Major help Needed STAT, Operation Management

Assignment Help:
Doc On Call (Q12 – Q14)

A company has started a phone service that uses overseas doctors to provide emergency medical consultations. The responding doctors are based in a country with low wages but with a highly skilled pool of physicians. Responding to each call takes on average 15 minutes. At any given moment in time, there are 4 doctors overseas on duty. Calls arrive every 5 minutes on average and standard deviation of the inter-arrival time is 5 minutes. The company receives $50 from the patient’s insurance company for each consultation. If one of the 4 overseas doctors is available, the firm pays $20 to the doctor and makes $30 in profit. If no doctor is available overseas, the call is rerouted to the U.S. where a local physician answers the question. A local physician is always available to take a call. In this case, the firm pays the $50 to the local physician, so there’s no profit for the company.



Q12. What is the percentage of calls being answered by a physician in the US? (Write the percentage, that is, if your answer is 53.22%, input 53.22 as the answer.)

Related Discussions:- Major help Needed STAT

Explain what makes one campaign better than the other, Suppose that a small...

Suppose that a small publisher selling to book distributors has fixed operating costs of $600,000 each year and variable costs of $3.00 per book. How many books must the firm sell

Work study, link between work study and value analysis?

link between work study and value analysis?

Impact of multinational enterprises to their firm boundaries, Multinational...

Multinational enterprises (MNEs) have an impact far beyond their firm boundaries. Assume you are working for a small firm that supplies a product or service to an MNE. How might yo

ERP implementation, These 7 to 8 page essay is a synthesis paper on critic...

These 7 to 8 page essay is a synthesis paper on critical success factors for ERP implementations. For this assignment, the general topic has been provided to you – critical success

Explain what is the present value compounded annually, What is the present ...

What is the present value of $10000 to be received 20 years from now , if the principle is invested at 8% per year, compounded annually?

Explain specifically about team incentive rewards, Do results from the surv...

Do results from the survey illustrate typical complaints about teams and specifically about team incentive rewards?

Explain the first stage in the new-product process is, The first stage in t...

The first stage in the new-product process is idea generation. screening and evaluation. business analysis. new-product strategy development. concept testing.

Explain which characteristic of a project manager is more im, Discuss which...

Discuss which characteristic of a project manager is more important to high performance teams%u2014use of power or motivation?

Standard deviation - statistical aspects of variability, Standard Deviation...

Standard Deviation - Statistical Aspects of Variability Although the range gives an indication of variability, its value is solely determined by two measurements, the largest

Explain mixed strategies in production planning, Distinguish between pure a...

Distinguish between pure and mixed strategies in production planning. Provide examples of each strategy.

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd