Problem 1:

Show what are the benefits of project quality management?

• Customer satisfaction
• Reduced cost
• Increased competitiveness
• Fulfilment of social and economic responsibilities

Explain the quality assurance process
Inputs, tools and techniques and outputs

Problem 2:

What are the different kinds of responsibility or roles in project management?

• Project leaders
• Project managers
• Participating departments
• Contracting authority
• Conclusion

Problem 3:

Show the central theme that is common to all quality definitions. Explain the various costs of quality

Central theme(Products, Defects, Processes, Customers, Systems)

Costs of quality( cost associated with external failure, cost of rework, prevention costs,cost associated with audit, appraisal cost)