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Question 1:
(i) Define a "bargaining unit".
(ii) What are the factors, advocated by the Code of Practice of the Industrial Relations Act, 1973 which should be taken into account in determining a bargaining unit?
(iii) Differentiate between a "joint negotiating panel" and "dual recognition"
Question 2:
(i) Name the aggravating factors which intensify a dispute and the moderating factors which decrease the intensity of a dispute.
(ii) Differentiate between "conciliation", "mediation" and "arbitration" and give five reasons for opting for "conciliation/mediation" as a process for resolving industrial disputes.
Problem Discuss customer expectations and customer delight Importance of customer satisfaction Characteristics of dissatisfied customers Factors for generating cust
Question 1 What is culture? Explain its characteristics and list out the various types of culture Question 2 What is conflict in an organization? What are the sources and
With the data so determined. Hindustan food wanted to know if the difference in the sales was due to the difference in flavors and what affect the different prices had on sales
how would you address challenges faced by minority employees
What is the delegation of authority? Delegation of authority: Delegation may be described as the entrustment of responsibility and authority to other and the creation of
A 20-year-old male patient arrives at a Level One Trauma emergency facility (capable of caring for virtually any emergency).
However, there are also costs for Natalie choosing to operate as a single trader: individual proprietors have limitless liability so this means that Natalie could possibly l
advantage and dis advantage of north west colum
Corporate Adver tising: A sub functions of company communication that different from product publicity or marketing communication. Instead of trying to sell an organiz
Autocratic leadership: The autocratic leadership styles authorize nurse manager to make verdict unaccompanied with no participation of others. Managers own entire ability and
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