Is focused factory concept applicable in service sector, Operation Management

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Is the 'focused factory' concept described by Skinner applicable in the service sector?

Answer:  Yes, think of Schmenner's service-process matrix and the lower quadrant entitled 'service factories'. These service factories fit Skinner's description very well indeed.


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Is the 'focused factory' concept described by Skinner applicable in the service sector? Answer:  Yes, think of Schmenner's service-process matrix and the lower quadrant entitled

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