You are the manager for ABC Company. You are planning to change the arrangement and design of the offices and work stations on your floor. This means your employees will have to relocate to another position or space. You know there will be quite a bit of grumbling and unhappiness and even anger regarding these changes. (Some of these people have been sitting in the same place and at the same desk for about four years!) You have decided to be proactive instead of reactive with this change.

a. Construct a memo that will go to your three floor managers about this upcoming change. You will need to make sure these three managers understand your plans for this change and are on board with this plan. Be sure to include what you expect from them during the process. You should also ask for their input. Include how you will specifically involve these managers in the communication loop.

b. You plan to have a meeting with the employees on your floor to explain your plan to change the arrangement and design of their floor space. You must make sure that your message is not only understood, but accepted! You want to have as little resistance as possible. You might even want to think of some way to motivate and reward these employees if the change is successful and is completed without issue.