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Handling customer complaints
There are always some customers who complain after completing the sales. Like
customer objections, don't take complaints negatively. Other than that, they are often an excellent way to:
In other terms, customer complaints can be a excellent selling opportunity!
Q. Explain about Function count? Function count:- It measures the functionality from the user point of view that is on the basis of what the user requests and receives in ret
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A measure of the severity and probability of undesired effects. Often taken as the easy product of probability and consequence.
What are the reasons behind to perform white box testing? There are three main reasons behind performing the white box testing. 1. Programmers may have some incorrect assum
Structured Analysis Model Structured analysis is the most broadly used of needs modeling techniques, relies on flow modeling and data modeling to build the basis f
Question This question refers to the database Schema. Express the following queries in SQL: (a) List the First Name, Last Name and telephone number of all employees who wer
Communicational cohesion : Communicational cohesion is when parts of a module are grouped because they operate on the similar data (e.g. a module which operates on the similar reco
Hardware and Software Requirements: The present versions of CDS/ISIS require the following minimum hardware and software: i) MS-DOS Version: an IBM PC or Compatible micro
Question: (a) Shneiderman's eight golden rules for dialogue design are (1) strive for consistency, (2) enable frequent users to use shortcuts, (3) give informative feedback,
What is the advantages of Iterative model This model is useful when less manpower is available for software development and release deadlines are tight. It's best suited for in
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