Explain with examples the types of formal communication flow, Business Management

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QUESTION 1

Discuss the implications of intercultural communication for businesses and describe the problems faced by employees who engage in cross cultural communication.

QUESTION 2

a) One of the most significant tools of a manager is listening. Elaborate on the differences between a manager who is a poor listener and one who is an effective listener.

b) Explain with examples the types of formal communication flow which exist within organisations.

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