Major help Needed STAT, Operation Management

Assignment Help:
Doc On Call (Q12 – Q14)

A company has started a phone service that uses overseas doctors to provide emergency medical consultations. The responding doctors are based in a country with low wages but with a highly skilled pool of physicians. Responding to each call takes on average 15 minutes. At any given moment in time, there are 4 doctors overseas on duty. Calls arrive every 5 minutes on average and standard deviation of the inter-arrival time is 5 minutes. The company receives $50 from the patient’s insurance company for each consultation. If one of the 4 overseas doctors is available, the firm pays $20 to the doctor and makes $30 in profit. If no doctor is available overseas, the call is rerouted to the U.S. where a local physician answers the question. A local physician is always available to take a call. In this case, the firm pays the $50 to the local physician, so there’s no profit for the company.



Q12. What is the percentage of calls being answered by a physician in the US? (Write the percentage, that is, if your answer is 53.22%, input 53.22 as the answer.)

Related Discussions:- Major help Needed STAT

Explain how often do you think very favourable, How often do you think very...

How often do you think very favourable, intermediate, or very unfavourable situations occur to leaders in real life? Based on Fiedler's theory

Explain the capability index, Q 1 The capability index (Cpk) calculates the...

Q 1 The capability index (Cpk) calculates the percentage of items being produced within specifications. Q 2 Design quality in products refers to the degree to which a product or

Explain field of construction management, Discuss how the transformation pr...

Discuss how the transformation process applies to the field of construction management

Explain what should morgantown''s promotional objectives be, How might you ...

How might you describe furniture buying using the purchase decision process described in Chapter 5? How might each of the elements of the promotional program influence each stag

Explain cat5 utp with segments that use fibber optic cable, What kind of ro...

What kind of router could connect network segments that use CAT5 UTP with other segments that use fibber optic cable?

Use cases, A case study presents an account of what happened to an organisa...

A case study presents an account of what happened to an organisation or business over a period of time. It chronicles the events that occurred within that organisation and which th

Explain worldwide industry environment, Organizations are structured to tak...

Organizations are structured to take advantage of their inherent strengths and also to minimize their inherent weaknesses. For example, an organization may outsource its purchasing

Requirements from an operations perspective of competing, Question 1: A...

Question 1: A hotel has decided to focus more strongly on customer service and has just conducted a customer survey. Unfortunately, the results show that many customers are dis

Evolutipn of operation management, discuss the evolution of operations mana...

discuss the evolution of operations management in the last 10 years

Define the main considerations regarding logistics alliances, What are the ...

What are the major considerations regarding logistics alliances, for: a) initiation? b) implementation? c) maintenance? d) termination?

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd