Question 1:

(a) Explain the five principles of the bureaucratic approach to management as put forward by Max Weber.

(b) What are the advantages and disadvantages of the bureaucratic approach to management?

Question 2:

(a) Explain the decision-making process. Support your reply with the help of a diagram.

(b) Elaborate on the criteria used for evaluating the consequences of alternative solutions to a problem in the decision-making process.

Question 3:

(a) Define leadership.

(b) Compare the different approaches adopted by:-

(i) a manager
(ii) a leader

Question 4:

Write on two (2) of the following sections (a), (b), (c) :-

(a) Abraham Maslow's Hierarchy of Needs Theory

(b) Douglas Mc Gregor's Theory X and Theory Y

(c) Frederic Herzberg's Motivation Hygiene Theory

Question 5:

What according to you are the steps that can be followed in the performance appraisal process?