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Probelm:
(a) Compare Supply Chain Management (SCM) and Customer Relationship Management (CRM) . How are they similar? How are they different? Your answer should show the different kinds of technologies used.
(b) Assume you were recently hired in an IT role at Hawkins Cookers Ltd. Your first job is to convince the manufacturing manager that the implementation of an SCM system is feasible. Prepare a memo to that manager highlighting advice on how to ensure the smooth implementation of such system.
(c) Outline the potential pitfalls that Hawkins Cookers Ltd may encounter when implementing SCM.
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