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Question:
(a) The findings of Parasuraman et al have demonstrated that there are gaps in the service delivery leading to several misunderstandings between customer expectations and management conception.
Explain the different service delivery gaps and how to overcome them.
(b) The International Organisation for Standardisation (ISO) promotes the development of standardization and related activities in the world with a view to facilitate international exchange of goods and services and to develop cooperation in the spheres of intellectual, scientific, technological and economic activities.
Describe the development process, features involved and importance of standards in the daily life of the members of public and the business community.
Discuss the typical data input errors in project management.
What are the disadvantages of critical path analysis? Disadvantages of critical path analysis (CPA): a. Supposes a trade off among time and money but most staff cost coul
Backward Integration A strategy in which an organization builds competitive benefits by controlling the provider of the raw materials needed to make its products.
Q. Show the product formulation? One should also see the kind of infrastructure available in the laboratory and use the techniques which can be easily standardized for example,
How to determine which project have larger net benefit between two projects
I have been in chemo after surgery, and have missed quite a bit of Project Risk Management. I was wondering if you guys are able to complete a few assignments that could catch me
Hi, I need help in learning and solving 20 questions numerical which involves PM techniques from selection, planning, execution and controlling techniques. I want to know how can
IMPLEMENTING TQM TECHNIQUES IN LIBRARY AND INFORMATION CENTRE MANAGEMENT: Total Quality Management (TQM) as a management tool needs to radically rethink the way in which a lib
Question 1: Harvey Maylor discusses a ‘generic' life cycle to help in project management. Explain what is meant by project life cycle and critically discuss the benefits that
Q. Where can I get help in project management? There are several sources of help such as books educational programs active societies and the Internet. However why not just pick
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