Drawbacks and challenges designing this job for efficiency, Operation Management

Assignment Help:

Consider the job of a customer service representative who fields telephone calls from customers of a retailer that sells online and through catalogs. What measures can an employer take to design this job to make it efficient? What might be some drawbacks or challenges of designing this job for efficiency?


Related Discussions:- Drawbacks and challenges designing this job for efficiency

Negative tradeoffs associated with an outsourcing production, Toyota's safe...

Toyota's safety recalls - Are they indicators of problems associated with quality management, outsourcing or simply indicators of setting inconsistent competitive priorities in ope

Management and operations, a. Describe who will be the CEO and his/her qual...

a. Describe who will be the CEO and his/her qualifications/experiences in the product/service industry, including both education and work and other relevant experiences. b. Desc

Explain kinds of skills needed by service workers, How does the degree of c...

How does the degree of customer contact relate to the kinds of skills needed by service workers and the degree of training they require?

Explain advantage most likely to endure over time, 1).What are the primary ...

1).What are the primary implications of the material discussed in this chapter for strategy formulation? 2). When is a company's competitive advantage most likely to endure over ti

Explain what percentage of time are the clerks idle, The parts department o...

The parts department of a large automobile dealership has a counter used exclusively for mechanics' requests for parts. The time between requests can be modelled by a negative expo

Operations function - scientific management, Operations Function - Scientif...

Operations Function - Scientific Management The operations function, a short account was given of the work of Frederick Winslow Taylor (1911), in the decades straddling the be

Technological infrastructure, Identity technological infrastructure that su...

Identity technological infrastructure that supports operations management

Describe an issue involving mortgage foreclosures, Discusses an issue invol...

Discusses an issue involving mortgage foreclosures in your state and write a summary

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd