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Question:
(a) International standards are strategic tools and guidelines to help organisations to tackle some of the most demanding challenges of modern business. Given ISO standards are voluntary describe three reasons how standards contribute and assist the business community, government and society respectively.
(b) "Despite of the difficulties faced by managers in evaluating quality, it is firmly argued that service quality may be the only way customers can choose one service over another."
With reference to this statement, explain clearly each of the five dimensions that the public at large can use when evaluating the importance of service quality in the educational sector by giving one appropriate evaluation criteria and one example for each of these dimensions.
Perform a status assessment of the first project iteration (IIP1). DO NOT GENERALISE. Assess each activity separately and specifically against the intended outcome stated in the it
Over the years, E has had a number of business successes in the building trade and property development. Her latest venture is to build a hotel in YX town. E has already gained the
Question 1: Harvey Maylor discusses a ‘generic' life cycle to help in project management. Explain what is meant by project life cycle and critically discuss the benefits that
What is the Man-Power Planning? Man-Power Planning: Man-power Planning is the planning completed in relation to the man-power resources or the human assets of enterprise.
contents for introduce a new brand.
Question: a) ‘Changes in the competitive environment in which majority of organisations operate has necessitated a major rethink of the ways in which projects are managed'(Harv
MBO process MBO is the process of collaborative goal setting between the manager and his or her subordinates. It assumes that goals are consistent or compatible from the highes
Do it Right First Time : TQM adopt the policy of zero defect. There is no scope for rework and rejection. The right first time or zero defect is the result of an empha
Task As the project manager you are required to present an initial project report to the project sponsor that shows how you propose to implement this project. As the project manag
Define the conformance management systems. Conformance management systems: Makes sure the output of the project for example the end product or result gathers the customer
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