Explain what is the new waiting time at lhs, Operation Management

Assignment Help:

Newt Philly needs to decide where to get a haircut. He has narrowed the choice down to two local hair salons - Large Hair Salon (LHS) and Small Hair Cutters (SHC). During busy periods, a new customer walks into LHS every 15 minutes (with a standard deviation of 15 minutes). At SHC, a customer walks in every hour (with a standard deviation of 1 hour). LHS has a staff of 4 barbers, while SHC has 1 barber. A typical service time at either salon lasts 30 minutes (with a standard deviation of 30 minutes). : a) If Newt walks into LHS during a busy period, how long must he wait in line? b) If Newt goes to SHC, how many customers will he see at the salon? c) Assume that it takes Newt 10 minutes to leave work and walk to LHS and 10 minutes to walk back (i.e. each way of the walk takes 10 minutes). How long will he need to leave work for to get a haircut at LHS? d) LHS will buy out SHC. LHS will then close SHC's operations and serve all customers, including existing SHC customers, at the LHS location only. Assuming that the previous traffic of SHC customers now flows to the LHS location and LHS now hires the barber from SHC (to increase the headcount to 5). What is the new waiting time at LHS? Is it less than or greater than the waiting time of LHS before the merger? (Assume that the coefficient of variance of customer inter-arrival times is 1).


Related Discussions:- Explain what is the new waiting time at lhs

Explain election in six months after ratification, Jack is a 2nd level mana...

Jack is a 2nd level manager at Johnson Controls. His department includes 2 supervisors, 5 night shift security guards, 5 technical workers, 10 janitorial staff, and 25 manufacturin

Explain how did social media play a role in these uprisings, 1 What the spa...

1 What the spark that started the current uprisings in the Middle East? Explain. 2 Apply your knowledge of the importance of Rule of Law into the current uprisings in the Middle

Explain lean approach to supply chain management, Does a Vendor Managed Inv...

Does a Vendor Managed Inventory system support a "lean" approach to supply chain management? Explain

How much hours of production time would you schedule for x, Plans are being...

Plans are being made to produce a product that requires 40 minutes on Resource X and 30 minutes on resource Y. Assume that there is only one of each of these resources, and that ma

Explain what is a serial entrepreneur, 1. What is a serial entrepreneur? Is...

1. What is a serial entrepreneur? Is this a new phenomenon? 2. What does it take to be a successful serial entrepreneur? 3. Steve Chen, former PayPal engineer who co-founded

Explain primary responsibility for productivity, Productivity should be a c...

Productivity should be a concern of every business organization. a. How is productivity defined? b. How are productivity measures used? c. What part of the organization has primary

Explain how are the quality of health care, How are the quality of health c...

How are the quality of health care and excellence in customer service related to each other?

Group layout, Can I know what is group layout

Can I know what is group layout

Explain disadvantages of the entry mode, 3. You are the Director ...

3. You are the Director of International Development for a company that supplies technology to law enforcement agencies in the detection of crime. You have developed mar

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd