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The customer should known what expect. This can only come about through communication. Even if there is a defect in service or if there is a limitation on the part of the service provider these should be communicated to the customer. This helps in building trust and therefore even better quality of communication between the service company and its customer.
ways to implement it
Frederick.W.Taylor rested his philosophy on four basic principles. 1] The development of a true science of management, so that explained. The best method for performing each t
Disadvantages of Secondary Data: It is however difficulty to find secondary data that exactly fits into the needs of some specific research investigation. The problem ex
PROCESS OF STRUCTURING The formal structure of an organisation is two dimensional-horizontal and vertical. The horizontal dimension depicts differentiation of the total org
explain the development of management thought, scientific management
Give an account of emerging trends in Management
The typical subway station in Washington, DC, has six turnstiles, each of which can be controlled by the station manager to be used for either entrance or exit control-but never fo
#question.You are the internal relations manager for Elan, an Irish biotech firm, when it is acquired by Johnson and Johnson. How will you help the top management team overcome res
evaluate the existing processes of communication in the institute and lok to ensure and improve appropriateness
The importance of understanding external Environment for a business
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