Major help Needed STAT, Operation Management

Assignment Help:
Doc On Call (Q12 – Q14)

A company has started a phone service that uses overseas doctors to provide emergency medical consultations. The responding doctors are based in a country with low wages but with a highly skilled pool of physicians. Responding to each call takes on average 15 minutes. At any given moment in time, there are 4 doctors overseas on duty. Calls arrive every 5 minutes on average and standard deviation of the inter-arrival time is 5 minutes. The company receives $50 from the patient’s insurance company for each consultation. If one of the 4 overseas doctors is available, the firm pays $20 to the doctor and makes $30 in profit. If no doctor is available overseas, the call is rerouted to the U.S. where a local physician answers the question. A local physician is always available to take a call. In this case, the firm pays the $50 to the local physician, so there’s no profit for the company.



Q12. What is the percentage of calls being answered by a physician in the US? (Write the percentage, that is, if your answer is 53.22%, input 53.22 as the answer.)

Related Discussions:- Major help Needed STAT

Is work measurement used in organisation - process design, Is work measurem...

Is work measurement used in Organisation - Process Design Is work measurement used in your own organisation? If not, then give thought to how: alternative methods are compared

Dicuss business and conduct a feasibility analysis, Develop an idea for a n...

Develop an idea for a new business and conduct a feasibility analysis. Please be as creative as you like in the development of your idea (but as careful as you can be in your analy

Assignment, transformation process in an organization

transformation process in an organization

Explain collective bargaining and grievance procedure, When a union negotia...

When a union negotiates, with management, on behalf of its members to define and interpret employment contracts, it is known as: Answer (1) mediation. (2) Collective bargaining. (3

Explain city water supply system, The network in figure below shows the pip...

The network in figure below shows the pipeline transportation system for treated water from the treatment plant (node 1) to a city water supply system (node 14). The arc capacities

Explain productivity in terms of management, Explain Productivity in terms ...

Explain Productivity in terms of management. Productivity may be defined as the ratio in between output and input. Output implies the amount produced or the no. of items prod

Explain what structural change is indicated at the plaza inn, What structur...

What structural change is indicated at the Plaza Inn? Explain clearly why

Define the important feature of collective bargaining, Define the important...

Define the important feature of collective bargaining. The important feature of collective bargaining is give and take.

Explain sql commands that are used for data manipulation, What is the role ...

What is the role of structure query language (SQL) in database object creation and information management in a relational database? Identify three SQL commands that are used for da

Describe how hr evolved throughout this process, HR has moved from an admin...

HR has moved from an administrative function to a transformational function. This change is based on automating HR functions through an HRIS system. Explain how HR evolved througho

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd