Explain disney incorrectly from the day it opened its door, Operation Management

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Business Case Disneyland resort Paris: mickey goes to Europe

I am confused about this case. These are the questions my teacher assigned for it.

1.) What Disney did incorrectly from the day it opened its door?

2.) What you would have done differently to change the outcome? Please help and thank you!

3. Identify the problems that arose and how Disney should adjust for the immediate situation and what should they do in the internal organization.

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