finite capacity model, Operation Management

Assignment Help:
#questionGo-Fast Travel agency has a phone reservation system with 5 lines answered by one travel agent. that means 4 customers can be placed on hold while one is being served. if all 5 lines are in use, a new caller will get a busy signal. potential customers call the agency on average every 15 minutes (exponential distribution). an average phone call lasts 12 minutes (exponential distribution). On average per hour, how many customers cannot get through to the travel agent? on average, how long must a customer wait before his/her call is answered?..

Related Discussions:- finite capacity model

How to use approximation formulas for your calculation, The Northern Emerge...

The Northern Emergency Computer Support has a call center with 10 customer service representatives. Historical statistics show that the durations of customer calls are exponentiall

How many stamping machines are required, Bloomsday Outfitters produces T-sh...

Bloomsday Outfitters produces T-shirts for road races. They need to acquire some new stamping machines to produce 30,000 good T-shirts per month. Their plant operates 200 hours per

Explain how does safety management address fatigue issues, Fatigue is a maj...

Fatigue is a major safety concern in the aviation industry. How does safety management address fatigue issues yet accomplish the job without incurring more costs in the company. We

Explain revealed its batna, During a negotiation, the union proposes a 25 c...

During a negotiation, the union proposes a 25 cent per hour wage increase across the board. Management says it cannot afford that. Management has just: A. Reached an impasse B. Est

Describe the problems of homelessness, Explain the problems of homelessness...

Explain the problems of homelessness based upon the developmental, situational, and human needs perspectives, what make a person become homeless, when they are well educated and no

The best alternative is to build large wing, Chris Suit is administrator fo...

Chris Suit is administrator for Lowell Hospital. She is trying to determine whether to build a large wing on the existing hospital, a small wing or no wing at all. POPULATION TR

Find the probability that both service clerks are busy, Discounts Wholesale...

Discounts Wholesale Club has two service desks, one at each entrance of the store. Customers arrive at each service desk at an average of one every six minutes. The service time at

Heather, A job was timed for 60 cycles & had an ave. 1.3 min per piece. per...

A job was timed for 60 cycles & had an ave. 1.3 min per piece. performance rate is 95%, workday allowances 16% find observes , normal, and standard time

Explain optimal number of bookcases are produced, Question: S&V Industries ...

Question: S&V Industries manufactures book cases. Different sizes of cases are kept in inventory. The company has 80 man-hours and 36 pounds of wood available each day. 2 pounds of

Analyzing layouts with computers, Analyzing Layouts with Computers Du...

Analyzing Layouts with Computers Due to the advent of computers and software faculties. Presently computers are used to design the facility layout. Digital computers are wide

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd