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Case Study 5-2: The Interfering Administrative Assistant Decision-Making Scenario 1. Relying on the concepts presented in chapters 10 and 11, identify the theories and concepts of leadership and teamwork present (or not present) in this case. 2. What key mistake is Christine Moreno making? 3. Why would Bernice Billings take it upon herself to communicate directly with supervisors and employees to solve plant problems? Is this procedure to be admired, or condemned? 4. Why did various plant personnel comply with Billing's requests and orders, even though they were not sure that these requests had come from Moreno? 5. Can informal authority be just as powerful as direct line of authority? Explain your response. 6. What should the supervisors do? What alternatives do they have? 7. You are Christine Moreno. The supervisors come to you with a list of their concerns. What should you do now? Why?
The Arkade Company has decided to use a 15 percent allowance factor based on job time. Calculate the standard time for each work element and for the total job. The frequency equals
An assembly line normally operates two shifts a day, five days per week. The planned capacity of the assembly line is 380 units/shift. Determine the average safety capacity if 700
A work sampling study is to be made of a typist pool. It is left that typists are idle 30 % of the time. How many observations should be made in order to have 395.5%
Stan's company is considering producing a gear assembly that it now purchases from Sal Company. Salt company charges 4 per unit with a minimum order of 3000 units. Stan estimates t
Question: A bank has a section of its business which has two functions:- 1. answering credit control queries from customers both by telephone and in writing; 2. invest
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What future for Operations Research/Industrial Engineering? In your own words, answer the following questions in an essay: What is this presentation about? What does th
scope of operation research
A location analysis for Temponi Controls, a small manufacturer of parts for high-technology cable systems, has been narrowed down to four locations. Temponi will need to train asse
The prices for company A for the first quarter of 2007 are given below. The price of the stock on January 1, 2007 was $120. Find the holding period return for an investor who purch
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