Empowering the staff - element of tqm, Project Management

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Empowering the staff assists to accomplish optimal business results through team work. Empowerment occurs when employees are adequately trained, provided with all relevant information and the best possible tools fully involved in key decision and are fairly skills and effective meeting skills. Such training enables people to think for themselves and to make decisions for them. This principle of empowerment may result in few mistakes but the risks of staff errors are outweighed by increase in creativity productivity motivation commitment and customer service that results from environment.


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