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It is your first day at ABC Computer Repair and a very angry customer walks into the shop. They instantly start yelling at you and telling you that one of the techs did not do a good job of repairing their computer. Discuss with your classmates how you would mitigate the customer's anger and address their needs. What are some principles of relating to customers and co-workers that would be helpful? Think of other ways to offer customer service.
1) Discuss the various ways HR supports managers. 2) Discuss the difference between the focus on Affirmative Action and the focus on equality. 3) Discuss two of the protected class
Wendys opens a drive through with one cashier and one food preparer. Customers will first enter the "place order" line to meet the cashier and then enter the "pick up" line to get
What are the demand management strategies? Demand management strategies: It is aims to affect customer demand levels at exact times, so as to match demand closer to the o
Finite Loading and Infinite Loading Finite Loading Loading procedures are categorized as either finite loading or infinite loading. In finite loading jobs are assigned t
Business law deals with criminal law, tort law and contract law. Explain and illustrate each field and show how each field of law can affect a business.
customer-process technologies
Supply Process Improvements examine the steps of the supply process in Chapter 4 of the text and identify a project where improvements could be made in one or more of the steps.
Production control Function 1. Dispatching : Dispatching may be defined as setting production activities in motion through the release of orders ( work order shop order)
A wealthy farmer owns fifty acres of land. He is going to plant each acre with sugarcane or corn. Each acre planted with sugarcane yields Rs 16,000 profit; each with corn yields Rs
Objectives of Production and Operation Management Production is an organized activity in a manufacturing organization. Each organized activity should spell out its objectives so
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