Improve efficiency in service organisations, Operation Management

Assignment Help:

Lean" thinking was first developed with manufacturing organisations in mind. Explain FIVE examples of ways in which these waste elimination principles may be applied to improve efficiency in service organisations (such as hospitals and offices).

Service organisations contain hospitals, universities, office processes, retail organisations, consultancies and many others. It should be noted that some manufacturing organisations also often give services as part of their offering such as 'after sales service'. Care must be taken in adapting the principles of lean management from the manufacturing context but service organisations can make use of lean principles to better productivity.  

 


Related Discussions:- Improve efficiency in service organisations

Explain the process of outsourcing, Outsourcing The process of outsourci...

Outsourcing The process of outsourcing the creation of a product or a service is a controversial, yet critical strategic decision for many employers. Describe one example from y

Information required for process planning, Information required for Process...

Information required for Process Planning Quantity of work to be along with product specifications. Availability of equipment tools and personnel (giving dates e

Explain customer relationship management marketing, Describe the four-step ...

Describe the four-step framework for one-to-one marketing that can be adapted to CUSTOMER RELATIONSHIP MANAGEMENT marketing?

Explain that item as well as a few other items on the return, Tony taxpayer...

Tony taxpayer´s return has come up for audit by the Internal Revenue Service (IRS). He took some deductions this year for an office in his home. Amelio Auditor at the IRS has disal

Product or service design and process selection, Product or Service Design ...

Product or Service Design and Process Selection  Can the products/services be designed to satisfy the needs of both the market and the producers/providers? For example, it may

Describe the term grievancein in briefly, Describe the term grievancein in ...

Describe the term grievancein in brifefy. A grievance may be: (i) Stated or unvoiced by the worker, (ii) Written or unwritten, and a ridiculous or valid, and may arise ou

Explain what is the theoretical number of workstations, Tasks: A - 20 sec -...

Tasks: A - 20 sec - no precedence B - 7 sec - preceded by A C - 20 sec - preceded by B D - 22 sec - preceded by B E - 15 sec - preceded by C F - 10 sec - preceded by D G - 16 sec -

Quality management., examples of internal and external failure cost

examples of internal and external failure cost

Security - customer satisfaction and service quality, Security - Customer S...

Security - Customer Satisfaction and Service Quality Is the freedom from danger, risk or doubt. It involves: 1. Physical safety (will I get mugged at the automatic teller

Calculate the economic order quantity, The Managing Director of Beauty Soap...

The Managing Director of Beauty Soaps Ltd just visited a soap manufacturing firm in Malaysia and he was immensely impressed by its raw materials stock management System. He wanted

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd