finite capacity model, Operation Management

Assignment Help:
#questionGo-Fast Travel agency has a phone reservation system with 5 lines answered by one travel agent. that means 4 customers can be placed on hold while one is being served. if all 5 lines are in use, a new caller will get a busy signal. potential customers call the agency on average every 15 minutes (exponential distribution). an average phone call lasts 12 minutes (exponential distribution). On average per hour, how many customers cannot get through to the travel agent? on average, how long must a customer wait before his/her call is answered?..

Related Discussions:- finite capacity model

Define the term total quality management in short, Define the term total qu...

Define the term total quality management in short. Total quality management (TQM): Total quality management is the procedure of embracing a quality conscious philosophy o

Logical process modelling, What is logical process modelling? What is physi...

What is logical process modelling? What is physical modelling?

Explain what are different ways to test would it works, 1) One change metho...

1) One change method is to encourage testing activities throughout the change process. "Piloting" ideas throughout the change process gives opportunities that are safe to challenge

Explain the utilization and the efficiency of each situation, Determine the...

Determine the utilization and the efficiency for each of these situations: a. A loan processing operation that processes an average of 7 loans per day. The operation has a design c

Patient safety or quality of care is not negatively impacte, Weekly tasks o...

Weekly tasks or assignments (Individual or Group Projects) will be due by Monday and late submissions will be assigned a late penalty in accordance with the late penalty policy fou

Explain generating positive organizational behaviour, One of the constants ...

One of the constants in organizations is the presence of change. In almost all change scenarios, human behaviour is impacted. However, organizational members often resist change. W

What potential problems in flexible retirement programs, What potential pro...

What potential problems and benefits are likely with early or flexible retirement programs?

Explain change forces are adapting and sustaining, Which of the following b...

Which of the following best shows forces for change vs. forces for stability? Change forces are: adapting, sustaining, and predicting; whereas stability forces are: bureaucracy, tr

Determine the standard time, An 8 hours work measurement  study  in a plant...

An 8 hours work measurement  study  in a plant reveals the following : Units  produced= 320 nos. Idle  time = 15%  performance rating-= 120% . allowances  = 12% of normal  time. De

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd