Explain briefly common types of customer''s behaviour, Operation Research

Assignment Help:

Question:

(a) Distinguish between
(i) a single-channel and a multiple-channel waiting line;
(ii) a birth and a death process with regard to queueing theory.

(b) Explain briefly three common types of customer's behaviour.

(c) A tax consulting firm has three service stations in its office to receive customers who have complaints about their income, wealth and sales taxes. The average rate of arrivals is 7 customers per hour. Each tax adviser spends an irregular amount of time servicing arrivals which have been found to follow an exponential distribution.

The average service time is 15 minutes per customer. Find the

(i) traffic intensity.
(ii) average number of customers in the system.
(iii) average time a customer has to wait before he gets service.


Related Discussions:- Explain briefly common types of customer''s behaviour

LINEAR PROGRAMMING, A paper mill produces two grades of paper viz., X and Y...

A paper mill produces two grades of paper viz., X and Y. Because of raw material restrictions, it cannot produce more than 400 tons of grade X paper and 300 tons of grade Y paper i

North west corner rule, North West Corner Rule for Initial Solution: Now ...

North West Corner Rule for Initial Solution: Now by applying North West corner rule we can initial solution. According to this rule without regard to cost consideration the

Area under standard normal curve, Area under Standard Normal Curve The...

Area under Standard Normal Curve The graph  of the  standard  normal  curve y = p(z) with  different percentages areas is  shown here. Since p(z) is  a probability  distributi

Optimal assigment, #quesSix Operators are to be assigned to five jobs with ...

#quesSix Operators are to be assigned to five jobs with the cost of assignment in Rs. given in the matrix below. Determine the optimal assignment. Which operator will have no assig

What do you understand by the term operations research, Question : (a) ...

Question : (a) (i) What do you understand by the term "operations research"? (ii) Discuss three common operations research models. (b) Self-service at the university c

A paper mill produces two grades of paper viz., A paper mill produces two g...

A paper mill produces two grades of paper viz., X and Y. Because of raw material restrictions, it cannot produce more than 400 tons of grade X paper and 300 tons of grade Y paper i

Cgj, application&techniques

application&techniques

Calculation of standard deviation - continuous series, Calculation of Stand...

Calculation of Standard Deviation - Continuous Series: In the continuous series the methods of calculation standard deviation is almost the same as in a discrete frequency distrib

Mba , in a rectangular game pay off matrix of player a is as follows ...

in a rectangular game pay off matrix of player a is as follows B1 B2 A1 5 7 A2 4 0 salve the game write down the pay off matrix of B and then solve the ga

PERT, how does it work

how does it work

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd