When it comes to how a team is designed (i.e., members, communication, goals, norms, etc.) and team leadership, which of the following statements is most true based upon the studies from the Xerox customer-service teams? a. For optimal performance, it is more important to have a well-designed team than a team with a good leader b. For optimal performance, it is more important to have an excellent leader than a well-designed team c. Both team design and leadership are equally important d. Well-designed teams tend to sabotage leaders