Question 1:

(i) Define a "bargaining unit".

(ii) What are the factors, advocated by the Code of Practice of the Industrial Relations Act, 1973 which should be taken into account in determining a bargaining unit?

(iii) Differentiate between a "joint negotiating panel" and "dual recognition"

Question 2:

(i) Name the aggravating factors which intensify a dispute and the moderating factors which decrease the intensity of a dispute.

(ii) Differentiate between "conciliation", "mediation" and "arbitration" and give five reasons for opting for "conciliation/mediation" as a process for resolving industrial disputes.