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The following table shows data on the average number of customers processed by several bank service units each day. The hourly wage rate is $15, the overhead rate is 1.0 times labour cost, and material cost is $6 per customer. Unit Employees Customers Processed / Day A 2 32 B 4 46 C 6 64 D 2 24 a. Compute the labour productivity and the multifactor productivity for each unit. Use an eight-hour day for multifactor productivity. (Round your "Labour Productivity" answers to 1 decimal place and "Multifactor Productivity" answers to 3 decimal places.) Unit Labour Productivity Multifactor Productivity A B C D b. Suppose a new, more standardized procedure is to be introduced that will enable each employee to process one additional customer per day. Compute the expected labour and multifactor productivity rates for each unit. (Round your "Labour Productivity" answers to 1 decimal place and "Multifactor Productivity" answers to 4 decimal places.) Unit Labour Productivity Multifactor Productivity A B C D
Following are two weekly forecasts made by two different methods for the number of gallons of gasoline, in thousands, demanded at a local gasoline station. Also shown are actual de
What does the concept of interactive design mean for a service such as the adventure playground described in this case study?
Use the internet to research how an interviewee or a current employee might negotiate better pay and/or benefits. Consider using a search term like "negotiating pay and benefits" o
1) Which purposes of performance management did the appraisals described in this case fulfil? Which purposes did they not fulfil? 2) How can managers and HR departments minimize th
A cleaning company uses $10 of chemicals, $40 of labour, and $5 of misc. expenses for each house it cleans. After some quality complaints, the company had decided to increase its u
Task 1 Read: Chapter 2 of the Core learning material and supporting text chapters on Operations Strategy. Task 2 Investigate: The Operations Strategy of your organisation or on
You are the Stores Manager at the Ministry of Information and you have the responsibility of managing store room No. 101 where all blank papers for this Ministry are kept. The ann
Methods Used in Manufacturing - Operation Strategy Many of the methods used in manufacturing are just as applicable; however a greater degree of customisation will be required
What advice would you give to the chairman?
Mr. McNeely currently batches orders for processing under the manual order management system. The orders are batched for daily processing. If Mr. McNeely opts to implement a Web-ba
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