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The time between a customer placing an order and receiving the product or service. The Royal Bank of Scotland's Direct Line insurance division revolutionised the UK's motor insurance industry, and in the process proceeded from start-up in 1986 to become the largest motor insurer in less than ten years. This was achieved by introducing an operation which cut out the insurance broker traditionally employed, and the associated delay in providing quotations. Instead, the customer transaction is conducted directly by telephone, and, following the answering of a short series of questions, a competitive quotation is given immediately. If the quotation is acceptable to the customer, the provision of a credit card number allows insurance cover to begin without further delay.
Describe the organizational structure that results from each of the different bases of departmentalization?
Calculate the future value of 2,000 in 1. 5 years at an interest rate of 6% per year 2. 10 years at an interest rate of 6% per year 3. 5 years at an interest rate of 7% pe
1. When a group wants to achieve a consensus or unanimous decision, the responsibility of the chair is to be constantly attentive to the group process. Identify which of the pointe
How is the project team structure related to the project manager's authority level?
What are the challenges of working across boundaries and how can human resources prepare employees to thrive in a boundary-less organization
In the table given below the Distribution Manager is expected to service these DCs as per the demands placed. If the actual sales after completing week one is as follows, what woul
Discuss the similarities and differences among the organization, group, and job levels in open systems theory.
1. Garden Variety Flower Shop uses 1000 clay pots a month. The pots are purchased at $3 each. Annual carrying costs per pot are estimated to be 25% of cost, and ordering costs are
Q. What are the advantages of the enterprise-wide systems? Benefits of Enterprise-wide systems (ERP) systems: a. In this system integration of software applications can easi
When is it ok to forgo economic profit in order to increase social returns?
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