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It is your first day at ABC Computer Repair and a very angry customer walks into the shop. They instantly start yelling at you and telling you that one of the techs did not do a good job of repairing their computer. Discuss with your classmates how you would mitigate the customer's anger and address their needs. What are some principles of relating to customers and co-workers that would be helpful? Think of other ways to offer customer service.
Tasks: A - 20 sec - no precedence B - 7 sec - preceded by A C - 20 sec - preceded by B D - 22 sec - preceded by B E - 15 sec - preceded by C F - 10 sec - preceded by D G - 16 sec -
Hi I answers a question and earned 10 percent off my next purchased. I just rented books and did not get the discount how can i reversed this??
To what extent are these decisions subject to risk and uncertainty?
Maxwell Manufacturing makes two models of felt tip marking pens. Requirements for each lot of pens are given below. Fliptop Model Tiptop Model Available Plastic 3 4
The Bawl Corporation supplies alloy ball bearings to auto manufacturers in Detroit. Because of its specialized manufacturing process, considerable work-in-process and raw materials
The product-process matrix used to analyze manufacturing operations brings together the elements of: a) Customization, volume, and process. b) Volume, process, and intensity.
need help with operations management exam The project covers: Work Systems Design Inventory Management Scheduling Project Management
A foundry receives an order for specialty castings. Cost of producing each casting is estimated to be $15,000. The customer requires that exactly 4 good castings be supplied. The c
Your company wants to increase revenues from its existing customers. How can data mining be used to accomplish his objective?
What is the difference in strategy in developing an initial layout for a new facility as comparedn to the strategy in improving the layout of an existing facility?
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