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QUESTION
Service quality in the Health Sector can be defined as how the patient perceives the service dispensed by regional hospitals-
a) before going to the hospital for treatment
b) at the time of receiving treatment, and
c) Follow-up after having received the treatment and got well
What improvement would you bring to the service in the hospital to satisfy the patient at each of the three stages?
Question 1 Discuss the stages of CRM implementation Question 2 Discuss CRM vendors in brief Question 3 The aim of BPR is to redesign and change the existing practices or
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A c quisition Motives In the previous unit you learnt about the history of M and A. All the companies do not always have acquisition strategies, and not all companies that ha
Question 1: As a procurement manager of the public sector, discuss the factors that you will consider in the implementation of an e-Procurement system. Question 2: (i).
Question 1 The resources that can be continuously replenished with the help of natural processes are referred to as renewable resources. Discuss renewable resources Ques
Documentary Sources: Those information which are contained in the published and unpublished documents, reports, statistics, manuscripts, letters, diaries and so on, are gr
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