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Question 1:
With the help of a departmental organization chart explain in detail the functions and importance of the Rooms Divisions Department and its relationship with the other departments of the hotel.
Question 2:
What are hotel plans and what types of hotel plans are more appropriate for what types of hotels? Justify your answer with relevant examples from the hospitality industry.
Question 3:
Tour operators are often referred to as wholesalers whereas travel agencies are considered as retailers. Having in mind current practices, discuss this statement with regard to the sale of packages and explain how such packages are priced.
Question 4:
What are the duties and responsibilities of a front office manager and how does he interact with the other departmental heads of the hotel? You may use a typical hotel of your choice to support your answer.
a) Explain why the following security measures are important in e-banking: (i) Data confidentiality (ii) Data Integrity (iii) Access control (iv) Auditing b)
FUNCTIONS OF DOCUMENTATION AND INFORMATION CENTRES: In general, a documentation or an, information centre brings to the attention of specialist users the current as well as r
QUESTION Federal Express: Turning expressed knowledge into profits ‘Before the emergence of the web, Federal Express developed and implemented an internal technology based syst
QUESTION 1 (a) Explain the BCG matrix (b) You are required to discuss the limitations of the BCG matrix as a tool/technique used in formulating corporate strategy QUE
3. "Patient self-determination and autonomy are under the law ancillary and derivative from the well-articulated right of privacy. Under this well established right, procreative fr
Network Configurations The basic components of a single CD-Rom workstation are a microcomputer and a CD-ROM drive. A printer will be necessary if you want to obtain a paper c
Definition: A periodical is defined as "a publication issued in successive parts usually at regular intervals and as a rule intended to be continued indefinitely" by A.L.A. Gl
Branding started because companies wanted their services and products to be distinguishable from the generic dross of others and prepare an asset for the company. This is still the
Basic Materials Handling Principles 1. Lest Handling is Best Handling: it is best to keep the handling cost of the minimum because handling does not add value to
Visual Aids These are the tools for gaining and sustaining audience attention when presenting oral representation. Visual aids provide concrete support for your ideas and keep
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