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Interaction - Service Process Matrix
Interaction refers to the degree to which the customer can intervene in the process (eg in a restaurant, the customer may call a waiter at will). This should not be confused with duration of customer 'contact': for example, university lectures are high in such 'contact' but comparatively low in 'interaction'.
Describe the elements of an organization's external environment. Why is it important to understand the external environment?
TWO HANDED CHART WITH 10 OPERATIONS
i need calculated examples using the methods of plant location evaluation.how are they calculated?
Can you put a monetary value on the social and the environmental benefits?
#question.Opration system of the garments manufacture of bangladesh.
Pick an administrative agency of either the federal or a state government. Find where the current and proposed regulation changes for that agency are located on the Internet. (i.e.
a firm isconsidering replacement of a machien, whoes cost price is rs 12200 and scrap value is rs 200 the running cost is rupee given below year running cost 1 200 2 50
Benefits of outsourcing and how to improve capacity using ratio rastionalisation and sub contracting
1. How much of an impact does "maturity" level of the industry or company have on strategy? 2. Can you be innovative in a mature industry? 3. Can you be conservative in an in
Question 1: There is no use in considering non-financial issues when motivating people as many consider that money is the prime and only motivating factor. Discuss this st
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