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High level architecture, Software Engineering

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Devise an architecture for a system that manages the daily operation of a motor vehicle service and repair business. The system will have the following functionality:-
Administration staff make a service booking for a customer at a time and date for a service/repair job, using a workstation in the office.
Mechanics log time and parts used against the customer''s job using a workstation in the workshop.
A stock is kept of commonly used parts and materials. The system keeps track of current inventory and re-orders automatically as needed. The system will also place a one-off order with a supplier when an uncommonly used part is need for a job.
Customer job records are held for future reference, and to be able to automatically email customers with a reminder that service is due at fixed intervals.

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