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Question 1:
You have just been appointed as Food & Beverage Manager of a medium-size hotel.
(i) Explain in detail the various areas you would check on the first week of your arrival in your new job and why.
(ii) Establish a work plan for your staff and elaborate on the important areas where you will lay more emphasis and explain why.
Question 2:
(i) Describe in detail the receiving function for the food and beverage management
(ii) What are the several types of documentation required by the control department to establish daily food cost?
(iii) What is the difference between credit notes and debit notes? Why is it necessary for such notes to be carefully processed?
You have just been appointed as Public Relations Director of a service sector organization and first assignment is to make a crisis communication plan. The subsequent elements s
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