Handling customer complaints, Software Engineering

Assignment Help:

Handling customer complaints

There are always some customers who complain after completing the sales. Like

customer objections, don't take complaints negatively. Other than that, they are often an excellent way to:

  •  Get valuable customer feedback for products
  •  Assess customer attitudes to company policies
  •  Address customer needs that were not earlier identified

In other terms, customer complaints can be a excellent selling opportunity!

 


Related Discussions:- Handling customer complaints

Compute act and the total cost of the system, a) Define Annual Change Traff...

a) Define Annual Change Traffic (ACT) and Annual Maintenance Effort (AME) of Boehm model. b) For a software system of 90 KLOC, 5KLOC of code was added. The initial development

Define aggregation among objects, Q. Define Aggregation among objects? ...

Q. Define Aggregation among objects? Aggregation between objects represents a relationship. It is a whole/part relationship. Aggregation may perhaps imply containment.

What is grey box testing, Grey box testing is a software testing method tha...

Grey box testing is a software testing method that uses a combination of black box testing and white box testing. Gray box testing is not the black box testing, because the tester

What is data modelling, What is data modelling? Data modeling is the ba...

What is data modelling? Data modeling is the basic step in the examine modeling. In data modeling the data objects are examined independently of processing. The data model s

Explain software metric, Software metric Any type of measurement which ...

Software metric Any type of measurement which relates to a software system, process or related documentation Lines of code in a program, the Fog index, number of person-days

What is ripple effect, Q. What is ripple effect? How does it affect the sta...

Q. What is ripple effect? How does it affect the stability of a program? Ans. The ripple effect is a term used to explain a situation where like the ever expanding ripples

Determine the test cases using boundary value analysis, Q. Consider a progr...

Q. Consider a program which computes the square root of an input integer between 0 and 5000. Determine the equivalence class test cases. Determine the test cases using boundary val

Operating systems, Compare and contrast two operating systems

Compare and contrast two operating systems

State the primary objectives of analysis model, State the primary objective...

State the primary objectives of analysis Model. To explain what the customer needs To set up a basis for the creation of a software design To explain a set of requirem

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd