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QUESTION
a) ISO 9001:2008 series embraces eight quality management principles. By using relevant examples in the business context, discuss the potential benefits an organization might derive by adopting these principles
b) JIT (Just-in-time) is one component in an organization's TQM program. Discuss how JIT is related to quality
Mr. Vincent, the Manager of a large supermarket, was taking a management course in the evening programme at the local college. The Professor had given an interesting but disturbing
Question : (a) Describe what you understand by the term ‘events'? Identify the main types and categories of events supporting your answer with examples. (b) (i) Identify
General Components Ltd produces a component ‘X', the selling price of which is Rs 50. The unit cost structure based on the present level of production/sales of 100 000 units
Question: a. Outline the needs when appointing Security and Domestic staff. b. Prepare the job description of the Deputy Estate Manage including the skills and ethics requ
Releasing Work: Documents whose physical and technical processing have been completed are released for use at prescribed intervals, like once a week, once a fortnight, or on
Indexing and Abstracting Services: While the compilation and publication of an indexing and abstracting service in itself is an information service, many publishers of these s
Question 1: (i) Why is it necessary for the rooms division staff to communicate effectively within the department, with other departments of the hotel and with the public? Sup
QUESTION 1 According to Archie Caroll, explain the four levels of corporate social responsibility. How far is the model relevant to the Mauritian context? Use appropriate examp
how would you judge the potential profit of Bajaj Electronics on the first year of sales to Booth Plastics and give your views to increase the profit
QUESTION 1 (a) Explain the four characteristics of service and discuss the challenges that these characteristics pose to service products. Use relevant examples for each charac
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