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Question 1:
(i) Define a "bargaining unit".
(ii) What are the factors, advocated by the Code of Practice of the Industrial Relations Act, 1973 which should be taken into account in determining a bargaining unit?
(iii) Differentiate between a "joint negotiating panel" and "dual recognition"
Question 2:
(i) Name the aggravating factors which intensify a dispute and the moderating factors which decrease the intensity of a dispute.
(ii) Differentiate between "conciliation", "mediation" and "arbitration" and give five reasons for opting for "conciliation/mediation" as a process for resolving industrial disputes.
understand how to assess information and knowledge needs
A human resources department must know if the wage rate is stable, will increase or decrease. If equilibrium exists, wages are stable, if excess demand exists; wages will increase
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