Major help Needed STAT, Operation Management

Assignment Help:
Doc On Call (Q12 – Q14)

A company has started a phone service that uses overseas doctors to provide emergency medical consultations. The responding doctors are based in a country with low wages but with a highly skilled pool of physicians. Responding to each call takes on average 15 minutes. At any given moment in time, there are 4 doctors overseas on duty. Calls arrive every 5 minutes on average and standard deviation of the inter-arrival time is 5 minutes. The company receives $50 from the patient’s insurance company for each consultation. If one of the 4 overseas doctors is available, the firm pays $20 to the doctor and makes $30 in profit. If no doctor is available overseas, the call is rerouted to the U.S. where a local physician answers the question. A local physician is always available to take a call. In this case, the firm pays the $50 to the local physician, so there’s no profit for the company.



Q12. What is the percentage of calls being answered by a physician in the US? (Write the percentage, that is, if your answer is 53.22%, input 53.22 as the answer.)

Related Discussions:- Major help Needed STAT

Describe the rational you used for determining the factors, Select an indus...

Select an industry. Using the Porter's Five Forces of Competition, illustrate the forces to the industry you selected. Explain the rational you used for determining the necessary f

Explain responsibility towards importers and exporters, The U.S. State Depa...

The U.S. State Department has some responsibility towards Importers and Exporters. What are these responsibilities?

Explain managerial motivation, Explain managerial motivation. Manageri...

Explain managerial motivation. Managerial Motivation: It is the means or inducements, which impel or inspire a person to intensify his willingness to use his abilities and po

Explain what would be the impact of purchasing electronic, What would be th...

What would be the impact of purchasing electronic slot machines that do not use coins?

Location analysis, explain the series of steps involved and various factor...

explain the series of steps involved and various factor effecting location decion?

Operation strategy, What do you mean by operations strategy? Explain in bri...

What do you mean by operations strategy? Explain in brief.

Mis, Discuss three (3) major challenges that typically users face in buildi...

Discuss three (3) major challenges that typically users face in building and/or using information systems AND elaborate the ways to overcome those challenges

Explain why is the notion of alignment, Why is the notion of "alignment" so...

Why is the notion of "alignment" so important in strategic HRM?

Explain lean prospective and identify the types of waste, Think about any c...

Think about any class (undergraduate or graduate) in which you worked on a class project. Think about the process you went through in order to complete this final project. a. li

What are the advantages accrue to training evaluation, What advantages accr...

What advantages accrue to training evaluation that measures return on investment (ROI)? What are some of the obstacles to implementing ROI measures, and how can they be overcome?

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd