Explain what is the utilization rate of this service system, Operation Management

Assignment Help:

"Fast Eddie" Flournoy manages the service equipment division of Delta Airline's Atlanta terminal. He keeps a service crew on call to repair tow tractors that break down. Tractors break down on an average of three per day. The repair crew could service an average of 8 tractors per day. "Fast Eddie", a real math whiz, estimates that the occurrence of the failures is Poisson in nature and the repair time distribution resembles an exponential distribution.

a. What is the utilization rate of this service system?

b. What is the average down time for a broken tractor?

c. What is the probability that there will be 2 down tractors in the system?

d. If "Fast Eddie" observes that the on call crews are idle about 50% of the time is he safe in assuming that they are not doing their job? Why do you so state?


Related Discussions:- Explain what is the utilization rate of this service system

Explain new priority management system, How should Matulovic respond to his...

How should Matulovic respond to his fellow executives who are calling to ask him for special treatment outside the new priority management system?

Explain one-factor-at-a-time experimentation, What are the advantages and d...

What are the advantages and disadvantages of full-factorial design over one-factor-at-a-time experimentation?

Explain when a firm is able to move to an assemble, When a firm is able to ...

When a firm is able to move to an assemble- To- Order capability from a make -To- Stock approach, there can be a substantial reduction in the number of things that must be tracked

Disadvantages of process layout, Disadvantages of Process Layout 1. Co...

Disadvantages of Process Layout 1. Complexity of production Planning and Control: The absence of sequential mechanized channels for production make routing and scheduling more

Explain what is the resulting productivity ratio, The total output from a p...

The total output from a production system in one day is 900 units and the total labor necessary to produce the 900 units is 900 hours. Using the appropriate productivity measure, w

Describe maintain service quality in the expanded markets, Evaluate whether...

Evaluate whether or not Shangri La Hotel's heavy investment in employee development yields a profitable return to the company. Evaluate Shangri La Hotel at maintain service quality

Explain google''s efforts in corporate strategy, Write a report to Terry Be...

Write a report to Terry Bell: Review Google's values and mission. Provide your assessment of whether the company's overall operations and strategy are aligned to support those valu

Explain global standardization strategy, Which business strategy below does...

Which business strategy below does the company Walmart's uses to go global? Elaborated going to China to do business... A) Global standardization strategy B) Localization str

Develop a hypothesis test that can be used to what, According to a study, t...

According to a study, the mean price of a gallon of unleaded gasoline in the United States is 4.15. a sample of 25 Chicago area gas station shows the mean price of 4.95. the standa

How is capacity management important in the organisation, How is capacity m...

How is capacity management important in the organisation? Capacity management: Capacity management is a procedure which seeks to make sure that the organisation can contr

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd