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Fast delivery - Customers Needs For a Product
The time between a customer placing an order and receiving the product or service. The Royal Bank of Scotland's Direct Line insurance division revolutionised the UK's motor insurance industry, and in the process proceeded from start-up in 1986 to become the largest motor insurer in less than ten years. This was achieved by introducing an operation which cut out the insurance broker traditionally employed, and the associated delay in providing quotations. Instead, the customer transaction is conducted directly by telephone, and, following the answering of a short series of questions, a competitive quotation is given immediately. If the quotation is acceptable to the customer, the provision of a credit card number allows insurance cover to begin without further delay.
transformation process in an organization
The most important effect of card check recognition procedures on union representation elections would be to: A. Increase the likelihood of first contract settlement. B. Give
1. A venture capitalist company had invested in five new businesses during the last year. The results at the end of one year were as follows: Business A: Loss $500,000, Business B:
suggested modification in enhancing logistics system
The government spends a large amount of money each year on contracts. In fact, the federal procurement department spent over $425 billion in the fiscal year 2006 with over $33 mill
Existing salary for managers is 45,000 euros (58,567 US DOLLARS) PLUS BONUSES. AVERAGE SALARY FOR MANAGERS IN RANGE IS 60,000 EUROS (78,090), NO BONUSES. Recommendations must inclu
Conway just received his contractor's license in the state of Virginia. For years, Conway did light construction work for a few commercial accounts. He was very successful and had
A wealthy farmer owns fifty acres of land. He is going to plant each acre with sugarcane or corn. Each acre planted with sugarcane yields Rs 16,000 profit; each with corn yields Rs
Explain the difference between rationalist and incrementalist strategy. Who are the main protagonists of the theories? How have the debates regarding these theories had implication
A manager must make a decision on shipping. There are two shippers, A and B. Both offer a two-day rate: A for $536 and B for $525. In addition, A offers a three-day rate of $464 an
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