Fast delivery - customers needs for a product, Operation Management

Assignment Help:

Fast delivery - Customers Needs For a Product

The time between a customer placing an order and receiving the product or service. The Royal Bank of Scotland's Direct Line insurance division revolutionised the UK's motor insurance industry, and in the process proceeded from start-up in 1986 to become the largest motor insurer in less than ten years. This was achieved by introducing an operation which cut out the insurance broker traditionally employed, and the associated delay in providing quotations. Instead, the customer transaction is conducted directly by telephone, and, following the answering of a short series of questions, a competitive quotation is given immediately. If the quotation is acceptable to the customer, the provision of a credit card number allows insurance cover to begin without further delay. 

 


Related Discussions:- Fast delivery - customers needs for a product

Explain the benefits of using erds in database design, What are the benefit...

What are the benefits of using ERDs in database design, implementation, and documentation? How does a design tool like a Microsoft Visio diagram help the organization create and do

What are complexities and risks involved with supply chains, Given the comp...

Given the complexities and risks involved with supply chains, might it make sense for a business organization to vertically integrate and be its own supply chain? Why or why not?

Case -2 solve, after working for 30 years, ramjee somjee dutt opted for vrs...

after working for 30 years, ramjee somjee dutt opted for vrs and started a courier company and did very well in the first four years................plz solve

Quality management., examples of internal and external failure cost

examples of internal and external failure cost

Explain authorities under the industrial disputes act, Explain the authorit...

Explain the authorities under the Industrial Disputes Act, 1947. Ans: One of the authorities under the Industrial Disputes Act, 1947 for investigation and settlement of indu

Transportation method, Transportation  Method We  solve the transportati...

Transportation  Method We  solve the transportation  problem using the followings steps in order: a. Structuring the problem  into the  transportation  framework. b. Findi

Complete the below table using rationale, Complete the below table. Which o...

Complete the below table. Which one of these techniques would you recommend to use and indicate your rationale? Technique Ave Bias Ave MAD MSE Ave MAPE Naïve

Explain defect and passed inspection, A manager states that his process is ...

A manager states that his process is really working well. Out of 1,500 parts, 1,477 were produced free of a particular defect and passed inspection. Based upon Six-Sigma theory, ho

Develop a competitor profile for your college, Develop a competitor profile...

Develop a competitor profile for your college and for the college geographically closest to yours next prepare a brief strategy strategic plan is to improve the competitive positio

Explain what qualities do you think supervisors take, What qualities do you...

What qualities do you think supervisors take into consideration when choosing whom to give a promotion to at work?

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd