Evaluate the team''s performance, Operation Management

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Question:

CASE STUDY

You have been newly appointed as team leader of a Management department consisting of 5 team members. The team has not been performing well in the past and your main aims are to consolidate team work and increase team performance.

(a) What strategies would you use to evaluate the team's performance?

(b) By using Belbin's concept of team members' role, provide 5 members' role that you would wish to emphasise in your team.

(d) Which strategies would you use to solve an emerging conflict?

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