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QUESTION
a) Describe the different barriers which prevent effective listening in organisations and explain in detail each of those barriers while at the same time provide solutions to overcome them.
b) Explain in detail the five interrelated steps involved in the listening process and explain how listening plays an important role in the communication process.
(a) Define the term organisation culture and differentiate between the bureaucratic and supportive organization cultures.
(b) Cultural diversity in organisations should be viewed as an opportunity. What are the three main principles to ensure there is effective cross cultural communication in companies. Give examples where appropriate.
QUESTION 1 (a) List down and explain 2 main and distinct strategies you would adopt to settle a given conflict in your organisation. (b) Name and explain clearly 2 positive
Q. Discuss the main task of Research and Development (R & D) wing in the context of development of modern society? Ans. THE MAIN TASK OF RESEARCH AND DEVELOPMENT In the l
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QUESTION Effective communication at the workplace is not entirely dependent on the speaker, but rather it also relies on the receiver's ability to grasp the message. As the Hum
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QUESTION 1 Distinguish between the three broad theoretical frameworks that attempt to provide an explanation and understanding of communication and culture. QUESTION 2
Question 1: (a) Explain the purpose and relevance of a business plan within the hospitality sector. (b) Discuss the importance and role of market research within business pl
How is the consideration of objectives affected? Consideration of objectives: As the objectives have a significant bearing onto the organization structure, merely those o
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Lateral or horizontal communication is more important today than vertical communication. Do you agree or disagree? Justify your answer
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