Major help Needed STAT, Operation Management

Assignment Help:
Doc On Call (Q12 – Q14)

A company has started a phone service that uses overseas doctors to provide emergency medical consultations. The responding doctors are based in a country with low wages but with a highly skilled pool of physicians. Responding to each call takes on average 15 minutes. At any given moment in time, there are 4 doctors overseas on duty. Calls arrive every 5 minutes on average and standard deviation of the inter-arrival time is 5 minutes. The company receives $50 from the patient’s insurance company for each consultation. If one of the 4 overseas doctors is available, the firm pays $20 to the doctor and makes $30 in profit. If no doctor is available overseas, the call is rerouted to the U.S. where a local physician answers the question. A local physician is always available to take a call. In this case, the firm pays the $50 to the local physician, so there’s no profit for the company.



Q12. What is the percentage of calls being answered by a physician in the US? (Write the percentage, that is, if your answer is 53.22%, input 53.22 as the answer.)

Related Discussions:- Major help Needed STAT

Define the steps included in collective bargaining process, Define all the ...

Define all the steps included in collective bargaining process. The steps included in collective bargaining process are:- (i) Putting up before the management, through th

Line balancing, what is line balancing and what happens if it doesn''t exis...

what is line balancing and what happens if it doesn''t exist?

Calculate the effectiveness of the police department, Q1. What recommendati...

Q1. What recommendations can you offer Dick Enrico to improve his chances of staying successful for the rest of his career? Normal 0 false fal

Role or forecasting in capacity planning, Role or Forecasting in capacity P...

Role or Forecasting in capacity Planning The marketing department plays a major role in providing demand forecasts based on which both long term as well as short term capacity p

Describe fixed-order quantity total cost, Which of the following is the set...

Which of the following is the set of all cost components that make up the fixed-order quantity total cost (TC) function? Answer a. Annual holding cost, annual ordering cost,

Explain multifactor productivity fallen, A cleaning company uses $10 of che...

A cleaning company uses $10 of chemicals, $40 of labour, and $5 of misc. expenses for each house it cleans. After some quality complaints, the company had decided to increase its u

Explain leading a diverse workforce, 1. What lessons about leading people a...

1. What lessons about leading people and managing organizations does Zappos and its CEO, Tony Hsieh, provide? Explain your conclusions. 2. Each of the management challenges%u201

Explain fabindia''s organizational culture, How would you describe William ...

How would you describe William Bissell's personality? What terminal and instrumental values are likely to have been especially important to him? How would describe Fabindia's organ

How many cells must be used to represent each constraint, In excel how many...

In excel how many cells should be used to represent each constraint?

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd