Major help Needed STAT, Operation Management

Assignment Help:
Doc On Call (Q12 – Q14)

A company has started a phone service that uses overseas doctors to provide emergency medical consultations. The responding doctors are based in a country with low wages but with a highly skilled pool of physicians. Responding to each call takes on average 15 minutes. At any given moment in time, there are 4 doctors overseas on duty. Calls arrive every 5 minutes on average and standard deviation of the inter-arrival time is 5 minutes. The company receives $50 from the patient’s insurance company for each consultation. If one of the 4 overseas doctors is available, the firm pays $20 to the doctor and makes $30 in profit. If no doctor is available overseas, the call is rerouted to the U.S. where a local physician answers the question. A local physician is always available to take a call. In this case, the firm pays the $50 to the local physician, so there’s no profit for the company.



Q12. What is the percentage of calls being answered by a physician in the US? (Write the percentage, that is, if your answer is 53.22%, input 53.22 as the answer.)

Related Discussions:- Major help Needed STAT

Why is it vital for a leader to be able to manage cultuers, Why is it impor...

Why is it important for a leader to be able to manage across cultures? Communicate your thoughts on the following statement: Leaders who cannot understand cultural differences in p

Discuss about the holding inventory control systems, Discuss about the Hold...

Discuss about the Holding Inventory Control Systems. Holding Inventory Control Systems: Holding great levels of inventory enables an organisation to be extra flexible to

Problem, a firm isconsidering replacement of a machien, whoes cost price is...

a firm isconsidering replacement of a machien, whoes cost price is rs 12200 and scrap value is rs 200 the running cost is rupee given below year running cost 1 200 2 50

Explain what is the purpose of drug courts, What is the purpose of drug cou...

What is the purpose of drug courts? What do you think will be their future? Do you think drug courts are a good idea? Why or why not?

Explain does an mrp system take seasonal items, Does an MRP system take sea...

Does an MRP system take seasonal items into account? If yes, how does this work?

Explain guidelines for how management should be treating emp, Which of the ...

Which of the following responsibilities do human resource managers fulfil in their role as employee advocates? A) provide support for employees contesting unfair practices B) provi

Explain when a female supervisor demands sexual favours, When a female supe...

When a female supervisor demands sexual favours from a male employee so that he can keep his job or get a raise, it is called this- a. same sex harassment b. quid pro quo har

Describe in detail why change is necessary in organizations, Explain in det...

Explain in detail why change is necessary in organizations. Describe the effects that change can have on quality management with respect to employee commitment and quality levels.

Finite loading and infinite loading, Finite Loading and Infinite Loading ...

Finite Loading and Infinite Loading Finite Loading Loading procedures are categorized as either finite loading or infinite loading. In finite loading jobs are assigned t

Order losers - operations strategy, Order Losers - Operations Strategy ...

Order Losers - Operations Strategy These are characteristics which denote poor performance in the operations management function and can cause losses in current or future busi

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd