Explain causes of employee grievances, Business Law and Ethics

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Question 1:

(a) Distinguish between Industrial Relations and Employee Relations?

(b) Explain five causes of Employee Grievances with suitable examples.

(c) What are the features of a good disciplinary system?

(d) List 6 forms of Industrial actions.

Question 2:

(a) Define a trade union (of workers).

(b) Describe any six advantages of collective bargaining.

(c) The factors which have traditionally influenced pay increases include: high profit by enterprises, cost of living and the negotiation skills of the parties.

In order to move away from this tradition, what type of pay systems should be a major concern for employers in connection with collective bargaining


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