Major help Needed STAT, Operation Management

Assignment Help:
Doc On Call (Q12 – Q14)

A company has started a phone service that uses overseas doctors to provide emergency medical consultations. The responding doctors are based in a country with low wages but with a highly skilled pool of physicians. Responding to each call takes on average 15 minutes. At any given moment in time, there are 4 doctors overseas on duty. Calls arrive every 5 minutes on average and standard deviation of the inter-arrival time is 5 minutes. The company receives $50 from the patient’s insurance company for each consultation. If one of the 4 overseas doctors is available, the firm pays $20 to the doctor and makes $30 in profit. If no doctor is available overseas, the call is rerouted to the U.S. where a local physician answers the question. A local physician is always available to take a call. In this case, the firm pays the $50 to the local physician, so there’s no profit for the company.



Q12. What is the percentage of calls being answered by a physician in the US? (Write the percentage, that is, if your answer is 53.22%, input 53.22 as the answer.)

Related Discussions:- Major help Needed STAT

Advantages and disadvantages of erp systems, Advantages and Disadvantages o...

Advantages and Disadvantages of ERP Systems Advantages May provide strategic advantage  Integrates the supply chain  May provide reduced costs  Off the shelf co

Decision making process, You have been asked to undertake a management acco...

You have been asked to undertake a management accounting review of an activity, a service or an event, which has occurred or is to occur in either your area of work or in an area o

Stakeholder analysis in an organisation, Question 1: Emmott (1997) repo...

Question 1: Emmott (1997) reports that "by the 1990's the whole issue of employment relationships became much more subtle". The concentration now is on the relationship between

Credibility - customer satisfaction and service quality, Credibility - Cust...

Credibility - Customer Satisfaction and Service Quality Involves trustworthiness, believability and honesty. It involves having the customer's best interests at heart. Contrib

Explain the marginal productivity of additional firefighters, According to ...

According to the text there appear to be very limited opportunities for input substitution in the production of fire protection services. Which of the following is the most plausib

Hill approach to manufacturing operations, Hill Approach to Manufacturing O...

Hill Approach to Manufacturing Operations - Operation Management  Hill's five step approach to developing manufacturing operations illustrated in table below (Hill, 1993). A

Explain technical proficiency has never been enough, Evaluate the following...

Evaluate the following statement: Technical proficiency has never been enough for professionals to grow beyond the staff level. Do you agree or disagree, and why? In your own words

Tree diagram of activity sampling, Tree Diagram of Activity Sampling A...

Tree Diagram of Activity Sampling Activity sampling is not restricted to the binary condition (working/not working); if the sample is large, additional useful information may

Explain cost management processes, Cost management processes are involved i...

Cost management processes are involved in estimating, budgeting and controlling costs so that the project can be completed within the approved budget.

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd