Major help Needed STAT, Operation Management

Assignment Help:
Doc On Call (Q12 – Q14)

A company has started a phone service that uses overseas doctors to provide emergency medical consultations. The responding doctors are based in a country with low wages but with a highly skilled pool of physicians. Responding to each call takes on average 15 minutes. At any given moment in time, there are 4 doctors overseas on duty. Calls arrive every 5 minutes on average and standard deviation of the inter-arrival time is 5 minutes. The company receives $50 from the patient’s insurance company for each consultation. If one of the 4 overseas doctors is available, the firm pays $20 to the doctor and makes $30 in profit. If no doctor is available overseas, the call is rerouted to the U.S. where a local physician answers the question. A local physician is always available to take a call. In this case, the firm pays the $50 to the local physician, so there’s no profit for the company.



Q12. What is the percentage of calls being answered by a physician in the US? (Write the percentage, that is, if your answer is 53.22%, input 53.22 as the answer.)

Related Discussions:- Major help Needed STAT

Explain theory y, Explain Theory 'Y'. This theory is place forward by D...

Explain Theory 'Y'. This theory is place forward by Douglas McGregor. It is based upon the management thinking containing certain assumptions regarding human nature and human b

Explain impedes compliance and innovation, Identify a legal topic associate...

Identify a legal topic associated with the UK's HR that impedes compliance, innovation, growth, and sustainability. Please make sure that the legal topic is in reference to Unite

Define older quality improvement programs, Some have argued the Six Sigma p...

Some have argued the Six Sigma programs are merely repackaged versions of older quality improvement programs that originally accompanied TQM initiatives in the 1980s. Present argum

Aims of functions of process engineering, Aims of Functions of process Engi...

Aims of Functions of process Engineering To determine what parts are to be manufactured and what parts to be purchased from outside. To determine the most econom

Layout planning - facility layout, Layout Planning - Facility Layout L...

Layout Planning - Facility Layout Layout planning occurs at three levels of detail:  1. Layout of departments on the site For a public house, as an exampl

Explain decentralization occurs as an organization grows, According to a re...

According to a review of major U.S. companies, four stages of structural development are consistently present. At which stage does product demand become so high that a crisis devel

Explain the focus and goals of organizational behaviour, Describe the focus...

Describe the focus and goals of Organizational Behaviour (OB). Why is this important to understand? How can this knowledge impact your career?

Abc analysis, how to find percentage of annual volume

how to find percentage of annual volume

Explain quantitative vs qualitive research methods, What are your thoughts ...

What are your thoughts around quantitative vs qualitive research methods? Can you list pros and cons for each one?

Explain can we really choose between the lesser of two evils, Can we really...

Can we really choose between the lesser of two evils, or is being evil worse that doing evil? Be careful to review the being and doing. Please explain your position

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd