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Problem 1:
(a) ‘New Public Management' is a set of loosely defined international doctrines that have affected almost all public sector organizations over the past 20 years. What are the doctrines of NPM and what shape do those doctrines take in practice?
(b) Outline 6 characteristics of leaner/fitter organizations.
Problem 2:
(a) Briefly discuss 10 features of learning organizations.
(b) Identify two pitfalls in implementing ‘Citizen's Charters' in public sector organizations.
what is market rivalry of the ge 9 cell matrix
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Five steps in the process of evaluating the purchasing and supply system
QUESTION Many business people tend to forget the importance of the internal environment for the success of their organisation. They rather give more importance to the impact of
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