Question 1:

(a) Why is it often difficult to implement change within organisations?
(b) What actions might management take to reduce such difficulties?

Question 2:

With reference to appropriate theories, evaluate the strategies management could use to ensure the efficiency and effectiveness of the workforce.

Question 3:

How and why might workers be involved in the firm's decision making process?

Question 4:

Communication is inevitably more difficult in large organisations. Evaluate what can be done to improve it.