfection to address the leakingipeline/1.create origination culture more satiating to women//

Explain disadvantages of the open innovation approach, How might businesses...

How might businesses use the Internet to identify untapped customer needs through open innovation? What do you see as the major advantages and disadvantages of the open innovation

Define challenges of managers providing accurate feedback, Assess the chall...

Assess the challenges of managers providing accurate, timely, and effective feedback to employees. Recommend how managers can overcome any two of the challenges you identified.

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd